Game freezes on XFX Radeon RX470 8GB

[Lebastian5]

Recently upgrade my GPU, and decided to test out some games. I opened the game, it oges to the menu, wait for the level to load, and then it freezes at 75%. Ctrl+Alt+Del or Alt+F4 won't work.
Don't know what to do. Anyone can help?

CPU: Intel Core i5 6400 2.7 GHz
GPU: XFX Radeon RX 470 8GB
Memory: 8GB DDR3 (Slot 1 is SK Hynix, Slot 2 is Kingston)
Motherboard: Acer Aspire TC-710
OS: Windows 10 Pro x64bit

[Intel]

Does this happens on other games too? I bought a new graphics card too, its the sapphire RX 470 8GB Nitro+ Edition and it happened on every game on me too.

I had to change the core glock of the card so it doesnt crash anymore. (MSI Afterburner, I've it 1 week on my computer, still no crash/freeze since then)

[Lebastian5]

Originally posted by mason_420:

Does this happens on other games too? I bought a new graphics card too, its the sapphire RX 470 8GB Nitro+ Edition and it happened on every game on me too.

I had to change the core glock of the card so it doesnt crash anymore. (MSI Afterburner, I've it 1 week on my computer, still no crash/freeze since then)

It doesn't happen to Wolfenstein The Old Blood or Sonic Generations. Haven't tried out Wolfenstein 2. Though, RE2 did freeze and BSOD my PC twice. Unlike Rise of the Tomb Raider, where it worked, until it froze mid-level.

[Intel]

Originally posted by Lebastian:

Originally posted by mason_420:

Does this happens on other games too? I bought a new graphics card too, its the sapphire RX 470 8GB Nitro+ Edition and it happened on every game on me too.

I had to change the core glock of the card so it doesnt crash anymore. (MSI Afterburner, I've it 1 week on my computer, still no crash/freeze since then)

It doesn't happen to Wolfenstein The Old Blood or Sonic Generations. Haven't tried out Wolfenstein 2. Though, RE2 did freeze and BSOD my PC twice. Unlike Rise of the Tomb Raider, where it worked, until it froze mid-level.

I had this issues too (for me it was blackscreen + buzzing sound)

I only could hard reset my pc.

I searched for days and someone said that he did what the guy in the video did and it works for me for now.

https://www.youtube.com/watch?v=XGK5Nfp3kxg


I have -56mV on the core clock.
Dont know if this is any help at all but you can atleast try this.

[Lebastian5]

Originally posted by mason_420:

Originally posted by Lebastian:

It doesn't happen to Wolfenstein The Old Blood or Sonic Generations. Haven't tried out Wolfenstein 2. Though, RE2 did freeze and BSOD my PC twice. Unlike Rise of the Tomb Raider, where it worked, until it froze mid-level.

I had this issues too (for me it was blackscreen + buzzing sound)

I only could hard reset my pc.

I searched for days and someone said that he did what the guy in the video did and it works for me for now.

https://www.youtube.com/watch?v=XGK5Nfp3kxg


I have -56mV on the core clock.
Dont know if this is any help at all but you can atleast try this.

i'll have to try it out. I'll reply again if it works or not

[Lebastian5]

Originally posted by mason_420:

Originally posted by Lebastian:

It doesn't happen to Wolfenstein The Old Blood or Sonic Generations. Haven't tried out Wolfenstein 2. Though, RE2 did freeze and BSOD my PC twice. Unlike Rise of the Tomb Raider, where it worked, until it froze mid-level.

I had this issues too (for me it was blackscreen + buzzing sound)

I only could hard reset my pc.

I searched for days and someone said that he did what the guy in the video did and it works for me for now.

https://www.youtube.com/watch?v=XGK5Nfp3kxg


I have -56mV on the core clock.
Dont know if this is any help at all but you can atleast try this.

Doesn't work, unfortunately. Or I don't know how to use Afterburner.

[Dog]

I have noticed all kinds of problems, performance drops and game freezes on games that I have played many times before ever since Radeon released this new 2020 drivers package. I am convinced they screwed something up in it.

[Intel]

Originally posted by Zod the Defiler:

I have noticed all kinds of problems, performance drops and game freezes on games that I have played many times before ever since Radeon released this new 2020 drivers package. I am convinced they screwed something up in it.

I use Adrenalin 19.20 software, its an older one from 2016 or something.
I did both things dont know which fixed what or if it's just me

[DefectiveByDesign]

Turn OFF Enhanced Sync. It conflicts with Doom's built-in vsync. Vega 56 driver 2021 has load freezes using ES, so don't use it. The newer 20 drivers mostly have sporadic black screen issues, not game stability problems.

19.9 series = BSOD. 19.20 doesn't exist, unless you mean 19.2.0, which means 2019/mo/#. 19.10.2 is generally recommended on forums, but IMO 19.8.2 was better and predated the BSOD issues. 19.7.5 is somewhat recommended for 5700 users, or stability in general, but I'd stick to 19.8.2/10.2/ or 20.2.1.

2021 seems to be best compromise for stability/performance, but still has random black screen bug, which you can *win-ctrl-shft-b* fix.

DDU supposedly helps some people. Disabling HDCP might help as well for monitor issues. The 20 drivers definitely have issues, but it's not 100% driver related. At least 50% of AMD users have no issues, so it could be system / OS / monitor conflicts.

[Intel]

Originally posted by DefectiveByDesign:

Turn OFF Enhanced Sync. It conflicts with Doom's built-in vsync. Vega 56 driver 2021 has load freezes using ES, so don't use it. The newer 20 drivers mostly have sporadic black screen issues, not game stability problems.

19.9 series = BSOD. 19.20 doesn't exist, unless you mean 19.2.0, which means 2019/mo/#. 19.10.2 is generally recommended on forums, but IMO 19.8.2 was better and predated the BSOD issues. 19.7.5 is somewhat recommended for 5700 users, or stability in general, but I'd stick to 19.8.2/10.2/ or 20.2.1.

Radeon Softwareversion - 19.20
Radeon Software Edition - Adrenalin
Grafik-Chipsatz - Radeon (TM) RX 470 Graphics
Speichergröße - 8192 MB
Speichertyp - GDDR5
Kerntaktung - 1260 MHz
Windows-Version - Windows 10 (64 bit)
Systemspeicher - 16 GB
CPU-Typ - Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz

This is what AMD Radeon Settings is displaying me.

I dont know anything about AMD

EDIT: Version 2019.0816.1152.21357

[DefectiveByDesign]

You must have some unofficial driver then. There is no 19.20, and I don't know what it is.

19 is the year, 20 is the month. There is no 20 month. I only know of 19.2.1, unless using the Pro driver or linux.

You need to download and install a proper driver. When you install it, check the box for a clean install / factory reset. 20-2-1 is pretty easy to find this option, under additional . DDU is another alternative, but more steps involved.

You can try:
(older, forum reported working for 5700)
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-7-5
(older driver I had decent results with)
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-8-2
**Enabling Enhanced Sync may cause game, application or system crashes**
or
(forum recommended)
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-10-2
(newest)
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-2-1
(enhanced sync still causes doom crash, but not reported as known issue)

Enhanced Sync should be under global graphics setting, and it must be disabled.

[Intel]

Originally posted by DefectiveByDesign:

You must have some unofficial driver then. There is no 19.20, and I don't know what it is.

19 is the year, 20 is the month. There is no 20 month. I only know of 19.2.1, unless using the Pro driver or linux.

You need to download and install a proper driver. When you install it, check the box for a clean install / factory reset. 20-2-1 is pretty easy to find this option, under additional . DDU is another alternative, but more steps involved.

I downloaded this from the official AMD Website and it's working for me so I won't update or do anything as long as its working

EDIT: Yeah so I searched in google and someone said 16.12.2, it's old but I give it a try. The newer ones only give me troubles.

[Lebastian5]

Originally posted by DefectiveByDesign:

You must have some unofficial driver then. There is no 19.20, and I don't know what it is.

19 is the year, 20 is the month. There is no 20 month. I only know of 19.2.1, unless using the Pro driver or linux.

You need to download and install a proper driver. When you install it, check the box for a clean install / factory reset. 20-2-1 is pretty easy to find this option, under additional . DDU is another alternative, but more steps involved.

You can try:
(older, forum reported working for 5700)
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-7-5
(older driver I had decent results with)
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-8-2
**Enabling Enhanced Sync may cause game, application or system crashes**
or
(forum recommended)
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-10-2
(newest)
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-2-1
(enhanced sync still causes doom crash, but not reported as known issue)

Enhanced Sync should be under global graphics setting, and it must be disabled.

I installed the 19.8.2 version of this. Even after turning off enhanced sync, it still won't work.Not it gets stuck at 99% at the loading screen before entering the main menu.Not the loading title storage, the the one with a loading read circle.

[Lebastian5]

Originally posted by Lebastian:

Originally posted by DefectiveByDesign:

You must have some unofficial driver then. There is no 19.20, and I don't know what it is.

19 is the year, 20 is the month. There is no 20 month. I only know of 19.2.1, unless using the Pro driver or linux.

You need to download and install a proper driver. When you install it, check the box for a clean install / factory reset. 20-2-1 is pretty easy to find this option, under additional . DDU is another alternative, but more steps involved.

You can try:
(older, forum reported working for 5700)
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-7-5
(older driver I had decent results with)
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-8-2
**Enabling Enhanced Sync may cause game, application or system crashes**
or
(forum recommended)
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-10-2
(newest)
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-2-1
(enhanced sync still causes doom crash, but not reported as known issue)

Enhanced Sync should be under global graphics setting, and it must be disabled.

I installed the 19.8.2 version of this. Even after turning off enhanced sync, it still won't work.Not it gets stuck at 99% at the loading screen before entering the main menu.Not the loading title storage, the the one with a loading read circle.

I'm starting to think that my CPU or RAM might be faulty.

[DefectiveByDesign]

maybe, this game is really finicky. Who knows what is really setting it off, could be that redist, but you should look into verifying the game files in steam first.

I got it working in 20.2.1, with enhanced sync off, same loading issue.

You might want to DDU before installing a driver. AMD drivers have a history of not cleanly installing updates, and DDU helps clean leftover settings that break things. This is a known problem, even by AMD officials, and they are apparently working on making it better in future updates.

My concern with these leftover settings is wrong DLL versions and broken Shader caches. If you have some hidden driver file that isn't compatible with the current driver or game version, it's not going to work.

I will also say that using drivers that are not time matched with your OS/Game version is extremely risky. Microsoft keeps changing how the OS / Driver model functions with each major update, and not using a matching driver is asking for problems, and I have personal experience with that. AMD had at least one driver that had compatibility issues with an update, and I can't remember which one it was. Doom 2016 is also using newer code than it's original launch. I would HIGHLY recommend not using 2016 drivers, but at least 16.12 is close to 2017. There can be OS issues using something that old, and you are lucky.

Sound card drivers were affected even worse, especially with their low update rate, and Microsoft is known for completely breaking the drivers of several sound cards.

Even if you don't like updating, bare minimum install one updated driver every year to match the OS updates. This means looking up what version of windows you have, when it was updated, and pick a driver after that update. I'm on 1909, which says it was updated 6-26, so I only use drivers newer than that. I'm not sure if that was the actual release date though, since I defer updates.

[Ghost of Kyiv]

Originally posted by DefectiveByDesign:

You must have some unofficial driver then. There is no 19.20, and I don't know what it is.

19 is the year, 20 is the month. There is no 20 month. I only know of 19.2.1, unless using the Pro driver or linux.

I think you're getting the Radeon Software/Settings version number (19.2.1) confused with the actual driver version (19.20).

For example, the current Radeon Software version is 20.2.1 (which, like you said, means 1st driver of February 2020), but the actual driver version (under the "More Details" tab) is Driver Version 19.50.19.01-200130a, which means that is build 19.01 of driver branch 19.50, packaged on 1/30/2020. 19 in 19.50 refers to the year of the last major release, and 50 refers to how far into the update cycle the driver is (19.50 came out in early December). The next major driver should be version 20.00 or 20.20, according to AMD's past release patterns.

TL;DR 19.20 is not year.month, but instead year.branch#, and comprises multiple driver releases, like how the current is 19.50.