HELP - Can't connect to any server

[Ill Loom A Naughty]

As of the last two days im unable to connect any server dedicated.

It keeps loading before returning me to the main menu. What do I do?

[Ill Loom A Naughty]

Just to let you know, firewall was disabled in the process.

[...👑 JOST AMMAN 👑...]

Originally posted by Elbo:

Just to let you know, firewall was disabled in the process.

Have you enabled EAC?

[Ill Loom A Naughty]

I'm positive I've had, it's in the options menu, correct?

[zaphodikus]

EAC requires a restart
Which other multiplayer games are working for you? What kind of line are you on?

[Ill Loom A Naughty]

It's not EAC... I restart and restart and restart. I'm on ADSL+2 and I never had this issue with any other game. My ping will show up on some server 30-50.. But this game just doesn't recognize my connection to EVERY multiplayer server.

[zaphodikus]

This problem started 2 days ago, right? To you, it looks like the game menu is bugged I am sure.

Which mulitplayer games are you able to currently join right now? One gets that impression that the problem is not at all "joining" but rather staying connected, because you are able to browse servers, so I am going to suspect routing or packet loss is a problem, do you use dyndns? Have you rebooted router? Are there any other connectivity symptoms you are not telling us about, sicne it's looking like one needs to just have a look into the log files.

1. try to join a game, then exit empyrion.
2. open the logs folder C:\Program Files (x86)\Steam\steamapps\common\Empyrion - Galactic Survival\Logs
3. find the topmost flder, and the topmost file, normally you post this file to Eleon support, but you can probably read the file now, and if it still does not make sense, paste it in here and we might be able to divine the cause for you.

Best of luck
Z

[...👑 JOST AMMAN 👑...]

Originally posted by Elbo:

It's not EAC... I restart and restart and restart. I'm on ADSL+2 and I never had this issue with any other game. My ping will show up on some server 30-50.. But this game just doesn't recognize my connection to EVERY multiplayer server.

For the record... each game uses it's own copy of EAC.
I don't know much more, maybe it has something to do with port forwarding or something like that that you need to do inside the game configurations?

[piddlefoot]

Originally posted by zaphodikus:

This problem started 2 days ago, right? To you, it looks like the game menu is bugged I am sure.

Which mulitplayer games are you able to currently join right now? One gets that impression that the problem is not at all "joining" but rather staying connected, because you are able to browse servers, so I am going to suspect routing or packet loss is a problem, do you use dyndns? Have you rebooted router? Are there any other connectivity symptoms you are not telling us about, sicne it's looking like one needs to just have a look into the log files.

1. try to join a game, then exit empyrion.
2. open the logs folder C:\Program Files (x86)\Steam\steamapps\common\Empyrion - Galactic Survival\Logs
3. find the topmost flder, and the topmost file, normally you post this file to Eleon support, but you can probably read the file now, and if it still does not make sense, paste it in here and we might be able to divine the cause for you.

Best of luck
Z

That.

[Ill Loom A Naughty]

Originally posted by zaphodikus:

This problem started 2 days ago, right? To you, it looks like the game menu is bugged I am sure.

Which mulitplayer games are you able to currently join right now? One gets that impression that the problem is not at all "joining" but rather staying connected, because you are able to browse servers, so I am going to suspect routing or packet loss is a problem, do you use dyndns? Have you rebooted router? Are there any other connectivity symptoms you are not telling us about, sicne it's looking like one needs to just have a look into the log files.

1. try to join a game, then exit empyrion.
2. open the logs folder C:\Program Files (x86)\Steam\steamapps\common\Empyrion - Galactic Survival\Logs
3. find the topmost flder, and the topmost file, normally you post this file to Eleon support, but you can probably read the file now, and if it still does not make sense, paste it in here and we might be able to divine the cause for you.

Best of luck
Z

Sorry for the bump, but I've stop playing Empyrion shortly after this issue. As of reading more about the new update, I decided to give this game another crack.

The problem still persist, regardless of which server I join. For example, I joined the HWS server yesterday and were enjoying myself for an hour or two. Come back on it this morning and I can't connect to HWS OR any other server.

Have a look at this.

[Ill Loom A Naughty]

Initialize engine version: 2017.1.2f1 (cc85bf6a8a04)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: NVIDIA GeForce GTX 750 Ti (ID=0x1380)
Vendor: NVIDIA
VRAM: 2017 MB
Driver: 23.21.13.8813


OnLevelWasLoaded was found on vp_Timer
This message has been deprecated and will be removed in a later version of Unity.
Add a delegate to SceneManager.sceneLoaded instead to get notifications after scene loading has completed

(Filename: Line: 380)

<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

UnloadTime: 3.626840 ms
05-10:58:24.310 11_58 -LOG- *************************************************************************
05-10:58:24.325 11_58 -LOG- Empyrion - Galactic Survival
05-10:58:24.325 11_58 -LOG- Version: Alpha 7.6.1
05-10:58:24.328 11_58 -LOG- Build: 1466
05-10:58:24.329 11_58 -LOG- Platform: Win, 64 Bit
05-10:58:24.329 11_58 -LOG- OS: Windows 10 (10.0.0) 64bit
05-10:58:24.330 11_58 -LOG- DRAM: 15303
05-10:58:24.330 11_58 -LOG- CPU: AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G
05-10:58:24.330 11_58 -LOG- Freq: 3693
05-10:58:24.331 11_58 -LOG- Cores: 4
05-10:58:24.331 11_58 -LOG- Gfx: Direct3D 11.0 [level 11.0]
05-10:58:24.331 11_58 -LOG- VRAM: 2017
05-10:58:24.334 11_58 -LOG- SL: 5
05-10:58:24.334 11_58 -LOG- Force DX9: False
05-10:58:24.334 11_58 -LOG- Texture Arrays: False
05-10:58:24.334 11_58 -LOG- Instancing: True
05-10:58:24.341 11_58 -LOG- TimeZone: +01:00
05-10:58:24.351 11_58 -LOG- Build: Release (outputDisposed)
05-10:58:24.352 11_58 -LOG- *************************************************************************
Localization key 'Armor' is already present

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Localization key 'rswRepair' is already present

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Setting up 2 worker threads for Enlighten.
Thread -> id: 8ec -> priority: 1
Thread -> id: fa8 -> priority: 1
Unloading 4 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 6.231699 ms
05-10:58:26.994 11_58 -LOG- EAC: Initializing client...
05-10:58:26.999 11_58 -LOG- EAC: OnLoadCompleted: InitSuccess - EasyAntiCheat successfully initialized
05-10:58:27.457 11_58 -LOG- Args: Empyrion.exe -popupwindow -logFile Logs/1466/Client_180405-115753-65.log
Platform assembly: C:\Program Files (x86)\Steam\steamapps\common\Empyrion - Galactic Survival\Empyrion_Data\Managed\System.Xml.dll (this message is harmless)

Unloading 388 unused Assets to reduce memory usage. Loaded Objects now: 3641.
Total: 14.853103 ms (FindLiveObjects: 0.473283 ms CreateObjectMapping: 3.937648 ms MarkObjects: 9.596805 ms DeleteObjects: 0.842593 ms)

The referenced script on this Behaviour is missing!

(Filename: Line: 1516)

The referenced script on this Behaviour (Game Object '<null>') is missing!

(Filename: Line: 1759)

A script behaviour (probably TerrainEngine.TreesPreset?) has a different serialization layout when loading. (Read 48 bytes but expected 140064 bytes)
Did you #ifdef UNITY_EDITOR a section of your serialized properties in any of your scripts?

(Filename: Line: 1895)

05-10:58:31.070 11_58 -LOG- Local player 76561198017939665/'Elbo'
05-11:00:09.845 12_00 -LOG- Connecting to server HWS EU |PvPvE|Custom Universe|Story|Hard|Active|Mods...
6597:IOCR, ID_OPEN_CONNECTION_REQUEST
05-11:00:10.397 12_00 -LOG- Steam: GetAuthSessionTicket for player 76561198017939665: 20
05-11:00:10.542 12_00 -LOG- Connected to server [EAC.ConnReset]
05-11:00:10.656 12_00 -LOG- Window 'WaitingMessage' is already open
05-11:00:10.657 12_00 -LOG- Starting Client game. Local player 76561198017939665/'Elbo'
05-11:00:10.700 12_00 -LOG- EAC: Pushing 24 bytes from dedi to EAC
05-11:00:10.779 12_00 -LOG- EAC: Popped 24 bytes for dedi (seq 0)
05-11:00:10.942 12_00 -LOG- EAC: Pushing 24 bytes from dedi to EAC
05-11:00:10.954 12_00 -LOG- EAC: Popped 24 bytes for dedi (seq 1)
05-11:00:11.133 12_00 -LOG- EAC: Pushing 64 bytes from dedi to EAC
05-11:00:11.202 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 3)
05-11:00:11.203 12_00 -LOG- EAC: Popped 24 bytes for dedi (seq 4)
05-11:00:11.203 12_00 -LOG- EAC: Popped 3 messsages in a row
05-11:00:13.539 12_00 -LOG- Save game version Alpha 7.6.1, Build 1466
05-11:00:13.703 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 5)
05-11:00:13.704 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:16.208 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 7)
05-11:00:16.209 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:18.714 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 9)
05-11:00:18.714 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:21.218 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 11)
05-11:00:21.218 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:23.723 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 13)
05-11:00:23.723 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:26.227 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 15)
05-11:00:26.228 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:28.732 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 17)
05-11:00:28.732 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:31.238 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 19)
05-11:00:31.238 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:33.742 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 21)
05-11:00:33.742 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:36.246 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 23)
05-11:00:36.247 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:38.752 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 25)
05-11:00:38.752 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:41.263 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 27)
05-11:00:41.264 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:43.768 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 29)
05-11:00:43.769 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:46.277 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 31)
05-11:00:46.277 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:48.781 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 33)
05-11:00:48.782 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:51.285 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 35)
05-11:00:51.286 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:53.791 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 37)
05-11:00:53.791 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:56.296 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 39)
05-11:00:56.296 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:00:58.801 12_00 -LOG- EAC: Popped 252 bytes for dedi (seq 41)
05-11:00:58.801 12_00 -LOG- EAC: Popped 2 messsages in a row
05-11:01:01.306 12_01 -LOG- EAC: Popped 252 bytes for dedi (seq 43)
05-11:01:01.306 12_01 -LOG- EAC: Popped 2 messsages in a row
05-11:01:03.811 12_01 -LOG- EAC: Popped 252 bytes for dedi (seq 45)
05-11:01:03.812 12_01 -LOG- EAC: Popped 2 messsages in a row
05-11:01:06.321 12_01 -LOG- EAC: Popped 252 bytes for dedi (seq 47)
05-11:01:06.321 12_01 -LOG- EAC: Popped 2 messsages in a row
05-11:01:08.824 12_01 -LOG- EAC: Popped 252 bytes for dedi (seq 49)
05-11:01:08.825 12_01 -LOG- EAC: Popped 2 messsages in a row
05-11:01:11.325 12_01 -LOG- EAC: Popped 252 bytes for dedi (seq 51)
05-11:01:11.326 12_01 -LOG- EAC: Popped 2 messsages in a row
05-11:01:13.830 12_01 -LOG- EAC: Popped 252 bytes for dedi (seq 53)
05-11:01:13.831 12_01 -LOG- EAC: Popped 2 messsages in a row
05-11:01:16.337 12_01 -LOG- EAC: Popped 252 bytes for dedi (seq 55)
05-11:01:16.337 12_01 -LOG- EAC: Popped 2 messsages in a row
05-11:01:18.842 12_01 -LOG- EAC: Popped 252 bytes for dedi (seq 57)
05-11:01:18.842 12_01 -LOG- EAC: Popped 2 messsages in a row
05-11:01:21.354 12_01 -LOG- EAC: Popped 252 bytes for dedi (seq 59)
05-11:01:21.354 12_01 -LOG- EAC: Popped 2 messsages in a row
05-11:01:23.860 12_01 -LOG- EAC: Popped 252 bytes for dedi (seq 61)
05-11:01:23.861 12_01 -LOG- EAC: Popped 2 messsages in a row
The server has disconnected from the client. Most likely the server has shut down.

(Filename: Line: 778)

05-11:01:24.073 12_01 -LOG- Got disconnected from server: LostConnection
05-11:01:24.074 12_01 -LOG- Steam: CancelAuthTicket 20, disconnect reason: LostConnection
05-11:01:24.078 12_01 -LOG- Disconnected from server [ConnRes]
05-11:01:24.183 12_01 -LOG- Got disconnected from server: Disconnected
05-11:01:24.189 12_01 -LOG- Playfield saving and cleaning up
05-11:01:24.257 12_01 -LOG- Playfield saving and cleaning up done
Unloading 5 Unused Serialized files (Serialized files now loaded: 2)

Unloading 19278 unused Assets to reduce memory usage. Loaded Objects now: 200539.
Total: 1093.128079 ms (FindLiveObjects: 66.981615 ms CreateObjectMapping: 79.087902 ms MarkObjects: 792.964856 ms DeleteObjects: 154.092318 ms)

05-11:01:32.973 12_01 -LOG- OnApplicationQuit

[RexXxuS]

Hello Elbo,

this looks like an EAC problem which is hard to track. You are the second player reporting it regarding HWS.
While nothing changed on our site and a lot of others can connect fine it seems either your setup or EAC changed something.

My observation for example is that if I want to play Fortnite recently, I have to close Empyrion because they integrated EAC in such a way that it is in conflict with other EAC games.

Maybe this helps or some reinstallation on your end.

Greetings
RexXxuS

[Ill Loom A Naughty]

Originally posted by Dawg:

Have you tried to verify your files through Steam or reinstall the game? Have you tried to go into the install folder and start EAC manually?

Also a work around I have used that shows it is a Steam issue. Go into the install folder with Steam running and start the game with the EXE application. See if the game runs better that way. Seems there are some issues with Steam this week and it could be an issue. This is a method I discovered of starting the game when servers are not able to keep up with updates. Bypasses Steams need to update the game before you can play. I have also used this method to play the game when it seems I can not get in. I have not played this in a long time and I have had similar issues to yours. Starting from the install folder did help. That also indicates it is Steam is the issue not the game. This means there may not be much these devs can do.

Hope this works for you or leads to something that does. Question no one has asked yet. Does Single player work for you? Have you done a speed test on your net recently?

Eyyy first time launching EAC manually and it works! Thank you! I'll let you know if the problem still persist. To answer your question, single player works like a charm and my speed test is showing nothing out of the ordinary.

[Ill Loom A Naughty]

Actually scratch that. Just went to join a server again and same issue (even when going through EAC launcher)... I really don't understand why it's playing like this.

[...👑 JOST AMMAN 👑...]

Originally posted by Elbo:

Actually scratch that. Just went to join a server again and same issue (even when going through EAC launcher)... I really don't understand why it's playing like this.

It's weird that it worked again ONCE and then the issues presented itself again afterwards...

This smells like something your system/steam resets each time you play, or maybe something dependent on your ability to connect to the EAC server when you launch the game? :-|

One thing you could try is to completely reinstall EAC for the game in the EGS EAC sub-folder. The correct procedure is described here:
https://support.easyanticheat.net/kb/installer/setup/?lr=en-us
(select Empyrion Galactic Survival from the list)

[Ill Loom A Naughty]

Followed that and it won't allow me to open up the EAC setup file.. Think a reinstall is in order.