Bought from Square's store

[Kirby, Devourer of Gods]

I bought FF7 when square re-released it a little while ago, and I'm just wondering if anyone knows if we are able to use the key that we got from square's store to activate the game on steam?

[( Indy ♥)]

Best we can do is open as many support tickets as possible. Use this link:

http://support.na.square-enix.com/contacttop.php?id=496&la=1

[Turniplord]

you can re-download months after purchase - it is kinda hidden though:

https://store.eu.square-enix.com/checkout/index.php?site=account&option=orders
(NA people may just change the eu to na)

Then input your square enix log in details and it will list the games you have bought - here is your ffvii key and a link to the download. I bought it on release day last year and have used the link a few times including last week to re-download with no issues at all.


I do think we should get Steam keys though - if it appeared on steam WITHOUT integrated achievements then it doesn't matter, but because they have integrated them then we should be entitled to a key or at least send the keys to steam so we can redeem our existing keys on steam

[( Indy ♥)]

@turniplord I don't think the link you provided works for NA even when switching the eu to na :(

[Radical Zeal]

That link does nothing, After you login you can go to your profile and see your items, but you can not download from there. If you need to download, try this one. That is the one I got when I did my purchase like 2 weeks ago: www.findmyorder.com

[Radical Zeal]

https://www.findmyorder.com/

[Demaeter]

Problem is that you have limited installs (3 I think) so eventually you wont have access to your game.

[( Indy ♥)]

♥♥♥♥ this company is retarded

[Freyar]

Originally posted by Demaeter:

Problem is that you have limited installs (3 I think) so eventually you wont have access to your game.

Tha'ts why I rebought the game on Steam. I had reached my activation limits.

[cloverink]

I send an email to Square and wait 2 working days. Hope they can help.

[Ａｎｏｎｅｍｅｓｉｓ]

lol supports ignoring tickets instead they auto reply about ff reborn crap wtf

send a complaint through BBB hopefully that will work :D ♥♥♥♥ enix

[Dizzie]

I issued a ticket to Square-Enix that my download link has been expired, and that i am not able to download the game. That either they give me a new download link, or perhaps supply a steam key. This was their response:

######################

Dear Rob,

Thank you for contacting the Square Enix Support Centre.


Unfortunately we do not deliver Steam keys to play the game on Steam. Square Enix customers will need to keep starting the game from the original launcher.

We apologise for any inconvenience caused.

Kind regards,

The Square Enix Support Centre team

Thank you again for contacting us and for your interest in Square Enix products!
More help and information is available at the Square Enix Support Centre website.
http://support.eu.square-enix.com/

###########################

I replied twice to this email
email1:

Download link has been expired, how do i download it again?? Currently i cant play at all!

Also next time dont mention a game is exclusive to your platform, release it on steam anyways and give a big f*ck you to people who supported you in the first place.

Richt now i need at least to be able to play again, so please supply a download link, because your wonderfull online platform does not supply one.....

###########################

Email2:
Somehow I am also not able to logon to the website again.
All links I received in my original email are not working anymore.

Support link (error 500)
https://membership.square-enix.com/sso/login?service=https%3A%2F%2Fstore.eu.square-enix.com%2Fsso%2Fcheck%3Fmret%3D%2Femea_europe%2Fhelp%2Findex.php&gateway=true

Downloadlink (times out)
http://d.trymedia.com/d/squarex/sec_ff7/lt_sx_it/e863de02ac5317fed36bfbc9240b0f69/FINALFANTASYVII.exe

Terms of use (error 500)
https://membership.square-enix.com/sso/login?service=http%3A%2F%2Feu.square-enix.com%2Fen%2Fsso%2Fcheck%3Fmret%3Ddocuments%2Ftnc&gateway=true

So like I said before, how can I download FF7 from your wonderfull rockstable customer service oriented userfriendly online platform which hosts FF7 exclusively, and will never come on steam (because steam as we know always has errors and expired download links... NOT)

A really pissed off customer who paid money for an exclusive game that he can't download, and probably needs to buy again on steam to be able to actually download it again...

############################

Still waiting for response

[TheVeng]

Wow.. and square enix used to be such a good company.. they clearly lost their way.

[Mutaracha]

They are laughing in our face... SE, this is pitiful!

[Drifyt]

Originally posted by TheVeng:

Wow.. and square enix used to be such a good company.. they clearly lost their way.

Square Enix was never a good company, Sqaure before the merger however was a good company... they lost their way years ago

[Brassmatic™]

Originally posted by ^_^ Mordt:

Originally posted by TheVeng:

Wow.. and square enix used to be such a good company.. they clearly lost their way.

Square Enix was never a good company, Sqaure before the merger however was a good company... they lost their way years ago

I second this! Square soft were a very good company if not, the best. Even Enix was doing allrite for themselves at the time. And since the merger, everything went downhill!!

I feel this is only the beggining too, watch them when/if they actually do remake these classic titles, they will probably destroy them!