FINAL FANTASY XIV Online

FINAL FANTASY XIV Online

YundDornail Dec 16, 2016 @ 1:47pm
Can't download patches
The patches won't download in my computer. It says FFXIV LAUNCH ERROR Unable to download patch files. [30413][25008][20495] I just bought this game and I'm already having problems. Could someone help me?
Last edited by YundDornail; Dec 16, 2016 @ 2:15pm
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Showing 1-15 of 72 comments
same here was updating fine yersteday .. today i want to continue and constantly getting this error.
Wolfjorg Dec 16, 2016 @ 2:16pm 
Same issue here as well, think STEAM is just ♥♥♥♥♥♥♥ us.
its not just steam im gettin Unable to check file version on the nonsteam version also....

its square Enix servers gone crap...
Last edited by Zordiark Darkeater; Dec 16, 2016 @ 2:28pm
Gabby Dec 16, 2016 @ 2:32pm 
Try a VPN. Stop thinking that blaming SE's servers will change your ISP's permissions.
Originally posted by Seraphna:
Try a VPN. Stop thinking that blaming SE's servers will change your ISP's permissions.


its SE s fault magicaly non other of my tons of mmos ever have these issues....
wonder why...

this is going on since the release of the game...
Last edited by Zordiark Darkeater; Dec 16, 2016 @ 2:34pm
YundDornail Dec 16, 2016 @ 2:42pm 
Originally posted by Seraphna:
Try a VPN. Stop thinking that blaming SE's servers will change your ISP's permissions.
I'm a computer noob what is a VPN
YundDornail Dec 16, 2016 @ 2:57pm 
Originally posted by Seraphna:
Try a VPN. Stop thinking that blaming SE's servers will change your ISP's permissions.
After a little research I don't think it's my ISP. I've always beem able to do online gaming this is the first time it's happened but hey I could be dead wrong. Could you help me out?
Ruse Dec 16, 2016 @ 2:57pm 
Originally posted by Zordrage:
Originally posted by Seraphna:
Try a VPN. Stop thinking that blaming SE's servers will change your ISP's permissions.


its SE s fault magicaly non other of my tons of mmos ever have these issues....
wonder why...

this is going on since the release of the game...

Or it's your ISP. It has nothing to do with SE and their equipment.
Originally posted by Theresa Barkskin:
Originally posted by Zordrage:


its SE s fault magicaly non other of my tons of mmos ever have these issues....
wonder why...

this is going on since the release of the game...

Or it's your ISP. It has nothing to do with SE and their equipment.

then why every single other mmos work and only having this issues with this game MANY times......

yeah totaly my isp right ?
YundDornail Dec 16, 2016 @ 3:03pm 
Could someone tell me how to fix it please?
zztoluca Dec 16, 2016 @ 3:06pm 
Originally posted by Danteodon:
Originally posted by Seraphna:
Try a VPN. Stop thinking that blaming SE's servers will change your ISP's permissions.
I'm a computer noob what is a VPN
Use a VPN since its noob friendly 1 click bandaid. An actual fix would be to advance for you.
oh btw VPN aint fixing this still having same issue...
YundDornail Dec 16, 2016 @ 3:41pm 
Originally posted by zztoluca:
Originally posted by Danteodon:
I'm a computer noob what is a VPN
Use a VPN since its noob friendly 1 click bandaid. An actual fix would be to advance for you.
So all I have to do is look up a VPN and follow it?
Gabby Dec 16, 2016 @ 4:14pm 
Insisting it's not your ISP doesn't magically make it not your ISP. If it was the servers the issue would be universal to all players everywhere. It isn't, which means the server isn't at fault. All games connect to the internet in a chain.

Your Computer ----> ISP ---> Backbone Internet Servers ---> Game Servers

You're looking at three points of failure between you and the game before it could possibly be the game. To assume it's the last is just plain foolish.

Zord, I'm sorry you're having trouble figuring our VPNs, but they are the solution, and from the frequency they help people here, pretty much the only solution. The error code quoted in the OP translates to: "Server could not communicate with Machine", "Cannot Patch Client", "Route to Host Blocked". It's not that the computer can't talk to the server, but the server is literally being blocked from speaking to your computer.

There are three things that can do this:

1. A personal firewall / OS firewall.
2. A router block / firewall.
3. Your ISP is blocking the ports needed for the patcher to work.

Many of the MMOs you're claiming work while this doesn't work because the ports that they are handshaking with your router happen to be open. Now, cheaper MMOs tend to use port 80 (the same port as your browser) for all communication because no ISP in their right mind would ever block that one. However, it comes with amazing amounts of risk, because a torrent download via port 80 can not only disrupt your browsing traffic over your network, but it can also leave you super open to viruses, as most antiviruses that detect those tend to only monitor port 80 for browsers, not private clients.

FFXIV uses some very, very large ports: 54992 - 54994, 55006 - 55007, 55021 - 55040

Now a lot of ISPs have these ports blocked simply because the only purpose they've ever been put to till FFXIV was torrenting pirated media. For them it's an easy switch to just keep it off until someone complains. So a lot of ISPs, by default, are blocking your patcher.

SE can do absolutely nothing about your ISP's choice to block ports, you have to talk to them. You can however, use a VPN which typically does the download and then stream it to you via a different port. Which is why they help with the download.

Now, you can continue to troll the thread by demanding SE basically perform magic or massive mind control over people they don't have power over, because those are the only ways anything they do is going to change how your ISP works, or you could seriously give a VPN a try.
Gabby Dec 16, 2016 @ 4:17pm 
It may be simpler just to get WTFast[www.wtfast.com] but:

http://www.computerhope.com/issues/ch001201.htm

Ports you need are:

UDP
55296-55551
TCP
80, 8080, 443, 55296-55551

https://portforward.com/

If fixing your ports doesn't work, try disabling your firewall / antivirus to determine if that's the cause. If not, then get a VPN.

Paid:

https://www.wtfast.com/Subscription
https://pingzapper.com/plans
http://www.battleping.com/info.php
https://www.expressvpn.com/
https://www.ipvanish.com/

Free:

https://windscribe.com/
https://www.tunnelbear.com
https://member.hide.me/en/user/register
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Date Posted: Dec 16, 2016 @ 1:47pm
Posts: 72