DirectX 11 Error

[WerWulf]

Any way to fix this? I was running the game fine till the patch.

[VanGoghComplex]

Originally posted by ProjectTruth:

Also, for archival reasons. I've heard because of how SE removed the 144hz option, people are experiencing this error due to monitors with native 144hz.

I've heard a guy fixed it by going to his nvidia control panel, and creating a ffix profile and capping the fps to 60/90.

TL;DR
Also try limiting your FPS to 60 or 90.

Truth. Anyone with a higher native refresh rate than 90HZ could potentially have this problem. Unfortunately, many laptops do not allow you to adjust the refresh rate on their displays. There are two viable options currently:

1.) Get CRU (Custom Resolution Utility) and use it to force your display's refresh rate to something 90 or less. Read the directions and do this at your own risk - you're unlikely to hurt your display by underclocking it, but out-of-spec is out-of-spec.

2.) Plug an external monitor with an acceptable refresh rate into your laptop and play it on that.

Both options suck, but the devs have been informed in force on the official forums and have acknowledged the problem.

[danielluscombe]

i have native 144 probably my issue also cant see how to limit fps on it tho

[Zero TNG]

Thank god I'm not alone. I last about 5 minutes tops till it crashes with the error messages, kernal etc. I tried Direct X 9 but didn't work for me :/

[isawachuck]

Happens to me as soon as I click PLAY on the launcher. Subscribing to this thread and the one on the FFXIV site to hopefully get a resolution soon. Should have checked here before doing the pre-order and resubbing to the game after taking two months off. I know better for next time I guess.

[Arby]

Don't have the steam version, but heres a tutorial to fix this problem.
1: right click your desktop and open up Nvidia Control Panel
2: Adjust Desktop Size and Position: override the scaling mode set by games and programs
3:Change resolution: click customize.
4: make sure its the res you want, only tested 1080p.
MOST IMPORTANT PART: now, change the FPS to 90. save and apply this resolution, then switch to it.
Your game should now not crash. Downside is youre limited to 90 in other games too, until this is patched and you can switch back to 144hz screen.

[VanGoghComplex]

Originally posted by Arby:

Don't have the steam version, but heres a tutorial to fix this problem.
1: right click your desktop and open up Nvidia Control Panel
2: Adjust Desktop Size and Position: override the scaling mode set by games and programs
3:Change resolution: click customize.
4: make sure its the res you want, only tested 1080p.
MOST IMPORTANT PART: now, change the FPS to 90. save and apply this resolution, then switch to it.
Your game should now not crash. Downside is youre limited to 90 in other games too, until this is patched and you can switch back to 144hz screen.

This only applies if your machine allows you to change the refresh rate. Most laptops do not, as they are locked to the specified refresh rate of their panels.

[Arby]

Originally posted by VanGoghComplex:

Originally posted by Arby:

Don't have the steam version, but heres a tutorial to fix this problem.
1: right click your desktop and open up Nvidia Control Panel
2: Adjust Desktop Size and Position: override the scaling mode set by games and programs
3:Change resolution: click customize.
4: make sure its the res you want, only tested 1080p.
MOST IMPORTANT PART: now, change the FPS to 90. save and apply this resolution, then switch to it.
Your game should now not crash. Downside is youre limited to 90 in other games too, until this is patched and you can switch back to 144hz screen.

This only applies if your machine allows you to change the refresh rate. Most laptops do not, as they are locked to the specified refresh rate of their panels.

Mine didn't until I did this. It makes you accept terms and conditions to do so, but I've never heard of anyone having trouble from this kind of thing.

[VanGoghComplex]

Originally posted by Arby:

Originally posted by VanGoghComplex:

This only applies if your machine allows you to change the refresh rate. Most laptops do not, as they are locked to the specified refresh rate of their panels.

Mine didn't until I did this. It makes you accept terms and conditions to do so, but I've never heard of anyone having trouble from this kind of thing.

You shouldn't need to void your warranty to play SQEnix's game.

[ExiledEsteban]

Its so annoying because I'm paying for the sub

[dannyj147]

Might be a long shot but have you with this error tried downloading the latest direct x drivers from Microsoft's site? Might help.

[ExiledEsteban]

...That actually makes a lot more sense

[ExiledEsteban]

My Direct X is up to date

[isawachuck]

My DX is up to date as well. Bugs me that I just paid for the sub and bought the new pack and I can't play because of something that has happened many times in the past. Same thing happened with Stormblood and Heavensward. You'd think they would make sure that it won't happen before release.

[SecretPotato]

On some machines the new MS update cause problems with games. Try a rollback and give that a shot.

[Princess Rhaenys]

Can't launch the game in DirectX 11 at all since I get this error on launch, I have a gaming laptop with a screen locked at 144hz, I used Nvidia Control Panel to try and force a lower refresh rate and it caused burn-in on my screen and the game still didn't launch anyway.

Square Enix how could you change something that actually locks people out of their game...