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Just follow a step-by-step guide like this one and you're good to go. You might be missing some steps from your method like disabling steam cloud temporarily or missing out one of the files that triggers the genocide flag (there be 2 of them).
Regardless though, the change isn't big. None of the actual gameplay is affected, only that small section of the ending.
I don't care that it's "not a big change". It IS a change. I shouldn't have to buy another copy of the game (and likely new equipment/new account depending on hardware (console) or steam cloud memory) in order to show it to someone else and allow them to truly experience the game as a pure first run through.
Edit: The guide i found was in the chat boards here on steam. Catazat's Guides
It should also be said that this feature of the game resetting genocide files based on your account is only present on the Steam version of the game.
You do need to be completely offline on steam when you try to reset the game files. The only way to avoid the steam cloud feature is to either be offline when you complete Genocide in the first place, then stay offline until you delete your save data and hit the first save point in a new run. Or if you are online when you complete the route, you will need to create a cloud sync error with Undertale.
There are two file locations you have to go to.
The first is where the game generates its save data. To get there, search %localappdata% on the desktop searchbar, click the folder result, and in that folder will be another folder titled UNDERTALE in all caps. You will want to delete or remove everything from this folder. This is how you can reset the game fully when you don’t have the genocide consequences.
To get to the other location you need to go into your documents. Select Local Disc (C:) or the C Drive, then Program Files (x86), Steam, userdata, a folder which will be named a 17-digit number which is your Steam ID, then 391540 (which is Undertale’s ID). Inside you should see a file named “system_information_962” this is what triggers the 10 minute post-genocide black screen.
So I would try this:
1. Go offline on Steam.
2. While offline delete the system_information_962 file in steam userdata.
3. Go to the UNDERTALE folder and delete everything inside it.
4. Open Undertale. Hopefully you will be at the beginning of the game and not at the 10 minute black screen.
5. Reach the first save point and save the game.
6. Close Undertale.
7. Go back online on Steam.
8. Reopen Undertale continue and Save again. (This is to test and make sure the cloud data doesn’t still update) You may get a Cloud desync error message. Which is good because that’s what we want.
9. Close Undertale.
10. Go back to the UNDERTALE folder and see if there is a file named “system_information_963” in there (this is what generates the soulless pacifist ending). If it or 962 are here then we will need to try something else. If neither are there, then we have successfully purged the genocide ending.
11. If successful, empty the UNDERTALE folder again so you start over at the very beginning with your friend.