Steam Registration Code Invalid

[CAB_Life]

I purchased the full bundle (base and Stormblood) today on Steam. I logged into my Mogstation account, I copy/ pasted the CD Key into the field at the bottom of the "expansion" redeement page. I get an invalid code error. I have previously played on PS4. I know the versions are not compatible, which is why I bought the whole bundle. I can see that this is a common issue and I'm wondering if there is any workaround other than a) contacting SE (who are closed today b) a refund and then purchasing the digital copy through Mogstation.

Oh and when I log in I have access to Heavensward, but my Stormblood toon is locked out of play (with a message that says "you need to own Stormblood" or the like).

P.S. I think the whole Mogstation and backend to this game is creaky and absurd considering how streamlined digital services have become.

[Gabby]

I sounds like you had a PC version already registered.

[CAB_Life]

Originally posted by Seraphna:

I sounds like you had a PC version already registered.

I did, waaay back in the day--back when it was 1.0. Which means, what? That a Steam version can never be used? Every other MMORPG I've played has crossed account details, I simply have to (re)buy the Steam version. Is this not possible with FFXIV?

Edit: Can I refund Stormblood (Steam), purchase again (Mogstation) and still use the Steam client?

[Gabby]

Yep. It’s actually stated on this forum’s FAQ and the store page.

[Gabby]

Note:
FINAL FANTASY XIV Online game packages available on Steam may only be registered and added on a Square Enix account that has the base game “FINAL FANTASY XIV Online Starter Edition" (or formerly known as "FINAL FANTASY XIV: A Realm Reborn”) purchased on Steam.

[CAB_Life]

Originally posted by Seraphna:

Note:
FINAL FANTASY XIV Online game packages available on Steam may only be registered and added on a Square Enix account that has the base game “FINAL FANTASY XIV Online Starter Edition" (or formerly known as "FINAL FANTASY XIV: A Realm Reborn”) purchased on Steam.

I purchased the bundle, which includes both Heavensward and ARR (and Stormblood). I have never installed the PC client on this computer. Also, I can still log in and see my locked Stormblood character. As well, I have the Heavensward splashscreen and bootup from the version I purchsed through Steam.

[Shadezzz]

You can't use steam if you already registered a pc non steam version. Your best bet is to just refund it or start another account.

I'm not certain why this is the issue but that is how Steam and SE decide to do things. I'm sure they have their reasons.

If you really want to use steam overlay and such. You can use your non steam version and add it to the steam. It will just count it as a non steam game

[Gabby]

Originally posted by Peekachu:

Originally posted by Seraphna:

I purchased the bundle, which includes both Heavensward and ARR (and Stormblood). I have never installed the PC client on this computer. Also, I can still log in and see my locked Stormblood character. As well, I have the Heavensward splashscreen and bootup from the version I purchsed through Steam.

There really isn't a magical purchase Konami code to get around the fact that the Steam and PC versions do not mix, ever.

[CAB_Life]

Originally posted by Seraphna:

Originally posted by Peekachu:

I purchased the bundle, which includes both Heavensward and ARR (and Stormblood). I have never installed the PC client on this computer. Also, I can still log in and see my locked Stormblood character. As well, I have the Heavensward splashscreen and bootup from the version I purchsed through Steam.

There really isn't a magical purchase Konami code to get around the fact that the Steam and PC versions do not mix, ever.

Incorrect. The issue was resolved by refunding Stormblood (Steam) and then purchasing the expansion through Mogstation (PC Download). I am still using the base ARR/ Heavensward Steam client game and launcher. Unlocks happen at the account level, but apparently the only “Steam” flag is the base software itself.

[McKwack]

To be more precise, I think it's the difference between Steam's version of launcher and SE's version.

You can copy the game data itself between the two versions (everything in the /FF-XIV/game/ folder and its sub-folders), but anything else (/boot, /etc) you have to install through their respective installer/launcher. Did this when I switch to laptop from my PC (on my PC I'm using the Steam version, on my laptop I'm using the SE version. Both showing my char on NA server. )

Just my 2 cents, CMIIW..

Originally posted by Peekachu:

Originally posted by Seraphna:

There really isn't a magical purchase Konami code to get around the fact that the Steam and PC versions do not mix, ever.

Incorrect. The issue was resolved by refunding Stormblood (Steam) and then purchasing the expansion through Mogstation (PC Download). I am still using the base ARR/ Heavensward Steam client game and launcher. Unlocks happen at the account level, but apparently the only “Steam” flag is the base software itself.

PS: if anyone ask, I'm still trying the free trial version of the game. Somehow, when I tried to install Steam's free trial version, it asked me for the CD/code key, which MogStation refuse to show on any trial account. So I had to download SE's free trial version from the link provided, copied all the game data as I mentioned above, and it worked like a charm..

[Gabby]

Originally posted by Peekachu:

Originally posted by Seraphna:

There really isn't a magical purchase Konami code to get around the fact that the Steam and PC versions do not mix, ever.

Incorrect. The issue was resolved by refunding Stormblood (Steam) and then purchasing the expansion through Mogstation (PC Download). I am still using the base ARR/ Heavensward Steam client game and launcher. Unlocks happen at the account level, but apparently the only “Steam” flag is the base software itself.

This... literally is the opposite of what I said could not be done. You purchased a non-Steam copy of the expansion. Your copy is still PC-Retail, not Steam. Are you reading my posts or just opposing whatever I say?

Client doesn’t actually factor into this. My account is non-steam and I use the Steam launcher all the time.