Undertale

Undertale

Want to show this game to someone but cant seem to fully reset the game.
I found multiple guides telling me how to reset the game and none of these seem to work. It seems mixed between steam saves and saves on my computer. The version of the folder associated with steam is completely empty, while the folder associated with just my computer has the file. Altering these as the guides say does not help. Uninstalling and reinstalling the game does not help. It would seem the only way to show this game to someone else and have them truly experience the game as it was intended to be seen for the first time would be to buy the game with a separate steam account (No? I already bought it and besides, I'm not even sure that will work since the game will be run on the same computer as the completed game) or to purchase the game on another platform.

Unfortunately, it seems I have to reset the copy that I left completed in the pacifist run just to let someone else experience the game.

Can anyone take time out to explain it to me like I'm 5? I have show hidden files/folders turned on in these folders and am not computer illiterate, but this is an extremely frustrating blemish on an otherwise fantastic game. Thanks in advance!
Originally posted by (Edgy) Asriel Dreemurr:
To be honest I don’t remember what all you have to do for the copy of the file that gets put into your steam userdata, I would stick to the Tom Fawkes video someone posted earlier for that.

It should also be said that this feature of the game resetting genocide files based on your account is only present on the Steam version of the game.

You do need to be completely offline on steam when you try to reset the game files. The only way to avoid the steam cloud feature is to either be offline when you complete Genocide in the first place, then stay offline until you delete your save data and hit the first save point in a new run. Or if you are online when you complete the route, you will need to create a cloud sync error with Undertale.

There are two file locations you have to go to.

The first is where the game generates its save data. To get there, search %localappdata% on the desktop searchbar, click the folder result, and in that folder will be another folder titled UNDERTALE in all caps. You will want to delete or remove everything from this folder. This is how you can reset the game fully when you don’t have the genocide consequences.

To get to the other location you need to go into your documents. Select Local Disc (C:) or the C Drive, then Program Files (x86), Steam, userdata, a folder which will be named a 17-digit number which is your Steam ID, then 391540 (which is Undertale’s ID). Inside you should see a file named “system_information_962” this is what triggers the 10 minute post-genocide black screen.

So I would try this:

1. Go offline on Steam.

2. While offline delete the system_information_962 file in steam userdata.

3. Go to the UNDERTALE folder and delete everything inside it.

4. Open Undertale. Hopefully you will be at the beginning of the game and not at the 10 minute black screen.

5. Reach the first save point and save the game.

6. Close Undertale.

7. Go back online on Steam.

8. Reopen Undertale continue and Save again. (This is to test and make sure the cloud data doesn’t still update) You may get a Cloud desync error message. Which is good because that’s what we want.

9. Close Undertale.

10. Go back to the UNDERTALE folder and see if there is a file named “system_information_963” in there (this is what generates the soulless pacifist ending). If it or 962 are here then we will need to try something else. If neither are there, then we have successfully purged the genocide ending.

11. If successful, empty the UNDERTALE folder again so you start over at the very beginning with your friend.
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Showing 1-6 of 6 comments
Acolyte May 10, 2020 @ 7:04am 
https://youtu.be/hMD62c0VOQc

Just follow a step-by-step guide like this one and you're good to go. You might be missing some steps from your method like disabling steam cloud temporarily or missing out one of the files that triggers the genocide flag (there be 2 of them).

Regardless though, the change isn't big. None of the actual gameplay is affected, only that small section of the ending.
Last edited by Acolyte; May 10, 2020 @ 7:05am
Are you trying to remove Genocide Consequences or just reset the game?
Releasethebeast13 May 10, 2020 @ 8:58pm 
To get reset the game, open up run, type %localappdata%, find the file that says UNDERTALE, open it, delete everything inside of it, and relaunch the game. This doesn't delete Genocide, but as Blobman said, the change is not big at all.
009SoundSystem May 11, 2020 @ 3:32am 
funny
jimmyedogawa Jun 4, 2020 @ 6:49pm 
I think i got it deleted. we'll find out when she does the pacifist run. I know I deleted some files but I don't remember the exact guide I ended up following to link here. And yes, as the original question stated, I was trying to completely reset the game. This removes all trace of it being played before, be it pacifist or genocide. I feel like it is a huge replayability flaw to not have any system in place to do this. If i want to complete the genocide run I should have an option to completely reset it so the negative consequences aren't there when showing it to a new person. Don't get me wrong, it's a really cool gimmick that it remembers what you do, but this makes it near impossible to enjoy sharing it with anyone else when aspects of the game are permanently changed.
I don't care that it's "not a big change". It IS a change. I shouldn't have to buy another copy of the game (and likely new equipment/new account depending on hardware (console) or steam cloud memory) in order to show it to someone else and allow them to truly experience the game as a pure first run through.

Edit: The guide i found was in the chat boards here on steam. Catazat's Guides
Last edited by jimmyedogawa; Jun 4, 2020 @ 6:52pm
The author of this thread has indicated that this post answers the original topic.
To be honest I don’t remember what all you have to do for the copy of the file that gets put into your steam userdata, I would stick to the Tom Fawkes video someone posted earlier for that.

It should also be said that this feature of the game resetting genocide files based on your account is only present on the Steam version of the game.

You do need to be completely offline on steam when you try to reset the game files. The only way to avoid the steam cloud feature is to either be offline when you complete Genocide in the first place, then stay offline until you delete your save data and hit the first save point in a new run. Or if you are online when you complete the route, you will need to create a cloud sync error with Undertale.

There are two file locations you have to go to.

The first is where the game generates its save data. To get there, search %localappdata% on the desktop searchbar, click the folder result, and in that folder will be another folder titled UNDERTALE in all caps. You will want to delete or remove everything from this folder. This is how you can reset the game fully when you don’t have the genocide consequences.

To get to the other location you need to go into your documents. Select Local Disc (C:) or the C Drive, then Program Files (x86), Steam, userdata, a folder which will be named a 17-digit number which is your Steam ID, then 391540 (which is Undertale’s ID). Inside you should see a file named “system_information_962” this is what triggers the 10 minute post-genocide black screen.

So I would try this:

1. Go offline on Steam.

2. While offline delete the system_information_962 file in steam userdata.

3. Go to the UNDERTALE folder and delete everything inside it.

4. Open Undertale. Hopefully you will be at the beginning of the game and not at the 10 minute black screen.

5. Reach the first save point and save the game.

6. Close Undertale.

7. Go back online on Steam.

8. Reopen Undertale continue and Save again. (This is to test and make sure the cloud data doesn’t still update) You may get a Cloud desync error message. Which is good because that’s what we want.

9. Close Undertale.

10. Go back to the UNDERTALE folder and see if there is a file named “system_information_963” in there (this is what generates the soulless pacifist ending). If it or 962 are here then we will need to try something else. If neither are there, then we have successfully purged the genocide ending.

11. If successful, empty the UNDERTALE folder again so you start over at the very beginning with your friend.
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Showing 1-6 of 6 comments
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Date Posted: May 9, 2020 @ 3:30pm
Posts: 6