SMITE
Cannot find the Hirez Installation
I get this message when I try to play the game. What does this even mean, and how do I fix this?
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Showing 1-15 of 26 comments
Baba Sep 9, 2015 @ 9:04am 
Same issue here
Devil Black Sep 9, 2015 @ 9:05am 
You're not the only one.
Kaostic Sep 9, 2015 @ 9:07am 
Some users have found that this helps:

With the launcher open, try running the Diagnostic Tool (Settings, Troubleshoot) and run a validate and repair. If this doesn’t fix the issue we recommend uninstalling from Steam, and reinstalling.

If this doesn't work, you can also try to run the installhirezservice.exe found in your steam directory under \steamapps\common\SMITE\Binaries\Redist.
Baba Sep 9, 2015 @ 9:07am 
Find a solution go in steamapps\common\SMITE\Binaries\Redist run installhirezservice.exe
Then after the installation it should works
ApocalypseMeow Sep 9, 2015 @ 9:30am 
Originally posted by lord-_-baba:
Find a solution go in steamapps\common\SMITE\Binaries\Redist run installhirezservice.exe
Then after the installation it should works

Thanks, baba. This seemed to work! :3
aphrospice Sep 9, 2015 @ 10:22am 
THis doesn't work for me, it keeps failing to start the service after installation
Last edited by aphrospice; Sep 9, 2015 @ 10:22am
JAXE Sep 10, 2015 @ 4:02am 
It's probably because i had the beta still installed or something.
Running the installservice uninstalled the old one and reinstalled the new.
That worked. Then i get the create account window.... i have a steam account, merge it, i don't like it when games do this. I don't like having 50 accounts which is why i use steam.
Brandn Sep 13, 2015 @ 3:25pm 
when i do the steamapps\common\SMITE\Binaries\Redist run installhirezservice.exe it says
failed to install Hi-rez studios authenticate and update service. how do i fix?

Originally posted by HiRezKaostic:
Some users have found that this helps:

With the launcher open, try running the Diagnostic Tool (Settings, Troubleshoot) and run a validate and repair. If this doesn’t fix the issue we recommend uninstalling from Steam, and reinstalling.

If this doesn't work, you can also try to run the installhirezservice.exe found in your steam directory under \steamapps\common\SMITE\Binaries\Redist.
Last edited by Brandn; Sep 13, 2015 @ 3:26pm
Grizzledorf Sep 13, 2015 @ 3:44pm 
Originally posted by HiRezKaostic:
Some users have found that this helps:

With the launcher open, try running the Diagnostic Tool (Settings, Troubleshoot) and run a validate and repair. If this doesn’t fix the issue we recommend uninstalling from Steam, and reinstalling.

If this doesn't work, you can also try to run the installhirezservice.exe found in your steam directory under \steamapps\common\SMITE\Binaries\Redist.


the validate/repair is not working for multiple people. for 2 days mine kept saying repair servers are down try again later by the time it tried to repair. would first flash repairing 0.0% then just turned into saying smite is damaged needs repair. red text appeared saying the repair servers are down.

i have done every solution suggest. some fixed some problems but eventually when i finally got the launcher to work properly. the game crashed after it pops open the box on the screen that shows the heroes before game enters full screen.

i even made sure to do a clean install after removing it from steam before i reinstalled. no luck.

i ended up removing from steam. used hi rez uninstaller again. i just went with the launcher from smite website and the game runs just fine with that.


i have a feeling maybe has to do with me being on vista(32 bit) the one time the game itself gave me a crash log it showed .dlls in system32 could not be found but they are in the folder. i think even though i had smite and steam set to run as admin some how it was not allowed to access my system32 files so it thought did not exist?

just a guess. i made a post yesterday with my windows crash log hope it helps figure out the issue.

till then i will stick to the original launcher.

keep up the good work.
Kiseli Nov 10, 2015 @ 2:42am 
Originally posted by lord-_-baba:
Find a solution go in steamapps\common\SMITE\Binaries\Redist run installhirezservice.exe
Then after the installation it should works

Thanks, it worked!
Xyrisi Jan 21, 2016 @ 6:13pm 
THANK YOU GUYS!
Back to the daily grind.
Miccro™ Jun 23, 2016 @ 7:23pm 
it does not work for me it says :failed to install the Hi-Rez studios authenticate and update service
Darrow Sep 14, 2016 @ 12:31pm 
THANK YOU!!!!

IT WORKED AFTER I FOUND THE HI-REZ INSTALLATION SERVICE!
THANKS TO EVERYONE :D
Cumвротик Sep 14, 2016 @ 12:36pm 
Originally posted by Kaostic:
Some users have found that this helps:

With the launcher open, try running the Diagnostic Tool (Settings, Troubleshoot) and run a validate and repair. If this doesn’t fix the issue we recommend uninstalling from Steam, and reinstalling.

If this doesn't work, you can also try to run the installhirezservice.exe found in your steam directory under \steamapps\common\SMITE\Binaries\Redist.
I've got problem with steam launcher connection. Im always getting disconnected when i'm loggining in. I hope, that you guys will fix it before 20 september, cuz i want to buy Summer Event D: And i can't download smite from hirez site, cuz i have limited traffic D:
araynium Sep 14, 2016 @ 1:03pm 
Originally posted by Kaostic:
Some users have found that this helps:

With the launcher open, try running the Diagnostic Tool (Settings, Troubleshoot) and run a validate and repair. If this doesn’t fix the issue we recommend uninstalling from Steam, and reinstalling.

If this doesn't work, you can also try to run the installhirezservice.exe found in your steam directory under \steamapps\common\SMITE\Binaries\Redist.





This worked for me thanks!!!!!!
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Date Posted: Sep 9, 2015 @ 9:02am
Posts: 26