Bugs and stuff

[fwugradiation]

If you find a bug or another sort of error, please post it here. That'll help keep things together when I patch the game!

Known bugs:

universal
IF YOU'RE USING THE STEAM CLIENT BETA AND THE GAME SUDDENLY WON'T RUN, REVERT BACK TO THE NORMAL CLIENT
Menu Steam -> Settings -> Beta Subscription
if you still can't run it or your file's erased email me https://undertale.com/help/

- Game opens + closes immediately --> Try closing everything else + disabling antivirus etc?
- Game opens, doesnt run, but says it's active on steam? --> steam issue? try emailing me http://undertale.com/contact.htm
- "Can not change to destination folder" --> run steam as administrator
- Unplugging USB controller crashes (solution unknown, sorry)
- game crashes on close (solution unknown, sorry)
- Acts choppy/messed when fullscreen --> GM doesn't like dual monitors, try using just 1?
- Certain controllers dont work on windows 10 --> Windows 10 might have tendency to act like there are too many controllers. Close UNDERTALE. Go to Control Panel and find controller and device settings. delete all the instances of extra [USB Gamepad]. Then rebind controls for the controller on the main menu of UNDERTALE.
- Music doesn't play no matter how many times the game/computer is restarted: https://twitter.com/FwugRadiation/status/649228355951308800
- crashes randomly or just is bad in general --> disable steam overlay?

mac:
- controller doesn't work (game maker)
- game doesn't run on El Capitan:
Navigate to UNDERTALE.app/Contents/MacOS
Run Mac_Runner
Quit Terminal once the program ends
Launch UNDERTALE from Steam normally
- game won't launch on OSX mavericks or earlier 10.9.5 or 10.7.5 --> update the game by uninstalling and reinstalling it

[Sans the Hedgehog]

Oprindeligt skrevet af bostian4:

It keeps show my heart black please help

What?

[Feline Fowl]

I installed Undertale about 6 months ago after buying it at Christmas on Ubuntu 16.10 and it worked fine. In May of this year I installed KDE neon, a distribution based on Ubuntu 16.04. The game was installed on my HDD while KDE neon is installed on a partition on my SSD. I didn't need to redownload the game when I distro hopped, I just needed to readd the Steam library folder. However today when I went to play it the game would keep crashing. I never got a chance to try and run the game from Terminal to see what was going on, because I wanted to try and run the "Verify Integrity of Game Files" process. Steam said there was about 200 corrupted files that had to be redownloaded (or somewhere there abouts). The files started downloading and then it said "Download Paused" beside the game in blue text. So I clicked on "Play" and the game started downloading more updates. About 10 seconds later it told me one file was corrupted and couldn't be downloaded, and this file was called "abc_123_a.ogg." When I went into my Steam library folder's "downloading" folder and from there into the Undertale folder I was able to attempt running the game from here. However I got a Segmentation Fault error; "./run.sh: line 3: 12659 Segmentation fault LD_LIBRARY_PATH=./lib:$LD_LIBRARY_PATH ./runner" When trying to run the "runner" file directly, I get a much longer output but ultimately I end up with the same "Segmentation fault" message, just without the contents of line 3 in run.sh. I also get some strange libsteam errors which I haven't seen with any under Steam game under Linux. Here's the full Terminal output of trying to run "sudo ./runner": https://pastebin.com/YjXgMSdW

I'm using an RX 480 which has caused no issues for me with any games under Linux or under Windows, and I'm using Mesa 17.1.2 with DRI 3 under X11. Why will Undertale not download this audio file?

Thanks.

[Diamando]

I've gotten extra HP from sleeping in an inn, saved, fought Asgore, died. Loaded my save, and I don't have the extra HP?

[foobar]

Oprindeligt skrevet af Diamando:

I've gotten extra HP from sleeping in an inn, saved, fought Asgore, died. Loaded my save, and I don't have the extra HP?

Get the HP from the inn then save before you fight asgore. Now you should be able to load your save and have your HP.

[foobar]

Oprindeligt skrevet af Cat Duck:

I installed Undertale about 6 months ago after buying it at Christmas on Ubuntu 16.10 and it worked fine. In May of this year I installed KDE neon, a distribution based on Ubuntu 16.04. The game was installed on my HDD while KDE neon is installed on a partition on my SSD. I didn't need to redownload the game when I distro hopped, I just needed to readd the Steam library folder. However today when I went to play it the game would keep crashing. I never got a chance to try and run the game from Terminal to see what was going on, because I wanted to try and run the "Verify Integrity of Game Files" process. Steam said there was about 200 corrupted files that had to be redownloaded (or somewhere there abouts). The files started downloading and then it said "Download Paused" beside the game in blue text. So I clicked on "Play" and the game started downloading more updates. About 10 seconds later it told me one file was corrupted and couldn't be downloaded, and this file was called "abc_123_a.ogg." When I went into my Steam library folder's "downloading" folder and from there into the Undertale folder I was able to attempt running the game from here. However I got a Segmentation Fault error; "./run.sh: line 3: 12659 Segmentation fault LD_LIBRARY_PATH=./lib:$LD_LIBRARY_PATH ./runner" When trying to run the "runner" file directly, I get a much longer output but ultimately I end up with the same "Segmentation fault" message, just without the contents of line 3 in run.sh. I also get some strange libsteam errors which I haven't seen with any under Steam game under Linux. Here's the full Terminal output of trying to run "sudo ./runner": https://pastebin.com/YjXgMSdW

I'm using an RX 480 which has caused no issues for me with any games under Linux or under Windows, and I'm using Mesa 17.1.2 with DRI 3 under X11. Why will Undertale not download this audio file?

Thanks.

Either this is a creepypasta attempt, or an actual bug. If it's a bug, then reinstall undertale. If that doesn't work then it's ok! Just open your window enjoy the nice fresh air, then close it and do some google searches about it. You thought I was gonna say to jump out of it didn't you?

[Feline Fowl]

Not a creepypasta. Not sure why it would be. I've done a lot of Google searching, both before and after posting here. Never tried opening the window, maybe I should do that. I thought you were gonna follow the window thing up with "and play another game" xD I'll keep searching though. Thanks.

[Sans the Hedgehog]

Oprindeligt skrevet af Kapper:

Oprindeligt skrevet af Cat Duck:

I installed Undertale about 6 months ago after buying it at Christmas on Ubuntu 16.10 and it worked fine. In May of this year I installed KDE neon, a distribution based on Ubuntu 16.04. The game was installed on my HDD while KDE neon is installed on a partition on my SSD. I didn't need to redownload the game when I distro hopped, I just needed to readd the Steam library folder. However today when I went to play it the game would keep crashing. I never got a chance to try and run the game from Terminal to see what was going on, because I wanted to try and run the "Verify Integrity of Game Files" process. Steam said there was about 200 corrupted files that had to be redownloaded (or somewhere there abouts). The files started downloading and then it said "Download Paused" beside the game in blue text. So I clicked on "Play" and the game started downloading more updates. About 10 seconds later it told me one file was corrupted and couldn't be downloaded, and this file was called "abc_123_a.ogg." When I went into my Steam library folder's "downloading" folder and from there into the Undertale folder I was able to attempt running the game from here. However I got a Segmentation Fault error; "./run.sh: line 3: 12659 Segmentation fault LD_LIBRARY_PATH=./lib:$LD_LIBRARY_PATH ./runner" When trying to run the "runner" file directly, I get a much longer output but ultimately I end up with the same "Segmentation fault" message, just without the contents of line 3 in run.sh. I also get some strange libsteam errors which I haven't seen with any under Steam game under Linux. Here's the full Terminal output of trying to run "sudo ./runner": https://pastebin.com/YjXgMSdW

I'm using an RX 480 which has caused no issues for me with any games under Linux or under Windows, and I'm using Mesa 17.1.2 with DRI 3 under X11. Why will Undertale not download this audio file?

Thanks.

Either this is a creepypasta attempt, or an actual bug. If it's a bug, then reinstall undertale. If that doesn't work then it's ok! Just open your window enjoy the nice fresh air, then close it and do some google searches about it. You thought I was gonna say to jump out of it didn't you?

open up your window and do a google search is a thing now
i'm going to reference it in every story i ever made ever and noone can stop me

[Phoubesss]

Oprindeligt skrevet af Diamando:

I've gotten extra HP from sleeping in an inn, saved, fought Asgore, died. Loaded my save, and I don't have the extra HP?

That extra HP can not be saved fro some reason :)

[Zerberus]

Ineresting bug when you fight Papyrus.
Remember dog which steels Papyrus's special attack? When they go away, if you follow it and jump, you can fall out of the frame.

[TheProToe]

So I lost my save since the big steam update, I had completed the true ending in the pacifist route, and I was halfway through the genocide route. Is this a problem with the game or steam?

[JRokujuushi]

If you can hear wind blowing, just leave it running for 10 minutes.

[Icledanny]

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░░░▌░▄▄▄▐▌▀▀▀░░ THIS IS BOB
▄░▐░░░▄▄░█░▀▀
▀█▌░░░▄░▀█▀░▀ ░░ COPY AND PASTE HIM,
░░░░░░░▄▄▐▌▄▄░░░ SO, HE CAN TAKE
░░░░░░░▀███▀█░▄░░ OVER THE WORKSHOP
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[Phoubesss]

Oprindeligt skrevet af Icledanny:

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░░░█▀▄▄▄█░▀▀░░
░░░▌░▄▄▄▐▌▀▀▀░░ THIS IS BOB
▄░▐░░░▄▄░█░▀▀
▀█▌░░░▄░▀█▀░▀ ░░ COPY AND PASTE HIM,
░░░░░░░▄▄▐▌▄▄░░░ SO, HE CAN TAKE
░░░░░░░▀███▀█░▄░░ OVER THE WORKSHOP
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Don't spam

[The Fool]

Oprindeligt skrevet af Sivler:

Oprindeligt skrevet af bostian4:

It keeps show my heart black please help

What?

you do realize that it is probably a glitch, what did you do you think?i heart undertale

[Sans the Hedgehog]

Oprindeligt skrevet af Freindly scout:

Oprindeligt skrevet af Sivler:

What?

you do realize that it is probably a glitch, what did you do you think?i heart undertale

uhhh