FINAL FANTASY XIV Online

FINAL FANTASY XIV Online

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Pandora Jun 26, 2019 @ 3:29pm
Can't start game Japanese Error 16a
https://i.imgur.com/vvpLqpP.png

Tried a bunch of stuff, friend's game still won't work. Is there a fix?
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Showing 1-15 of 17 comments
DrSubOhm Oct 27, 2020 @ 1:22pm 
were you able to get a fix? I have the same issue now
Ost Oct 27, 2020 @ 1:37pm 
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Go to documents>My games>FF14 folder. Make sure you back it up first, after that just delete the whole folder and launch the game again.
Pandora Oct 27, 2020 @ 5:06pm 
No, we quit.
MD Tron Jul 11, 2021 @ 5:23pm 
Originally posted by Ost:
Go to documents>My games>FF14 folder. Make sure you back it up first, after that just delete the whole folder and launch the game again.

This worked, thank you!
Chilisalamander Feb 27, 2022 @ 6:46pm 
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For anyone else who maybe having this problem. Also make sure you are logged into you Onedrive. Logging into onedrive fixed the problem for me.
Fear Apr 16, 2022 @ 2:52pm 
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Originally posted by Chilisalamander:
For anyone else who maybe having this problem. Also make sure you are logged into you Onedrive. Logging into onedrive fixed the problem for me.
OMG bro I LOVE YOU thank you It wasn't working until I was logged into onedrive!!!!!!
VvWhiteFangvV May 31, 2022 @ 9:07am 
Originally posted by Chilisalamander:
For anyone else who maybe having this problem. Also make sure you are logged into you Onedrive. Logging into onedrive fixed the problem for me.
Thank you soooooo much
UnbutteredBagel Jul 23, 2022 @ 7:42pm 
Originally posted by Chilisalamander:
For anyone else who maybe having this problem. Also make sure you are logged into you Onedrive. Logging into onedrive fixed the problem for me.
I understand this is an old post, but I was searching for my answer for over an hour and tried everything... Of course onedrive is the problem. Thanks. SO. MUCH.:steamthumbsup:
War Maiden Jul 23, 2022 @ 9:31pm 
16a.
Op, did you google this error?
9/10 you can fix this yourself. If not, put in a Steam Support ticket to make sure you can.
Moo Aug 22, 2022 @ 7:24am 
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Originally posted by War Maiden:
16a.
Op, did you google this error?
9/10 you can fix this yourself. If not, put in a Steam Support ticket to make sure you can.
The answer in this post was found by others BECAUSE of google. This also affects non steam users.
###########################

In short, OneDrive Sync's the DOCUMENTS Folder, and creates "links" to files that aren't stored locally to the cloud stored counterparts. If you are installing FFXIV again, after a previous installation, or on another computer OneDrive won't have this folder downloaded or available "offline" until it has been requested by the user.

So, unless you try to open one of these files, they usually will not be loaded locally to save drive space/Network bandwidth.

Solutions:
Option 1) If you don't use OneDrive. Make a backup of the folder in another location and delete the original. When relaunching the game this will generate a new local file to be created by the Client. To avoid this issue again, make sure OneDrive isn't automatically launching.

Option 2) If you do use one drive right click the Folder "FINAL FANTASY XIV - A Realm Reborn" located "Documents\My Games\" then click "Always keep on this device". This will force OneDrive to always keep these files saved locally on this computer.
Last edited by Moo; Aug 22, 2022 @ 7:26am
Mari Sep 14, 2022 @ 1:34am 
Originally posted by Chilisalamander:
For anyone else who maybe having this problem. Also make sure you are logged into you Onedrive. Logging into onedrive fixed the problem for me.

Thank you and thank Ost as well! I have downloaded XIV on a few different computers but this is the first time I've run into the error, on a new laptop.
weiss Sep 14, 2022 @ 5:44am 
Originally posted by Moo:
Originally posted by War Maiden:
16a.
Op, did you google this error?
9/10 you can fix this yourself. If not, put in a Steam Support ticket to make sure you can.
The answer in this post was found by others BECAUSE of google. This also affects non steam users.
###########################

In short, OneDrive Sync's the DOCUMENTS Folder, and creates "links" to files that aren't stored locally to the cloud stored counterparts. If you are installing FFXIV again, after a previous installation, or on another computer OneDrive won't have this folder downloaded or available "offline" until it has been requested by the user.

So, unless you try to open one of these files, they usually will not be loaded locally to save drive space/Network bandwidth.

Solutions:
Option 1) If you don't use OneDrive. Make a backup of the folder in another location and delete the original. When relaunching the game this will generate a new local file to be created by the Client. To avoid this issue again, make sure OneDrive isn't automatically launching.

Option 2) If you do use one drive right click the Folder "FINAL FANTASY XIV - A Realm Reborn" located "Documents\My Games\" then click "Always keep on this device". This will force OneDrive to always keep these files saved locally on this computer.
even more worse is when peoples have ransomware protection on, dont know it and onedrive being by default protected.
but all they are able to do is "its square enixs´s fault, they screwed up with the new patch" or "its steams fault and only steam, steam is so horrible with ff14 together" they never look into a possibility that it could be PC related.

it was with the blackscreen issue the same. just because killing steam during the start process was the workaround to go said peoples "its a steam problem" no. the problem was windows itself and killing informations in the settings folder. one of them said "i dont have onedrive" but made a screenshot of their entire desk how the startup fails WHILE THE ONEDRIVE CLOUD WAS CLEARLY VISSIBLE NEXT TO THE CLOCK!!!! (btw that was one of the most biggest fail posts i´ve seen to blame square enix or steam <w<)

btw, square enix still didnt fixxed said blackscreen start up but for some reason seems it to work now for everyone after microsoft thrown a fixx for onedrive out ... xD
Viera.Luna Oct 30, 2022 @ 5:38pm 
Originally posted by Ost:
Go to documents>My games>FF14 folder. Make sure you back it up first, after that just delete the whole folder and launch the game again.
This, 2nd from the top (atm). Give this dude cookies! (the nomnom kind)
Kek this thread is old as my halloween cookies from pre ARR.
By the way the Japanese just says "Final Fantasy XIV has encountered an error and will close." Then it says the error number.
NECRO BUMP
Eidolair Jan 2, 2023 @ 2:20pm 
Originally posted by Chilisalamander:
For anyone else who maybe having this problem. Also make sure you are logged into you Onedrive. Logging into onedrive fixed the problem for me.
You are a saint.
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Date Posted: Jun 26, 2019 @ 3:29pm
Posts: 17