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Firewatch > PC Support > Topic Details
Tommuggo123 Feb 9, 2016 @ 10:27am
NEW GAME DOESN'T START! PLZ HELP
i click new game, and it just has a black background with the firewatch logo there, nothing happens. i closed the game down and verifyed the game cache through steam but same problem, ANYONE HAVE ANY IDEAS?!?
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Showing 1-7 of 7 comments
the_ewan Feb 9, 2016 @ 10:29am 
Originally posted by TOM MUGGOOOO:
ANYONE HAVE ANY IDEAS?!?
Yes - post your hardware and OS details so there's something to go on beyond "Doesn't work".
#1
ByteBob Feb 9, 2016 @ 10:30am 
Same with me -- have a black background, some sounds but no logo.
I try to run the game on a Macbook Pro, El Capitan
#2
Satoru Feb 9, 2016 @ 10:38am 
Can you please post your system specs from

Steam-Help-System Information
#3
Beeblebr0x Feb 9, 2016 @ 11:13am 
The same here, Firewatch crashes when i try to begin a new game.

Processor Information:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 2195 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GT 540M

DirectX Driver Name: nvumdshim.dll
Driver Version: 10.18.13.5900
DirectX Driver Version: 10.18.13.5900
Driver Date: 13 Nov 2015
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GT 540M
VendorID: 0x10de
DeviceID: 0xdf4
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 18.98" x 10.67" (21.73" diag)
48.2cm x 27.1cm (55.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Altavoces (Dispositivo de High

Memory:
RAM: 8102 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 451336 Mb
Largest Free Hard Disk Block: 23981 Mb
OS Install Date: ene 01 1970
Game Controller: XInput Controller #1 detected

Installed software:
Συλλογή φωτογραφιών
Основные компоненты Windows Live
Почта Windows Live
Фотоальбом
Фотографии (общедоступная версия)
גלריית התמונות
بريد Windows Live
معرض الصور
影像中心
Abe's Oddysee
Actualización de NVIDIA 2.8.1.21
Adobe Creative Cloud
Adobe Flash Player 10 ActiveX
Adobe Flash Player 19 NPAPI
Adobe Illustrator CC
Adobe Photoshop CS6
Adobe Shockwave Player 12.1
Advanced RAR Repair v1.2
Age of Empires II - the Conquerors WideScreen Patcher
Arkham Horror
Armello
Asmedia ASM104x USB 3.0 Host Controller Driver
ASUS AI Recovery
ASUS FancyStart
ASUS K3 Series ScreenSaver
ASUS LifeFrame3
ASUS Live Update
ASUS Power4Gear Hybrid
ASUS SmartLogon
ASUS Splendid Video Enhancement Technology
ASUS Virtual Camera
ATK Package
Avid Effects
Bookworm Deluxe
Borderlands 2
Broforce
Call Of Cthulhu DCoTE
Cockatrice
Computer Security 12.83.104.0 (release)
Construct 2 r216
Cooking Dash
Corel Painter 12
Corel Painter 12 - IPM
CPUID HWMonitor 1.27
CyberLink LabelPrint
CyberLink Power2Go
D3DX10
Definition Update for Microsoft Office 2010 (KB3114563) 32-Bit Edition
Dota 2
Dropsy
Dungeon Defenders II
Endless Legend
Endless Space
Epic Games Launcher
Epic Games Launcher Prerequisites (x64)
EPSON Scan
EPSON SX125 Series Printer Uninstall
ETDWare PS/2-X64 8.0.5.3_WHQL
F-Secure CCF Reputation
F-Secure CCF Scanning 1.51.111.300 (release)
F-Secure Network CCF 1.02.128
Fallout: New Vegas
Fast Boot
Firewatch
Fotogalerie
Galería de fotos
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Galerie de photos
Game Park Console
Gods Will Be Watching
Google Chrome
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Governor of Poker
Hearthstone
Hotel Dash Suite Success
IconHandler 64 bit
ImgBurn
Intel PROSet Wireless
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Intel(R) PROSet/Wireless WiFi Software
Intel(R) Turbo Boost Technology Monitor
Java 7 Update 25
Java Auto Updater
JDownloader 0.9
JDownloader 2
Jewel Quest 3
Junk Mail filter update
K-Lite Codec Pack 8.4.0 (Full)
Launcher Prerequisites (x64)
Left 4 Dead 2
Loadout
LogMeIn Hamachi
Luxor 3
Magic The Gathering - Duels of the Planeswalkers 2013
Magicka
Mahjongg dimensions
Metal Slug Anthology Pc - Tutos2611xp versión 1.5
Metal Slug Complete PC 1.0
Microsoft .NET Framework 4.5.2
Microsoft Age of Empires II
Microsoft Application Error Reporting
Microsoft ASP.NET MVC 4 Runtime
Microsoft Office Access MUI (Spanish) 2010
Microsoft Office Excel MUI (Spanish) 2010
Microsoft Office Hogar y Pequeña Empresa 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (Spanish) 2010
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (Spanish) 2010
Microsoft Office PowerPoint MUI (Spanish) 2010
Microsoft Office Proof (Basque) 2010
Microsoft Office Proof (Catalan) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Galician) 2010
Microsoft Office Proof (Portuguese (Brazil)) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (Spanish) 2010
Microsoft Office Publisher MUI (Spanish) 2010
Microsoft Office Shared 64-bit MUI (Spanish) 2010
Microsoft Office Shared MUI (Spanish) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (Spanish) 2010
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Language Pack - ESN
Microsoft XNA Framework Redistributable 3.1
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft_VC80_CRT_x86
Microsoft_VC90_CRT_x86
Movie Maker
Mozilla Firefox 39.0 (x86 es-ES)
Mozilla Maintenance Service
MSVCRT
MSVCRT110
MSVCRT110_amd64
MSVCRT_amd64
Nidhogg
Nuance PDF Reader
NVIDIA Controlador de gráficos 359.00
NVIDIA GeForce Experience 2.8.1.21
NVIDIA GeForce Experience Service
NVIDIA Install Application
NVIDIA LED Visualizer 1.0
NVIDIA Network Service
NVIDIA Optimus Update 2.8.1.21
NVIDIA ShadowPlay 2.8.1.21
NVIDIA Software del sistema PhysX 9.15.0428
NVIDIA Update Core
NVIDIA Virtual Audio 1.2.31
Oddworld: Abe's Oddysee
Online Safety 2.83.1346.10
OpenOffice.org 3.4.1
Painter 12 - Content
Painter 12 - Core
Painter 12 - Corex64
Painter 12 - EN
Painter 12 - Setup Files
Pando Media Booster
Panel de control de NVIDIA 359.00
Paquete de idioma de Microsoft Visual Studio 2010 Tools para Office Runtime (x64) - ESN
PDF Settings CC
PDF Settings CS6
Photo Common
Photo Gallery
Portal 2
Raccolta foto
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Reader Driver
Security Update for Microsoft .NET Framework 4.5.2 (KB3023224)
Security Update for Microsoft .NET Framework 4.5.2 (KB3035490)
Security Update for Microsoft .NET Framework 4.5.2 (KB3037581)
Security Update for Microsoft .NET Framework 4.5.2 (KB3074230)
Security Update for Microsoft .NET Framework 4.5.2 (KB3074550)
Security Update for Microsoft .NET Framework 4.5.2 (KB3097996)
Security Update for Microsoft .NET Framework 4.5.2 (KB3098781)
Security Update for Microsoft Access 2010 (KB3101544) 32-Bit Edition
Security Update for Microsoft Excel 2010 (KB3114564) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2878230) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553313) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2760781) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881029) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2920748) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2956076) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2965310) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3054848) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3085528) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3085560) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB3114553) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB3054978) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2920812) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB3114396) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2817478) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB3114402) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2965313) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB3114557) 32-Bit Edition
Seguridad Total PC
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SHIELD Streaming
SHIELD Wireless Controller Driver
Sid Meier's Civilization V
Skype™ 7.18
Sonic Focus
Spyder3Pro
Steam
Strange Eons 3757
swMSM
syncables desktop SE
System Requirements Lab Detection
Tableta Wacom
The Witness
Towerfall - Ascension
Towerfall - Ascension - Dark World
TowerFall Ascension
Trend Micro Titanium Internet Security
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2881026) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553347) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553388) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589318) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2791057) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054873) 32-Bit Edition
Update for Microsoft Office 2010 (KB3054886) 32-Bit Edition
Update for Microsoft Office 2010 (KB3055042) 32-Bit Edition
Update for Microsoft Office 2010 (KB3055047) 32-Bit Edition
Update for Microsoft Office 2010 (KB3085512) 32-Bit Edition
Update for Microsoft Office 2010 (KB3114555) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2760779) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB3114570) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553308) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2881021) 32-Bit Edition
VLC media player 2.1.1
Warhammer® 40,000™: Dawn of War® II
Warhammer® 40,000™: Dawn of War® II – Retribution™
Warhammer® 40,000™: Dawn of War® II - Chaos Rising™
WebTablet FB Plugin 32 bit
WebTablet FB Plugin 64 bit
WildStar
Windows Live
Windows Live 程式集
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinFlash
WinRAR 4.20 (64-bit)
Wireless Console 3

#4
Satoru Feb 9, 2016 @ 11:14am 
@Cabezalapiz

http://steamcommunity.com/app/383870/discussions/1/412446292776132295/

Force the game to use the Nvidia card via the Nvidia Control Panel on your laptop
#5
Beeblebr0x Feb 9, 2016 @ 12:02pm 
It works! :D
#6
the_ewan Feb 9, 2016 @ 12:03pm 
Originally posted by Cabezalapiz:
It works! :D
Yay
:steamhappy:
#7
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Firewatch > PC Support > Topic Details
Date Posted: Feb 9, 2016 @ 10:27am
Posts: 7

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