DBD agent ignoring customer tickets!!!!

[ManyCoins]

I did send a few tickets and they don't bother to send back any answer just to those kinda messages what they can shup you mouth saying is fixed but all new updates are over 30 GB space and why should we update if we don't want?
Just to force us to update waithing 3h or more to download new update what doesn't give nothing special?
So why we are forced to update????
Just to spend another 30 GB space???
Answer to this dear agent!

[Keyrala]

The main reason of this patch was that apparently they found a way to buy skins for free with some bug.
So they needed to patch it asap, the other things they said they fixed they're just a smoke screen to avoid people making fun of them.

[ManyCoins]

lol and takes 30 gb ?

[candor]

Originally posted by ST:

lol and takes 30 gb ?

It's not actually adding another 30gb, it's just updating the pak files. This is nothing new if you're familiar with the engine and if you're on an SSD, it'll take no time at all. (took me 10mins)

[⎛⎝⎛-||-⎞ ⎠⎞]

It only adds a few hundred megabytes and have no idea why the Patch/verification is so slow for many. Literally timed it just now and it took 5 minutes start to finish. I suspect a lot of it might be slow internet download speeds coupled with installation on slow HDD's.

If you can, always install games like this to an SSD, preferably a fast one.

[Mandy]

Tickets sent to our Support are not ignored, however it might take some time to get an answer due to the sheer volume of tickets that we receive - spamming tickets also won't get your question answered sooner.

Booner explained in this threat the procedure with regards to updating.