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Beardedragon Apr 15, 2018 @ 8:59am
"Cant connect to server" and hi rez own website keeps loading
I try to manage my account on hi-rez own website but it just keeps loading nothing happens.

i always write down my codes and i havent played smite in ages. it accepted my credentials when the first launcher appeared, but when i want to enter the servers inside the game it says i cant connect.

what is this piece of ♥♥♥♥.

cant even do anything about it because of the stupid loading screen that wont go away on their own website. so i couldnt even change my password if i wanted to.

♥♥♥♥♥♥♥ ♥♥♥♥
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Showing 1-8 of 8 comments
RecalledDread Apr 15, 2018 @ 9:00am 
Contact HiRez support if it doesn't sort itself out soon.
#1
Beardedragon Apr 15, 2018 @ 10:40am 
Originally posted by RecalledDread:
Contact HiRez support if it doesn't sort itself out soon.
how? i cant login to my account to do that.

or how do you mean?
#2
Raven Apr 15, 2018 @ 10:48am 
Originally posted by Beardedragon:
Originally posted by RecalledDread:
Contact HiRez support if it doesn't sort itself out soon.
how? i cant login to my account to do that.

or how do you mean?
Maybe you can use a friends computer or a cellphone or go to a public library... Did you try restarting your computer? May clear up this problem easily. Was taking forever to connect to my Steam account today. I restarted the computer and problem solved
#3
RoofCat Apr 15, 2018 @ 10:49am 
Originally posted by Beardedragon:
Originally posted by RecalledDread:
Contact HiRez support if it doesn't sort itself out soon.
how? i cant login to my account to do that.

or how do you mean?
there is web form for HiRez support where you don't need any login. Just an email.
#4
Beardedragon Apr 15, 2018 @ 11:16am 
now i try to just push the account management button and i get "An error has ocurred - Sorry, the page you are looking for is currently unavailable.
Please try again later.

If you are the system administrator of this resource then you should check the error log for details.

Faithfully yours, nginx."

Great and i get the same ♥♥♥♥ if i push "Contact us" at the bottom or any of the other things. so basically anything that takes me away from the regular main site rapes everything and puts it to a stand still. and thats after i reinstalled the game 3 times because eventually it wouldnt even start from the launcher. i got this weird stupid error.


and somehow my malware protection program saw smite updating as a problem also. way to go making a game unplayable.
Last edited by Beardedragon; Apr 15, 2018 @ 11:18am
#5
RoofCat Apr 15, 2018 @ 12:03pm 
seems to me your PC is messed up. Start with that one.
#6
RecalledDread Apr 15, 2018 @ 12:04pm 
https://www.hirezstudios.com/submit-support-ticket/

Did you even try to search for HiRez support?
There is also a link for it in the FAQ thread that is pinned in General Discussions.

Malware protection causing a problem with a game can happen to any game. It isn't necessarily Smite's fault, it is more likely the Malware protection program (same thing happens with antivirus every now and then for some games).
#7
RecalledDread Apr 15, 2018 @ 12:06pm 
Also, I can access Contact Us with no problems whatsoever. So this seems to be an issue on your end.

Make sure you scan your PC, just in case, if you haven't already done so.

"Wierd stupid error" is very descriptive. Could you actually post the error? That might help a little to try and find a solution to your problem.

EDIT:
Contact us works. My Account link doesn't. That one is on the site. But I have been able to get in game.
Last edited by RecalledDread; Apr 15, 2018 @ 12:07pm
#8
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SMITE > General Discussions > Topic Details
Date Posted: Apr 15, 2018 @ 8:59am
Posts: 8

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