HELP ME SOMEONE PLEASE MY GAME WONT WORK!

[Sytonis]

Description
Faulting Application Path: bad_module_info

Problem signature
Problem Event Name: APPCRASH
Application Name: bad_module_info
Application Version: 0.0.0.0
Application Timestamp: 00000000
Fault Module Name: StackHash_0000
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 00000000
Exception Offset: PCH_84
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 0000
Additional Information 2: 00000000000000000000000000000000
Additional Information 3: 0000
Additional Information 4: 00000000000000000000000000000000

Extra information about the problem
Bucket ID: 48565509f28d3c5915fb08e8f96ea833 (1583869490661074995)

[ravien_ff]

PC specs?

Did you follow the troubleshooting steps posted in the bug report form?

[Niuq]

Try verifying the game files through steam. Right click the game in the library window then local files then verify game files option.

Always worth a try.

[Sytonis]

I already did and it still wont work.

[Sytonis]

I was playing the game fine till i changed the graphics now i cant even get in to change the graphics.

[seven]

What did you change in the graphics?

[Sytonis]

the textures for the character and just he block textures to max.

[piddlefoot]

Exception Offset: PCH_84

Is an error usually from a PC recourse error, usually lacking memory is one example.
Failed to address sector bla bla bla sort of thing.

Ok so what you should do first is update your graphics card drivers, or if you have just done that and the game now wont start, roll back one version of drivers.
Then you should check your NetFrameowrk is up to date, that can effect many things in the games backround, security etc.
Next you should re-start Steam, then click on game in list, right click and find the verify game files tab, and verify the games files are in order.


There is a start up issues thread at Eleon forum for just this sort of thing, there are trouble shooting tips found in the links in the linked pinned thread
https://steamcommunity.com/app/383120/discussions/2/3476150562416335040/

If all of that fails, and it still crashes, go to the start box bottom left on desktop windows and do a search for Windows Event Log, check the time at which you started the game,
it will have a reason as to what crashed the program if the issue is outside of the program itself, for example your voltages are to low on graphics card etc.
Go to next step.

Now open the Empyrion game folder, usually found in C/ steamgames / steamapps / common / Empyrion Galactic Survival / Logs.
Find the log for the last game you started, and post it as explained below.

Now go back to the windows search bar bottom left on screen and search for, "dxdiag" in the run box.Run that and get the PCs complete spec, copy and paste them to this
thread .

Post that game log and the Windows Event Log and the dxdiag" all in this thread.
You could also post at Eleon developer forum, link below,

https://empyriononline.com/forums/


If its a low RAM memory issue because you only have 8GB, or less, there is nothing the devs can really do.

Coming back to the game and using an old version.
Not Recommended at all.

Go to the Empyrion game folder and find the Cache folder.
Delete everything inside the Cache folder.
The Cache folder causes a lot of bugs between versions because it goes to the cache folder for data with saved games, but if its an old version, then the data is a mismatch, usually throwing an error or crash.

Coming back to the game and using an old game save, loading it after installing a new update..
Not Recommended at all.

Rolling the game back to the version you want to play is whats recommended for playing older versions. / Old game saves.
You can do that by right clicking on Empyrion in the Steam list and follow the tabs to the version you want.
There are a few to choose from.

Other than that, see how you go,

[Sytonis]

I've been playing it for a few weeks and this problem just showed up after i updated the graphics to see how my pc would handle it.

[Sytonis]

there hasnt been anything else other then changing the graphics settings.

[Sytonis]

How do i upload these to here.

[Sytonis]

also i tried forums but it wont let me sign up says i'm being 'detected as spam' even though clearly i'm not.

[piddlefoot]

You should be able to just copy and paste them into this forum at the very least.

If you changed your video settings and nothing more, have you set it to a resolution that your screen cant handle maybe ?

Did you install any other software that day ?

Did you change anything else at all in the PCs settings that day ?

I would still check my video drivers were up to date.

[Sytonis]

nope nothing but that has changed everythings up to date.

[Sytonis]

Thank's for all the help you tried to give Piddlefoot but a admin finally got to me and gave me a fix.

[piddlefoot]

Awesome, enjoy the game.