HiRez wont send me my forgotten password email

[Bellicose]

the support at hirez is terrible! I cannot play because they wont send me the new password!

[VinnieONeill]

The system is 100% automated. If you both your username and email you regestered with the system will automatically send you a link to reset your password. You can recover your username with just the email if you don't know your user name.

Beyond that you can open a support ticket but have to be able to prove ownership of the account. I know this because I've had to do it myself before, twice actually. They set the bar pretty high for ownership though, basically you're going to have to prove ownership with a credit card transaction for something you bought in game.

[LambdaG]

Am having this problem right now! Thanks for the help but do you know how fast they respond to support tickets and what info HiRez needs to prove account ownership??

[Kukiri]

hi rex is a complete piece of ♥♥♥♥ they wont send me recover ♥♥♥♥♥♥♥ email and dont repond to ticket ♥♥♥♥♥

[Gym Class Boner]

its been like this for years
youll get it in 3 hours lol

[RecalledDread]

Recovery emails are pretty much always automated. You didn't need to re-necro this thread for that.