CTD When trying to join a server

[Rashala]

I just recently got back into the game and everytime I try to Connect to a server the game Crashes to Desktop after getting the structures loaded. Sometimes It also crashes/restarts my discord at the same time. I am currently trying a fresh install given my install was quite old But if it failes I will post again til then suggestiosn welcome

[piddlefoot]

Delete everything in Cache folder, which is in Empyrion folder, and try again, should not need to re-install.
File verification after deleting cache should be enough to get it running, given no fundamental issues with PC software , ie, conflicts.

[Rashala]

I tried that, it did nto work, Did a reinstall and THAT is when I noticed something The game said it was 9.5 Gigs BEfore I unistalled it and reinstalled a 5.3 gigs. Now it runs sorta okay (still CTD when on a server and tell it to open my inventory the game will freeze and then crash

[TwitchyJ]

What are your PC specs?
Are game log files generated?
If game log files aren't generated, what does the Windows Event Viewer logs have to say?

One or multiple of the above holds the answer to why you are crashing. Not much we can really do without a complete picture of the problem.

[Rashala]

Above Reccomended specs no logs, and no idea where to look on win 10 for those. It jstu sometimes randomly Freezes and crashes now when I open inventory or hit escape

[piddlefoot]

For it to freeze like that, sounds like excessive heat or RAM issue or conflict of program issue, like when another program is using the chunk of RAM that the game needs and cant get access too, stuff like that.

Got backround programs running ?
No virus , done a scan lately ?
We have seen many PCs with high spec, well above spec, fail at this game, there are some querky set ups that the game just doesnt like and its a 1 in a billion to hit on why that is, we havent found out yet but we suspect software not hardware.

When you have game running, pop into WindoWed mode, so you can see taskmanager and desktop, and just have a look at taskmanager, in the performance tab, and look at the CPU useage for OTHER programs and just see if something else is spiking in the backround.

While you have it in window mode, take your character to a POI raid and monitor your graphics card, be sure to have a temp gauge up on screen so you can see it while you play, both NVidea and ATI have free programs to do this, along with many 3rd party programs that can do it free also, if temps go above 75 it will start to artifact, even if if they say it can go to 100 degrees, they dont last long at that temp or operate properly, keeping GPU tem under 70, is life.

You can check for conflicts, Choose Start > Control Panel. Click System and Maintenance, and then, in the Administrative Tools section, click View Event Logs. Double-click Windows Logs in the Event Viewer, navigate through tabs check for conflicts and any other issues you might find, and you might fond some with other programs completely unrelated to Empyrion also.

If its just server connection thats giving you issues, try re-installing EAC.

[Cassian]

Awhile back my game would do the same, load up and soon as I was in game it would CTD. Windows 10 was being stupid and not allowing write privileges, I run steam as admin and launch thru steam to fix it. May not be issue but worth a try.

[Rashala]

Originally posted by piddlefoot:

For it to freeze like that, sounds like excessive heat or RAM issue or conflict of program issue, like when another program is using the chunk of RAM that the game needs and cant get access too, stuff like that.

Got backround programs running ?
No virus , done a scan lately ?
We have seen many PCs with high spec, well above spec, fail at this game, there are some querky set ups that the game just doesnt like and its a 1 in a billion to hit on why that is, we havent found out yet but we suspect software not hardware.

When you have game running, pop into WindoWed mode, so you can see taskmanager and desktop, and just have a look at taskmanager, in the performance tab, and look at the CPU useage for OTHER programs and just see if something else is spiking in the backround.

While you have it in window mode, take your character to a POI raid and monitor your graphics card, be sure to have a temp gauge up on screen so you can see it while you play, both NVidea and ATI have free programs to do this, along with many 3rd party programs that can do it free also, if temps go above 75 it will start to artifact, even if if they say it can go to 100 degrees, they dont last long at that temp or operate properly, keeping GPU tem under 70, is life.

You can check for conflicts, Choose Start > Control Panel. Click System and Maintenance, and then, in the Administrative Tools section, click View Event Logs. Double-click Windows Logs in the Event Viewer, navigate through tabs check for conflicts and any other issues you might find, and you might fond some with other programs completely unrelated to Empyrion also.

If its just server connection thats giving you issues, try re-installing EAC.

I managed to solve this issue. It seems my install was 9 gigs whent he game is onlt 5 so a wipe and reinstall got the issue working. Now I only crash at random times when accessing inventory or just when walking and trying to do something sometimes

[Rashala]

Well now it only crashes on starter planets mostly or planets when using Discord...


and checked the event viewer and got this

Faulting application name: Empyrion.exe, version: 2020.1.11.35857, time stamp: 0x5f8fa5f7
Faulting module name: UnityPlayer.dll, version: 2020.1.11.35857, time stamp: 0x5f8fa629
Exception code: 0xc0000005
Fault offset: 0x00000000005107ca
Faulting process id: 0x3208
Faulting application start time: 0x01d74b97f2d4a4d1
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Empyrion - Galactic Survival\Client\Empyrion.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Empyrion - Galactic Survival\Client\UnityPlayer.dll
Report Id: 0a70f251-ba71-4d84-9738-03430fadc819
Faulting package full name:
Faulting package-relative application ID:

[TwitchyJ]

Originally posted by Rashala:

Exception code: 0xc0000005

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance-winpc/application-error-0xc0000005/6224ae45-a251-4f21-b076-74524618d00a

It could be a privilages/write permission issue as @wimpy said, could be RAM issues, corrupted Windows system files, or a PC settings issue.

[piddlefoot]

To me that looks like a memory error on a sector of RAM.

I only ever have that issue if I have to many things open in backround while playing, which in effect is using chunks of RAM.
Any open webpages or other programs can do it.
Faulty sector on the RAM itself can do it.
Not enough RAM, forcing PC to re-write to RAM constantly on the fly can do it.
A dip in the mains power supply can do it.
Do a windows repair incase you have corrupt Windows files.
It should not change anything else.


When you re-installed it probably deleted your cache and save folder saving you a few gig.
But did not solve the actual problem causing it.

How much RAM do you have ?
And what graphics card do you run ?

[Rashala]

RAdeon RX 480 And 16 gig ram

[Rashala]

I will point out something. before you say its my hardware. I KILLED discord totally and tried the game in the area I kept crashing and NO crashes. I did delete the Unity,dll It was mentioning in that log and did a (Verify) And got told 2 files were unvalidated and would be redownloaded. Not sure if thats solved it as I jsut said screw it after it redownloaded them and not tried that area again yet.

[piddlefoot]

Try this, In Discord, navigate to User Settings and click on it. In the left pane, scroll down to Appearance. Then in the right pane, scroll down to Hardware Acceleration and make sure it's turned off.
Try streaming with Discord again while playing a game and check if the crashing in Discord issue is fixed.

[Rashala]

I'm not Streaming when using discord with empyrion, Just voice chat And then tehgame will crash and well discord will get locked up IE I can't talk or hear anyone and have to hard kill its process and restart it to get discord working again.

the game Itself seems to crash when the voice chat of Discord is running nothing else.
ALso There is No hardware accell under Appearances.

[piddlefoot]

Erm, Discord itself, IS, a live stream mate.
So whenever your using Discord with any game you are literally streaming Discord into your system.
Discord is one of the better streamers, some stream systems try to pump adware to you, over loading the connection, lagging out other connections, Discord was built around gaming so is the better choice using the least bandwidth.
If you have a very limited net connection, like a low speed plan at ISP, Discord or any other streaming system is bad for you gaming.
In Australia, that issue starts to vanish when your speed gets to 100 megs or over.
Not sure about your countries net infrastructure but if your in US its a mostly optical system with well over 100 megs of raw speed.

Have you tried setting Discord up , so that it has its own dedicated ports on the modem ?
Because what you describe sounds like a channel issue on modem, if discord is being disconnected when game tries to connect to MP game or tries to ping server list even, then thats where I would start.
Define a rule on modem for Discord.

You will need to reboot your PC after setting all of this up, that should get the registry in order and then test it.

Then start game again and test it, run game without Discord first, get game running, then start discord and test it along side game.