Novus Inceptio
 This topic has been pinned, so it's probably important
Pařanoik.CZ Dec 17, 2015 @ 12:15am
Reset my account
There is actually no need to start from scratch because you can never mess things up to not be able to continue / reskill. Also, if you are experiencing some game issues, we are very interested in analyzing and solving them.

However, if you still want to start from scratch, there are actually two things you want to do:
Delete your character (and create new one) or Delete your entire account.

If you want to only delete your character, you can do it by yourself. After logging into ghost mode, you have to select charater first. Next to selecting button, there is also mark for delete. This action requires confirmation and after that, this action cannot be reverted in any way. You can then create another character.

However, if you want to delete whole account (primarilly to change your account name), we need to wipeout your account from our server entirely. This means that:

you will need to create new account (you can choose another login name)
you will need to create new character (you can choose another screen name)
you will need to start completelly from scratch (no items, no skills can be transfered)

If interested, contact us from your registration email to official address published here http://www.novus-inceptio.com/presskit/
Reset will be performed ASAP usualy in hours, but this could also take few days, especially during weekends and holidays.

One more note:
Please add some comment in your email WHY do you want to reset your account. Your feedback could help us to improve the game or help you to solve the issues. Thanks.


Last edited by Pařanoik.CZ; May 28, 2016 @ 4:21am
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Showing 1-5 of 5 comments
Shiana Feb 5, 2016 @ 12:39pm 
Lost the starting knife. without the knife you cannot craft anything (handle is required for hammer, hammer is required for blade - so you cannot create a new knife)
McP  [developer] Feb 5, 2016 @ 1:33pm 
Originally posted by Shiana:
Lost the starting knife. without the knife you cannot craft anything (handle is required for hammer, hammer is required for blade - so you cannot create a new knife)
Test download the new update 0.07.001 (which was released just a minute ago) - it should already repaired loss knife.
If you've really lost the knife, so do not be afraid of anything - new blade will always find in the tower on the top floor in start crate.
Shiana Feb 5, 2016 @ 1:59pm 
ah, ok. thank you. that really helped!
Cripster Feb 7, 2016 @ 5:31pm 
So I need to Create a new name and a new login name? Just because I want to rename my char? Seems a bit much for something as simple as removing a char from a single server.
McP  [developer] Feb 8, 2016 @ 1:29am 
Originally posted by it3fergie:
So I need to Create a new name and a new login name? Just because I want to rename my char? Seems a bit much for something as simple as removing a char from a single server.
I responded to your post in your thread - do not worry everything is posible solved;)

http://steamcommunity.com/app/386590/discussions/0/405691147593720069/
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