Snapmap Server Issue

[Srimp Special]

Trying to get my Snapmap achievements, noticed that one of the advanced tutorials will not open at all. Says "Unable to connect to Doom Servers", I tried to use it once a day for a few days now, still not working. Also it won't allow me to publish a Snapmap saying "servers unavailable". Anyone know of any fixes for these issues?

Thank you!

[space]

steam servers are kinda screwy atm

[tirotorto_br]

The same message appears when trying to play the latest snapmaps.

[Diabeetus]

Same problem. Can't publish or play maps. Also advanced tutorial regarding duplication isn't working.

[tirotorto_br]

Originally posted by tirotorto_br:

The same message appears when trying to play the latest snapmaps.

Complementing the post, I'm playing Doom 2016 snapmaps, single player version and sorted by ratings. The best rated maps run fine, but the less rated ones show this message "there was an error trying to connect to doom online services".

[tirotorto_br]

On twitter, one can complain about the problem in detail by quoting @BethesdaSupport. I will do this.

[tirotorto_br]

I also complained to Bethesda support (http://help.bethesda.net/). Requires creating login/password if not done before.

[Diabeetus]

Has this issue been resolved for anyone?
I want to confirm that this problem is global. The last newest map is dated March 2nd for me. Is this true for all of you guys? If so, that means noone can publish maps since then.

[Hogan Haggar]

Originally posted by Diabeetus:

Has this issue been resolved for anyone?
I want to confirm that this problem is global. The last newest map is dated March 2nd for me. Is this true for all of you guys? If so, that means noone can publish maps since then.

in Turkey same issue here checked 10 mins ago

[Fazio]

same here... can't play any maps or publish one. :(

[Kituggya (az igazi)]

Hi all, I wrote to bethesda support. I got the answer that I have a problem. I understandably described that the snapmap server problem affects everyone .. they didn't catch on.. Write to them to see if they understand what the problem is.

[Kituggya (az igazi)]

I asked a clear question about these servers down .. I didn't get a normal answer .. Just to send dxDiag I don't know how it helps to solve snapmap server problems..

[Shadow13]

reached out to support on twitter yesterday and sent in a ticket today
Edit: got a response to my ticket requesting dxDiag and msinfo32

[Kituggya (az igazi)]

what answer did you get?

[Shadow13]

another support agent responded thanking me for my repsonse and linked me to a generic troubleshooting doc while they go over the results from mxdiag and msinfo32
https://help.bethesda.net/#en/answer/33080

[Kituggya (az igazi)]

Did any of the solutions work?