FINAL FANTASY XIV Online

FINAL FANTASY XIV Online

peter016852 Feb 20, 2017 @ 12:43pm
Couldn't register a Square Enix account
I installed the game, setup the account for a MMO, as usual, and it never send me the confirmation email....
I am not able to play the game, does anyone have the same experience?
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Showing 1-9 of 9 comments
Gabby Feb 20, 2017 @ 12:46pm 
What email provider are you using?
brian.hackett Feb 20, 2017 @ 8:08pm 
I had the same issue when trying to use a Yahoo account. I tried again with a .Live account and had the confirmation email within a moment or two tops.
Man each Country location sure have different fked up Email service.
Hotmail works for some, others not.
Then Gmail and Yahoo.
peter016852 Feb 21, 2017 @ 12:17pm 
Thanks for the reply guys, Square ♥♥♥♥♥♥♥ Enix finally send me that confirmation email....
I have tried literally everything, gmail, hotmail, yahoo....nothing
Then I try to go for something authentic.....
I have to use my ♥♥♥♥♥♥♥ college email account.....then the confirmation mail come immediately....
Gabby Feb 21, 2017 @ 1:24pm 
Hate to break it to you, but SE sent the confirmation every time. It's your mail services that are blocking it. Obviously your college e-mail doesn't have a block, which is good for you.
peter016852 Feb 22, 2017 @ 7:57am 
Originally posted by Seraphna:
Hate to break it to you, but SE sent the confirmation every time. It's your mail services that are blocking it. Obviously your college e-mail doesn't have a block, which is good for you.

eh....actually no
once i received my confirmation email, i went to the sign up page of SE account and use my college mail to sign up again, and this time a warning block me to do so with "a confirmation email has been sent to this address, if you want to resend the email, please wait for at least 24 hours to do so."

But guess what, when I use service like hotmail and gmail, I can open a new sign up page and input the same email address again and again, it will always lead to the code input page.

There you got it, they don't even bother to send email to those addresses.
Gabby Feb 22, 2017 @ 8:29am 
Originally posted by peter016852:
Originally posted by Seraphna:
Hate to break it to you, but SE sent the confirmation every time. It's your mail services that are blocking it. Obviously your college e-mail doesn't have a block, which is good for you.

eh....actually no
once i received my confirmation email, i went to the sign up page of SE account and use my college mail to sign up again, and this time a warning block me to do so with "a confirmation email has been sent to this address, if you want to resend the email, please wait for at least 24 hours to do so."

But guess what, when I use service like hotmail and gmail, I can open a new sign up page and input the same email address again and again, it will always lead to the code input page.

There you got it, they don't even bother to send email to those addresses.

You're using poor logic and a lot of misinformation to prove something you don't understand.

The way the system works is because you were able to click and confirm your account via the code in your .edu mail, the system has a record that the mail was properly recieved. That's the only reason it warns you via that mail and not the others. That system is in place to prevent bots from spamming people's e-mail addresses in SE's name, not to randomly deny your use of an e-mail. The supposition doesn't even make sense.

You not getting the mails means your mail servers are bouncing back the e-mail, either with a denial code because you entered in the wrong address or with a blacklist code, in which case their system would read it a hard bounce and discount the attempt entirely.

You haven't proven anything other than your ability to assume you know how mail validation systems work. Unfortunately you don't.

The only possible, concievable way that this is happening otherwise is if you haven't been properly enterting in your other e-mails.

So there you... "got it" (it's "there you have it", btw) they do send them. Your ISP / Mail service blocking the mail is the reason you aren't recieving them.
Last edited by Gabby; Feb 22, 2017 @ 8:30am
peter016852 Feb 22, 2017 @ 9:44am 
Originally posted by Seraphna:
Originally posted by peter016852:

eh....actually no
once i received my confirmation email, i went to the sign up page of SE account and use my college mail to sign up again, and this time a warning block me to do so with "a confirmation email has been sent to this address, if you want to resend the email, please wait for at least 24 hours to do so."

But guess what, when I use service like hotmail and gmail, I can open a new sign up page and input the same email address again and again, it will always lead to the code input page.

There you got it, they don't even bother to send email to those addresses.

You're using poor logic and a lot of misinformation to prove something you don't understand.

The way the system works is because you were able to click and confirm your account via the code in your .edu mail, the system has a record that the mail was properly recieved. That's the only reason it warns you via that mail and not the others. That system is in place to prevent bots from spamming people's e-mail addresses in SE's name, not to randomly deny your use of an e-mail. The supposition doesn't even make sense.

You not getting the mails means your mail servers are bouncing back the e-mail, either with a denial code because you entered in the wrong address or with a blacklist code, in which case their system would read it a hard bounce and discount the attempt entirely.

You haven't proven anything other than your ability to assume you know how mail validation systems work. Unfortunately you don't.

The only possible, concievable way that this is happening otherwise is if you haven't been properly enterting in your other e-mails.

So there you... "got it" (it's "there you have it", btw) they do send them. Your ISP / Mail service blocking the mail is the reason you aren't recieving them.


I didn't click and/or validate my account with anything, I merely "received" it. I didn't even open it and/or mark it as read, so where did the system record of properly received come from?

If you send something, you know it is sent, your system recorded it as sent. And to prevent spaming registration, you just reference your sent record and you know that user is spamming, at this case, the system should prevent that email address to be used in registration again in a reasonable time, like in this case, 24 hours.

If you didn't send it, there is no system record to reference to. Blocked, bounced back or not, it was sent, just undelivered. Are you trying to tell me that if I have a email set to block SE confirmation, I can just write up a bot then to spam registration, the server will always send a email for confirmation, so if I have like 10 computer doing that 100 times a sec, the server just broke down? Wow, that is then a great loophole, or you can like......just ban the same email address for 24 hours so that at least the cost is higher for hacker to do this kind of DDOS? I don't think the network security of SE in THIS dumb.

Oh, and btw, I have used another hotmail address to register a Japan region SE account few months ago, and that was with no problem. So are you telling me that suddenly all major free email service (gmail, hotmail, yahoo) just block SE or blacklist it?

And then there is ISP, I have tried both home network and celluar network provided by different carrier, but those mail service use webmail, so this is not even relevant at all.

SE just didn't send those email.
Gabby Feb 22, 2017 @ 3:11pm 
If you didn't click it, it clearly then registers based on the recieved or bounced message the mail server sends back. Which was part of what I said, but you ignored that in order to make your response. Or you're entering your emails in wrong and blaming it on the form.

I'm sorry but form mailers simply just don't work that way.

And yes, I'm telling you that suddenly a major mail server would blacklist it. It happens a lot. SE is constantly working to keep themselves off the list but troll customers or people who don't understand what they're getting, or just plain bad spamassassin setups cause them to get put back on.

It's a common problem with any service that sends millions of emails out on a daily basis. Acting like this is impossible or shocking just shows you have no idea what you're talking about. Espeically since all the major free mail services all check the same blacklisting services to determine their own private blacklists. One public listing can severely screw any email deployment setup.

Your .edu obviously has it's own service and either eschews the public blacklists or simply is entirely self managed.

As for "both services using webmail", that statement isn't even relevant to what we're discussing. Webmail or client based mail in no way, shape or form changes how e-mail server reception actually works.

Come back when you've run a mail service. Until then stop trying to act like the Dr. House of the internet when in reality you're just wildly guessing. Personally I don't know why you're not whitelisting SE's domains on your mail server to prevent this from happening, seeing as you want me to believe you know what you're talking about. (I use gmail, I've never not gotten an SE mailer, because I simply added them to my important / whitelist filters.)
Last edited by Gabby; Feb 22, 2017 @ 3:14pm
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Date Posted: Feb 20, 2017 @ 12:43pm
Posts: 9