Can I Run This Game on an AMD Radeon R7 M265 graphics card?

[Corvus]

My computer meets (edit: some of the) recommended specs except my graphics card. When I compare my graphics card even to the minimum AMD one, it's not as good.

I am running Windows 10 64bit, i7-5500U, 8GB RAM, AMD Radeon R7 M265 graphics

Those of you who are more familiar with the game and graphics stuff, is this a case where I can turn the graphics down low and still enjoy the game?

Deus Ex Mankind Divided is probably the only more recent game I have tried playing where I had to turn everything off and the resolution down all the way for it to work at all. Most stuff works ok.

EDIT: tl;dr version is a few things suggested here worked to make the demo playable, I bought the game, installed it, entered the exact same settings as the demo, and the FPS dropped 50%. Vulkan crashed in Demo but then worked in actual game, brought FPS back up. Now playable.

[Samael]

Ursprünglich geschrieben von Corvus:

Dang, even after uninstalling and reinstalling it's still crashing. Guess I'm screwed. For now at least.

Please give us your full system specs by going to Steam -> Click on help up there -> System information -> Cut and paste it here. I want to see some files version.

Tell us how big is the game for you. Library -> right click on DOOM -> properties -> local file -> Size at the top.

[wakeme]

Ursprünglich geschrieben von Corvus:

Well, I downloaded the Demo (thanks, wakeme) and tried just lowering the general video settings and giving it a shot. A lot of lag. So, I then when into Vulkan and changed the settings per directexperience's video posted above aaaaaaaaand it crashed on restart. Now it won't open at all without crashing.

I'm gonna try reinstalling and figuring it out but things are not looking good. -_-

Vulkan talk , please read ,

Everytime AMD installs a new Driver , it also installs a new version of Vulkan .
Look in your Control Panel un-installation window .
scroll to bottom to see Vulkans . i am guessing you have Many Vulkans
installed , just like i once had .

Right click on each of them and un-install Every one of them .
now you have No Vulkan .

Next go to the people who made Vulkan and get the lasted version
( 1054.0 )
( the SDK installs the SDK and the run-time )

i have been using Vulkan 1051,0 and it works too .


https://www.khronos.org
https://vulkan.lunarg.com/sdk/home


the sdk link goes straight to the Down Load page .

i only have one vulkan installed here ,...1051.0

GIve Vulkan another try .
i use "Medium" Virtual Texture Cache Size , in DOOM
Advanced settings .

[wakeme]

P.S.
and you are certain thet DOOM did NOT try and use the on chip Intel HD ?

[Corvus]

Ursprünglich geschrieben von Samael:

Ursprünglich geschrieben von Corvus:

Dang, even after uninstalling and reinstalling it's still crashing. Guess I'm screwed. For now at least.

Please give us your full system specs by going to Steam -> Click on help up there -> System information -> Cut and paste it here. I want to see some files version.

Tell us how big is the game for you. Library -> right click on DOOM -> properties -> local file -> Size at the top.

Computer Information:
Manufacturer: LENOVO
Model: 20DF0040US
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
CPU Family: 0x6
CPU Model: 0x3d
CPU Stepping: 0x4
CPU Type: 0x0
Speed: 2394 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: AMD Radeon R7 M265 Series
DirectX Driver Name: aticfx32.dll
Driver Version: 21.19.146.32768
DirectX Driver Version: 21.19.128.2
Driver Date: 11 8 2016
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon R7 M265 Series
VendorID: 0x1002
DeviceID: 0x6604
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: -2048 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Conexant SmartAudio H

Memory:
RAM: 8109 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 475662 Mb
Largest Free Hard Disk Block: 271017 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected


Doom file size is 7873 but I only have the Demo. I didn't buy it because I didn't know if I could run it.

[Samael]

Let's start with the obvious :)

Driver Date: 11 8 2016

Please download the latest drivers. Link below directly to the one you need.
http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064

Deinstall your current drivers with Windows ADD/REMOVE and reboot. Install latest drivers. Reboot. Try again. Cut and paste Steam system information again so i can see they were updated.

[wakeme]

look in the AMD Redian Control Panel "System" button ,
and tell us what the Memory Bandwith specification is .

the 7850k Soc APU R7 here , is rated at 29.9 Gig Byte of memory bandwidth .
what does the M265 have ?

run DOOM at 1280 x 720p .

[Corvus]

Ursprünglich geschrieben von wakeme:

Vulkan talk , please read ,

Everytime AMD installs a new Driver , it also installs a new version of Vulkan .
Look in your Control Panel un-installation window .
scroll to bottom to see Vulkans . i am guessing you have Many Vulkans
installed , just like i once had .

Right click on each of them and un-install Every one of them .
now you have No Vulkan .

Next go to the people who made Vulkan and get the lasted version
( 1054.0 )
( the SDK installs the SDK and the run-time )

i have been using Vulkan 1051,0 and it works too .


https://www.khronos.org
https://vulkan.lunarg.com/sdk/home


the sdk link goes straight to the Down Load page .

i only have one vulkan installed here ,...1051.0

GIve Vulkan another try .
i use "Medium" Virtual Texture Cache Size , in DOOM
Advanced settings .

Ok I only had one Vulkan but it was 1.0.39.1 so I uninstalled that and then downloaded and installed the most recent one. Unfortunately this did not fix the problem and the game still crashed when I tried to open it.

Ursprünglich geschrieben von wakeme:

P.S.
and you are certain thet DOOM did NOT try and use the on chip Intel HD ?

That has happened to me before when windows update corrupted a driver for my graphics card but it shouldn't be happening now, I updated it yesterday. I will check once I can open the game again.

[Samael]

Ursprünglich geschrieben von wakeme:

look in the AMD Redian Control Panel "System" button ,
and tell us what the Memory Bandwith specification is .

the 7850k Soc APU R7 here , is rated at 29.9 Gig Byte of memory bandwidth .
what does the M265 have ?

R7 M265 2GB has a Memory bandwith of 32 GB/sec.

[Corvus]

Ursprünglich geschrieben von Samael:

Let's start with the obvious :)

Driver Date: 11 8 2016

Please download the latest drivers. Link below directly to the one you need.
http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064

Deinstall your current drivers with Windows ADD/REMOVE and reboot. Install latest drivers. Reboot. Try again. Cut and paste Steam system information again so i can see they were updated.

Does device manager not update drivers properly? I am 100% positive I updated my graphics card driver through there multiple times this year.

[wakeme]

Ursprünglich geschrieben von Samael:

Ursprünglich geschrieben von wakeme:

look in the AMD Redian Control Panel "System" button ,
and tell us what the Memory Bandwith specification is .

the 7850k Soc APU R7 here , is rated at 29.9 Gig Byte of memory bandwidth .
what does the M265 have ?

R7 M265 2GB has a Memory bandwith of 32 GB/sec.

Wholy it ! that is more then the 7850k APU is rated !
you should easily be able to run DOOM at 720p
with OpenGL or Vulkan .

[wakeme]

use the Radian control panel with the Update button
( Lower Left corner ) it goes straight to AMD .
Do NOT use Device Manager !

[Corvus]

Sheiss, ok updating now.

EDIT: Actually, I have definitely updated through there this year as well. I remember now that I am looking at it. Frustrating.

[Samael]

Ursprünglich geschrieben von Corvus:

Ursprünglich geschrieben von Samael:

Let's start with the obvious :)

Driver Date: 11 8 2016

Please download the latest drivers. Link below directly to the one you need.
http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064

Deinstall your current drivers with Windows ADD/REMOVE and reboot. Install latest drivers. Reboot. Try again. Cut and paste Steam system information again so i can see they were updated.

Does device manager not update drivers properly? I am 100% positive I updated my graphics card driver through there multiple times this year.

Do not use device manager to update your drivers. Only if you need to update 1 driver from a pack without an install. Like onboard audio or network drivers.

These days all the drivers come with an install and more than just 1 driver inside. Drivers now have programs and a lot of different drivers. PhysX, HD audio drivers, etc.


The proper procedure is.

1. Go to ADD/REMOVE programs.
2. Desinstall AMD display drivers.
3. Reboot.
4. Install latest drivers.
5. Reboot.

[Corvus]

Ursprünglich geschrieben von Samael:

Ursprünglich geschrieben von Corvus:

Does device manager not update drivers properly? I am 100% positive I updated my graphics card driver through there multiple times this year.

Do not use device manager to update your drivers. Only if you need to update 1 driver from a pack without an install. Like onboard audio or network drivers.

These days all the drivers come with an install.

The proper procedure is.

1. Go to ADD/REMOVE programs.
2. Desinstall AMD display drivers.
3. Reboot.
4. Install latest drivers.
5. Reboot.

Thank you for walking me through this and holding my ignorant hand. I appreciate it, y'all. Be right back.

[Samael]

Ursprünglich geschrieben von Corvus:

Ursprünglich geschrieben von Samael:

Do not use device manager to update your drivers. Only if you need to update 1 driver from a pack without an install. Like onboard audio or network drivers.

These days all the drivers come with an install.

The proper procedure is.

1. Go to ADD/REMOVE programs.
2. Desinstall AMD display drivers.
3. Reboot.
4. Install latest drivers.
5. Reboot.

Thank you for walking me through this and holding my ignorant hand. I appreciate it, y'all. Be right back.

Np. Let's hope it was just a drivers problem.