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Ya, something odd is going on for you. I completed that area last night without issue.
I suggest verifying your game cache and updating your video driver to the latest one available. See if those help.
For the fix of my save file I'm gonna try to reinstall the original Darksiders II and proceed with my save file from the new version to a point where the door is open and the game is saved.
If someone may experience the same bug I guess it wouldn't be wrong to post my specs to see if it somehow relates to hardwaqre (though I don't believe that), so here they are:
Intel i5 3570k
Nvidia 970GTX
8GB Ram
Win 7 64 Bit
and running the game from a HDD
http://steamcommunity.com/sharedfiles/filedetails/?id=551349460
I never would have noticed it since the ball puzzle worked for me.
http://steamcommunity.com/sharedfiles/filedetails/?id=551349347
I'm rather curious why it isn't for you. I hope you (or someone) are able to figure it out!
http://steamcommunity.com/sharedfiles/filedetails/?id=551380314
http://steamcommunity.com/sharedfiles/filedetails/?id=551380354
Edit: As you may have noticed I also downloaded the beta anti-aliasing patch and it works good!
I just got this bug myself and had to use Cheat Engine to bring the ball down. Contents of the CT file here if anybody else gets stuck with this bug. Change the VerticalPosition value to 470 and the ball will be where you want it.
Screenshots:
Before picture
After picture
I've tried this, loaded CE, pointed it at the DS2DE process, given it a file containing the above XML, and changed the VerticalPosition value to 470.
This did not change the position of the ball, it is still in the same place. Is it something I'm doing wrong in Cheat Engine?
Weird. Send me your save file, I can take a look. Never sent files before through Steam but you can send me a Dropbox link or something. PM me.
Edit:
In my screenshot above, the position of the ball is:
XPosition= -209.6411896
YPosition= -722.2067261
VerticalPosition= 463.8138123 (once it falls from 470 to the ground)
You can check to make sure the ball is in those exact coordinates, otherwise it might be off the map somewhere. This is true if you see the vertical position continuously decrease as the ball falls through the map.
Also make sure to back up your save just in case you lose your ball. Just tested this and it looks like the game will deallocate the ball if it falls too far through the map.