DX11 crash on startup

[Koover]

After the 3.5 patch, my client keeps crashing on start up and giving the following error when using DX11 mode.

http://puu.sh/tshqr/31e2c16251.png

I've been using DX11 since the feature came out with no issue. Tried Redownloading the entire thing, updating drivers, etc. Cant figure out what the deal is.

Can anyone translate this, or help a guy out?

[zztoluca]

Force windows update and then run CCleaner.
Also other software like overlays from steam or capture software may cause it. Close them first, launch the game then open them again.

[Planktonic🐧]

I've posted about it here
https://www.reddit.com/r/ffxiv/comments/5ohc33/games_crashing_when_launched_through_steam/
It's been discussed here http://forum.square-enix.com/ffxiv/threads/314969-unexpected-error-has-ocurred.-Dx11

But noone seems the have any idea what's going on.

For me it's not just dx11 was also dx9 crashing at the same screen.

[Asphe]

dxgi.dll ? You guys aren't running SweetFX [reshade]? This file will be in the 'game' folder [so it gets used first ahead of the normal Windows version]

You should only see:

07/20/16 10:39 340,208 bink2w32.dll
07/20/16 10:39 429,808 bink2w64.dll
01/17/17 19:15 18,514,512 ffxiv.exe
01/17/17 19:15 20 ffxivgame.bck
01/17/17 19:15 20 ffxivgame.ver
01/17/17 19:15 26,041,936 ffxiv_dx11.exe
01/17/17 19:15 1,408 fileinfo.fiin
07/20/09 18:22 <DIR> movie
07/20/09 18:23 <DIR> sqpack

-----

Otherwise, check your event logs to see if it's something else / turn off any Overlay [discord / steam]

[ru55lee]

Having the same isse right now. Was perfectly fine before latest patch but now I'm getting the same kinda error.

[Opal-Vulpine]

Having this issue after switching to a better graphics card. help

[ɌƟÐƗ | ファイター]

Publicado originalmente por Tyler-Xela:

Having this issue after switching to a better graphics card. help

did you do a clean installation of the new graphic drivers? you should always do a clean installation of the drivers after switching graphic or any other piece of hardware, try this and see if
helps

[InvokeMyName]

did anyone ever figure it out? I'm having the same dxgi.dll issue when using DX11 and I'm not even using Steam to launch the game