"Not enough disk space" error while trying to install, after a "disk write error" trying to update

[wizardintheworks]

Background:: I had beta access to this back in JAN '16, and was looking forward to the next release in FEB '16. Unfortunately, RL took over and I have only recently been able to have to spare time to play. I check for updates mid-month as that's generally when I have more spare time.
Problem:: The updater gave me the "disk write error" and was able to solve this following the recommendations. I error-checked the drive, ran the file verifier, and then uninstalled the game to get a clean copy. I have over 20GB free on my "gaming" HD, but I keep getting this error.
I've tried getting in touch with Steam Support, but the options they list are only for refunds or to purchase. I've tried reaching Disney Support, but all of their support seems to start after the gaming is running. Win7-64bit, DirectX11, 8Gb RAM with Nvidia GTX 750 Ti

edit:: This occurs during the caching of local games files, and always stops 1/3 the way thru.
I have tried increasing the virtual ram cache size to 20Gb to see if it's a transfer storage issue.

[76561198251532260]

We would be glad to look into this further with you. If you have already emailed our Support team, please reply to that email so we can continue working with you. If you have not yet emailed the team, please use this link: {LINK REMOVED}https://help.disney.com/en_US/Disney-Infinity/Contact?productCode=TRONRUNr

[MAK777]

Ran into that type of issue a few times with Steam. Once it was because my harddrive was dying and hence corrupting the install files. The other times deleting and reinstalling fixed it, so not sure what's your particular issue.

[wizardintheworks]

I received a reply from Disney's Support, and they are unable to help with the failure to install issue. This I expected. I've tried installing to a seperate drive, with the same "insufficent space" error. This has been attempted with both a permanent and USB drive.

[wizardintheworks]

bought a new 16 Gb flash drive, still getting "not enough disk space" error. Can someone direct me to a link to contact Steam Support directly. I keep getting shuffled back to this forum when I go hunting.

[LDSO]

I've read the odd comment that starting the Steam client with Administrator privileges may help. (Right-click Steam icon, click "Run as administrator".) I don't think it will, though.


Instead, I'll ask: How much free space did you have on each drive, when you tried installing the game? You said the first drive had 20GB, the second USB external drive you didn't say, and the third flash drive was 16GB.

Because when you install a new Steam game, it doesn't actually report the true amount of space needed to install the game. It only tells you how much will be used when the installation process is complete.

During the install, my understanding is that Steam can use more than double the amount of space that the completed install requires.

When you download TRON RUN/r, it's heavily compressed. Then it needs to be decompressed to a temporary form. Which is about 10GB, I think. Then the decompressed files are copied to their final destination, I believe.


So it could be: What you download + 10GB decompressed temporary files + 10GB files copied to final install location = More than 20GB.

If I'm correct, that is. I've tried researching how Steam handles game installations, and it's still not completely clear to me how it works. There's a lot of conjecture about how it does work.

But I found some discussion about how GTA V requires at least double the amount of space to complete the install: http://gaming.stackexchange.com/questions/224201/steam-says-not-enough-space-even-though-files-are-already-on-my-hard-drive

[wizardintheworks]

Thank you, second USB has 241Gb, and Steam already running in admistrator mode from trying to fix the Disk Write Error for the file vertifier. I appreciate the link to the other discussion
::edit
I found the causae of all my trouble, I think. The main Steam program was installed on the internal HD (with windows, office, etc the "important" stuff) and all the games are installed on the USB. After reading from the link LSDO provided about other games needing large amounts of cache space to unpack. It dawned on me that everything Steam caches before the installation had to go to the cache folder located on the internal. So I uninstalled Steam, and reinstalled it onto the USB. It's now installing without an issue. (well, one issue, for some reason it didn't like the FAT32 file system. Converted it to NFTS without a problem)

[Bayer FR (JTF)]

If you were using the usb stick in your car, you might have some problem to use it now due to the NTFS format. Most radio over here use the Fat32 format. (the game pack is 10go and Fat32 can only hold 4go)

[LDSO]

Originally posted by wizardintheworks:

The main Steam program was installed on the internal HD (with windows, office, etc the "important" stuff) and all the games are installed on the USB. After reading from the link LSDO provided about other games needing large amounts of cache space to unpack. It dawned on me that everything Steam caches before the installation had to go to the cache folder located on the internal. So I uninstalled Steam, and reinstalled it onto the USB. It's now installing without an issue.

Glad to hear you've resolved your issue! :)

Also, thanks for confirming that a Steam game installation does indeed work that way. Download, unpack in temp/cache folder, then copy to final destination. Which means that if Steam and the game library folder are installed in separate locations, Steam will use the drive where it (the client) is installed to unpack compressed downloads. So you still need at least 20GB to install TRON RUN/r, but in this case the total was split across two drives.

[wizardintheworks]

Tron needed more than 20Gb to install. total free space on the internal was roughly 32Gb (minus whatever virtual memory Windows required). Since I moved the client to the USB (241 Gb and not used by Windows) removed the worry of running out of space for cache

[MAK777]

Actually, that explains a few issues I've had with other games. Thanks OP.

[LDSO]

Originally posted by wizardintheworks:

Tron needed more than 20Gb to install. total free space on the internal was roughly 32Gb (minus whatever virtual memory Windows required).

Did you buy the Deluxe/Season Pass/Ultimate/Ultimate Upgrade version? That might account for why the install is even larger than around 20GB.

[wizardintheworks]

Which every bundle they did back in Jan for $9.99, LDSO. I think it was beta access and then regular game when it went live. Think I ment 20 Gb cache space to install.

[MAK777]

""Not enough disk space" error"

Play as Rinzler, he has double the disc space...

[wizardintheworks]

Originally posted by MAK777:

""Not enough disk space" error"

Play as Rinzler, he has double the disc space...

I'd love to play, but after this problem was resolved, I hit another one. Still waiting to hear from Disney on anything they can think of to try. Last I heard 2 weeks ago, my issue was being advanced to a higher teir of support.