How to get ships back that bugged away?

[Dave Reed]

Relativly often we have ships bugging away on our server. Most of the time they are seen on map to be in the green border, more rarely they are just that far away on the planet that it is absolutely impossible to get there.
In the moment we have a ship on planet at coords 5720.1, -1644.0, -11346.6
- just unreachable even with teleport since you'Re instantly teleported back to playfield.

How are we supposed to get such ships back on the playfield? Tried the setposition-command, but it seems to be not working. Any other suggestions?

I mean it can't be the solution to destroy those ships and build them new every time...

[Gordholm]

Hi there what server are you playing on ? may contact server admin so he either try to rescue that ship or spawn you a copy of it.

[Xango2000]

Setposition works
Setposition ID x,y,z
No spaces between the coordinates

For more helpful info on console commands
http://steamcommunity.com/sharedfiles/filedetails/?id=834727393

[Dave Reed]

I am the server admin. The setposition commad is executed, it tells me "Set new position of 'xxx' to (x,y,z)" but the ship stays on position and is moved nowhere

[Gordholm]

i just have seen this once yet happen and was not able to reproduce this (but also not to rescue the vessel expect spawning a new copy) from reading your initial post i asume this happens alot on your server ?
Your may even able to reproduce it ? IF so please let us know with step by step instructions. That would be the biggest help to get it fixed so it doesn't happen again in a future build

ty

[Dave Reed]

Originally posted by Gordholm:

try to rescue that ship or spawn you a copy of it.

that is exactly what I try to do, but there is no way to spawn a copy of the ship with all the goods in it. Player was farming for about 3 hours on several planets, don't know if his blueprint is actual state - either way he is pissed of because it's not the first time a ship of him is lost that way.

[Gordholm]

yay you may find the ship in the files to respawn or ask him for the bp, and give him some ressources with itemmenu command then, while thats what admins often do if there is something lost caused by such bugs. may ask the involved player for his specs as well (gpu cpu ram ghz, internet connection) and check if he is a high ping player.

[Dave Reed]

It happens from time to time, but we are not able to reproduce it. Most of the time it happens to SV standing in base on akua with engines on, after server restart they are in the green border and it's just not possible to get them out.
In this case the ship was in orbit while the server restarted. After the restart the ship was back on planet marked 13.17km away from the player.

[Gordholm]

humm so it doesn't happens when the green border gets crossed, this sounds like a sync problem to me,
May i ask the specs of your server cpu ram ghz bandwhith of internetconnection (up and down) as well then ? maybe also if you know if those player wich it happens to get high pings (above 300)

[Xango2000]

The area near the ship you are trying to setposition must be active (have a player nearby).

The other solution
Step 1: place a starter block for the entity type you are trying to copy
Step 2: get the id of this new starter block and the id of the entity you are copying
Step 3: shut down server
Step 4: copy the contents from the original entity's shared folder (.areas files) and paste them into the starter block's shared folder
Step 5: start server back up

Shared folder should be located in
Empyrion/save/game/gamename/shared

The folders you are looking for will start with
SV_Player_
If the entity you are trying to copy is an SV.

[Dave Reed]

Originally posted by Gordholm:

humm so it doesn't happens when the green border gets crossed, this sounds like a sync problem to me,
May i ask the specs of your server cpu ram ghz bandwhith of internetconnection (up and down) as well then ? maybe also if you know if those player wich it happens to get high pings (above 300)

The server is hosted by PGS, specs are only known as far as they are in the logs:
--------------------------------------------------------------------------------------------------------------
04-12:28:02.548 12_28 -LOG- Dedicated Server Empyrion - Galactic Survival
04-12:28:02.548 12_28 -LOG- Version: Alpha 5.5.1
04-12:28:02.549 12_28 -LOG- Build: 0884
04-12:28:02.549 12_28 -LOG- Platform: Win, 64 Bit
04-12:28:02.549 12_28 -LOG- OS: Windows 7 Service Pack 1 (6.1.7601) 64bit
04-12:28:02.550 12_28 -LOG- DRAM: 65406
04-12:28:02.550 12_28 -LOG- CPU: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
04-12:28:02.550 12_28 -LOG- Freq: 3292
04-12:28:02.550 12_28 -LOG- Cores: 12
04-12:28:02.550 12_28 -LOG- Gfx: NULL 1.0 [1.0]
04-12:28:02.550 12_28 -LOG- VRAM: 128
04-12:28:02.551 12_28 -LOG- SL: 3
04-12:28:02.551 12_28 -LOG- Force DX9: False
------------------------------------------------------------------------------------------------------------
The player is not known for high pings, and he is not the only one loosing ships - but he is the most active player on our server, up to 12-14 hours a day...


@Xango2000:
I will give this solution a try, thank you.

[Gordholm]

ty dave looks good so far (no toaster) ;) but makes it hard to find the cause im afraid.

gl and ty for your efforts !

[Gordholm]

I just have one idea to may avoid future issues. if this player wich it happens alot is online so much he may never log out in this 10-14 hours. This may causes the sync issues, but thats just a theorie of mind now :) may tell him to relog from time to time (complete close of the client) every 1-2 hours.
I will try myself testing this issue and may get a reproducational use case for the devs.

[Dave Reed]

Originally posted by Xango2000:

The area near the ship you are trying to setposition must be active (have a player nearby).

The other solution
Step 1: place a starter block for the entity type you are trying to copy
Step 2: get the id of this new starter block and the id of the entity you are copying
Step 3: shut down server
Step 4: copy the contents from the original entity's shared folder (.areas files) and paste them into the starter block's shared folder
Step 5: start server back up

Shared folder should be located in
Empyrion/save/game/gamename/shared

The folders you are looking for will start with
SV_Player_
If the entity you are trying to copy is an SV.

It worked out perfectly, many thanks!!!

[Gordholm]

Originally posted by Dave Reed:

Originally posted by Xango2000:

The area near the ship you are trying to setposition must be active (have a player nearby).

The other solution
Step 1: place a starter block for the entity type you are trying to copy
Step 2: get the id of this new starter block and the id of the entity you are copying
Step 3: shut down server
Step 4: copy the contents from the original entity's shared folder (.areas files) and paste them into the starter block's shared folder
Step 5: start server back up

Shared folder should be located in
Empyrion/save/game/gamename/shared

The folders you are looking for will start with
SV_Player_
If the entity you are trying to copy is an SV.

It worked out perfectly, many thanks!!!

nice !

[grrantu]

I have had this happen on the server I was playing on twice. Both times I passed throw the green barrier, then landed. After a couple of seconds the ship would disappear. When I checked the map I could see it in the green wall. I just walked to where the ship was in the green wall. When I got close it zipped away to the spot it should have been.