Black Screen Error with Latest Patch (March 2018)

[jasonBethesda]

Hey all,

We've seen some reports that players are experiencing a black screen issue when trying to load DOOM with the latest patch. We believe this is a driver issue and we will be working to resolve ASAP. In the meantime, below is a potential workaround that should get you back into the game.

First, please ensure you have the latest drivers for your GPU. If that alone does not solve the problem, then:

1) From Steam Library, right click on DOOM and select 'Properties'
2) Click 'Set Launch Options'
3) Add the following text to the launch options "+renderAPI 1" (DON'T use quotes)
4) Click 'OK'
5) Click 'Close' to close the DOOM properties window in steam
6) Launch DOOM

Several players also have reported that updating the following file has helped (thanks Ransom!)

Microsoft Visual C++ 2015 Redistributable Update 3 RC:
https://www.microsoft.com/en-us/download/details.aspx?id=52685

Thank you for your patience.

[Salamand3r-]

Publicado originalmente por Chubzdoomer:

But hey, it must be my hardware and drivers, right!?

Correct.

[Chubzdoomer]

Publicado originalmente por Salamand3r-:

Publicado originalmente por Chubzdoomer:

But hey, it must be my hardware and drivers, right!?

Correct.

Still waiting on your answer to this:

Publicado originalmente por Chubzdoomer:

I would love to have you explain how none of the other Vulkan games I've played (from DOOM Eternal to Crysis Remastered and even Quake Enhanced) have given me any issues whatsoever.

[Darky]

DOOM (2016) is mostly picky about VC redist versions, sure there can be broken drivers sometimes, but it has more to do with that than anything else... or so i've found.

Also, it isn't unimaginable that Nvidia broke something in their driver that prevents the game from running, since the game is becoming of age, and less people play it, the less the reports of problems, and lower it is on the priority list to fix it.

[Salamand3r-]

Publicado originalmente por Chubzdoomer:

Publicado originalmente por Salamand3r-:

Correct.

Still waiting on your answer to this:

Publicado originalmente por Chubzdoomer:

I would love to have you explain how none of the other Vulkan games I've played (from DOOM Eternal to Crysis Remastered and even Quake Enhanced) have given me any issues whatsoever.

Different Vulkan versions, relying on different parts of the libraries and different VC redists.

[Chubzdoomer]

Publicado originalmente por Salamand3r-:

Publicado originalmente por Chubzdoomer:

Still waiting on your answer to this:

Different Vulkan versions, relying on different parts of the libraries and different VC redists.

Great! So then you're readily admitting this statement of yours was just plain wrong:

Fix your ♥♥♥♥, maintain your system, DDU wipe your drivers once in a while (nVidia and AMD both breaking Vulkan driver installs every few versions is a known and acknowledged fact from both vendors), and you won't have issues.

And that this statement of mine was right on the money:

This is very clearly an issue related to how the game utilizes the Vulkan API.

That's all I needed to hear. My work here is done.

[Salamand3r-]

Publicado originalmente por Chubzdoomer:

Great! So then you're readily admitting this statement of yours was just plain wrong:

Fix your ♥♥♥♥, maintain your system, DDU wipe your drivers once in a while (nVidia and AMD both breaking Vulkan driver installs every few versions is a known and acknowledged fact from both vendors), and you won't have issues.

That's all I needed to hear. My work here is done.

Nope, read it again :D

Having the correct redists is part of the "maintain your system" - and that's something I've consistently said in this thread and elsewhere.

Nice try, but a swing and a miss.

Keep your PC in good order, and you won't have issues.

[Dan-El]

Many discussions and fighting but still no solution.
Whether who the fault is (drivers, hardware, windows, software, etc) The bug still persists. As many people, I can run Doom Eternal perfectly, but not this game in my own PC. This shouldn't happen. It is not logicall and Devs have abandoned support for this game

[Salamand3r-]

Publicado originalmente por Dan-El:

(drivers, hardware, windows, software, etc)

If the fault is any of the things you listed, that's a *you* problem, not a developer problem.

[Dan-El]

Publicado originalmente por Salamand3r-:

Publicado originalmente por Dan-El:

(drivers, hardware, windows, software, etc)

If the fault is any of the things you listed, that's a *you* problem, not a developer problem.

All right, my PC that runs Doom Eternal and not this Doom is my fault. Ok...

[Salamand3r-]

Publicado originalmente por Dan-El:

Publicado originalmente por Salamand3r-:

If the fault is any of the things you listed, that's a *you* problem, not a developer problem.

All right, my PC that runs Doom Eternal and not this Doom is my fault. Ok...

Different games, totally different versions of the engine.

My retro PC runs Quake 3. That doesn't mean it can run Doom (2016) in OpenGL mode.

If the problem is drivers, fix drivers. If the problem is hardware, fix hardware. If the problem is Windows, fix Windows. If the problem is software (ASUS sound software is known to break Doom (2016) and other games, remove the software. If the problem is "etc", find the etc and fix it.

That's gaming on PC.

As I said, there have been 8 complaints here since the end of 2021. That's an indicator that most of the tens of thousands of people to have played it aren't having the same issues. Statistically, that means people *with* problems are extreme outliers. In troubleshooting, that is an almost certain indicator that the problem is with the users or their machines.

[William Isted]

Mine started working on it's own after a particular AMD driver update despite being told it didn't work on AMD GPU's and that was my user error. It doesn't run at all if my iGPU is available to the OS via EFI IGD Multi-Monitor.

So try disabling this if you can and DOOM may work correctly. It's pretty crap. And it is 100% an issue with the way the game is utilising the Vulkan API. Being unable or unwilling to be adaptive to differing hardware is on the developer.

As for why would people not bother to complain here on this specific Steam community page for this issue. It could be to do with alternative places to complain or debug the issue such as Reddit or other forums. It could also have something to do with the 882 comments on an age old thread where little to no progress is ever made, the devs don't seem to want to concern themselves with the issue and someone suggests that a driver issue is always the problem.

Given the closed-source nature of nVidia graphics drivers and the lack of access to the source code of DOOM I don't see how users are supposed to "fix" their ♥♥♥♥.

Check out Google Trends for how often the search terms "Doom not working" and "Doom 2016 not working" are used.

https://trends.google.com/trends/explore?date=today%205-y&q=Doom%20not%20working&hl=en-GB

https://trends.google.com/trends/explore?date=today%205-y&q=Doom%202016%20not%20working&hl=en-GB

[Liver Shot]

I can't get it too work either...tried all the tips but crash after crash.

5900x
3080ti

[fractale]

hi, i really need help for this game . this is my file
Callstack Function(desc) Line Bytes File Process Address
--------------------------- ---- ----- ---- ------- -------
** UNKNOWN **(** FUNC_PARAM_ERROR **) ... + 0x644d6120 ?
BaseThreadInitThunk() ... + 0xbc187614 KERNEL32.DLL
RtlUserThreadStart() ... + 0xbd4626f1 ntdll.dll

Register Info
---------------------------
EDI: 0x0000000000000000 ESI: 0x0000000000000000 EAX: 0x00007FFE644D6120
EBX: 0x0000000000000000 ECX: 0x00007FFE64512910 EDX: 0x00007FFE644D6120
EIP: 0x00007FFE644D6120 EBP: 0x0000000000000000 SegCs: 0x00007FFE00000033
EFlags: 0x0000000000010246 ESP: 0x0000000DBC7FFAE8 SegSs: 0x00007FFE0000002B

Exception Info
---------------------------
ExpCode: 0xC0000005 (Access Violation)
ExpFlags: 0
ExpAddress: 0x00007FFE644D6120

Build & Runtime Info
---------------------------
User: 96169
Version: 20180321-154133-liver-goldenrod
File Path: C:\Program Files (x86)\Steam\steamapps\common\DOOM\DOOMx64vk.exe
System Time: 6/20/2023 01:12:52
Build String: 20180321-154133-liver-goldenrod
VT File Path:
VMTR Override: generated/pagefiles
Launch Command: "C:\Program Files (x86)\Steam\steamapps\common\DOOM\DOOMx64vk.exe" C:\Program Files (x86)\Steam\steamapps\common\DOOM\DOOMx64.exe +r_renderAPI -2

Memory Info
---------------------------
In Use: 25%
MB Physical RAM: 32619
MB Physical Free: 24207
MB Paging File: 37483
MB Paging Free: 25168
MB User Address: 134217728
MB User Free: 134161929

CPU Info
---------------------------
Num Packages: 1
Num Cores: 10
Num Logical: 16
CPU ID: Generic
CPU MHz: 3686




i try all step on the net but no one work

[Salamand3r-]

Publicado originalmente por fractale:

hi, i really need help for this game . this is my file
Callstack Function(desc) Line Bytes File Process Address
--------------------------- ---- ----- ---- ------- -------
** UNKNOWN **(** FUNC_PARAM_ERROR **) ... + 0x644d6120 ?
BaseThreadInitThunk() ... + 0xbc187614 KERNEL32.DLL
RtlUserThreadStart() ... + 0xbd4626f1 ntdll.dll

Register Info
---------------------------
EDI: 0x0000000000000000 ESI: 0x0000000000000000 EAX: 0x00007FFE644D6120
EBX: 0x0000000000000000 ECX: 0x00007FFE64512910 EDX: 0x00007FFE644D6120
EIP: 0x00007FFE644D6120 EBP: 0x0000000000000000 SegCs: 0x00007FFE00000033
EFlags: 0x0000000000010246 ESP: 0x0000000DBC7FFAE8 SegSs: 0x00007FFE0000002B

Exception Info
---------------------------
ExpCode: 0xC0000005 (Access Violation)
ExpFlags: 0
ExpAddress: 0x00007FFE644D6120

Build & Runtime Info
---------------------------
User: 96169
Version: 20180321-154133-liver-goldenrod
File Path: C:\Program Files (x86)\Steam\steamapps\common\DOOM\DOOMx64vk.exe
System Time: 6/20/2023 01:12:52
Build String: 20180321-154133-liver-goldenrod
VT File Path:
VMTR Override: generated/pagefiles
Launch Command: "C:\Program Files (x86)\Steam\steamapps\common\DOOM\DOOMx64vk.exe" C:\Program Files (x86)\Steam\steamapps\common\DOOM\DOOMx64.exe +r_renderAPI -2

Memory Info
---------------------------
In Use: 25%
MB Physical RAM: 32619
MB Physical Free: 24207
MB Paging File: 37483
MB Paging Free: 25168
MB User Address: 134217728
MB User Free: 134161929

CPU Info
---------------------------
Num Packages: 1
Num Cores: 10
Num Logical: 16
CPU ID: Generic
CPU MHz: 3686




i try all step on the net but no one work

Either an unsupported GPU or outdated drivers.

[fractale]

Publicado originalmente por Salamand3r-:

Publicado originalmente por fractale:

hi, i really need help for this game . this is my file
Callstack Function(desc) Line Bytes File Process Address
--------------------------- ---- ----- ---- ------- -------
** UNKNOWN **(** FUNC_PARAM_ERROR **) ... + 0x644d6120 ?
BaseThreadInitThunk() ... + 0xbc187614 KERNEL32.DLL
RtlUserThreadStart() ... + 0xbd4626f1 ntdll.dll

Register Info
---------------------------
EDI: 0x0000000000000000 ESI: 0x0000000000000000 EAX: 0x00007FFE644D6120
EBX: 0x0000000000000000 ECX: 0x00007FFE64512910 EDX: 0x00007FFE644D6120
EIP: 0x00007FFE644D6120 EBP: 0x0000000000000000 SegCs: 0x00007FFE00000033
EFlags: 0x0000000000010246 ESP: 0x0000000DBC7FFAE8 SegSs: 0x00007FFE0000002B

Exception Info
---------------------------
ExpCode: 0xC0000005 (Access Violation)
ExpFlags: 0
ExpAddress: 0x00007FFE644D6120

Build & Runtime Info
---------------------------
User: 96169
Version: 20180321-154133-liver-goldenrod
File Path: C:\Program Files (x86)\Steam\steamapps\common\DOOM\DOOMx64vk.exe
System Time: 6/20/2023 01:12:52
Build String: 20180321-154133-liver-goldenrod
VT File Path:
VMTR Override: generated/pagefiles
Launch Command: "C:\Program Files (x86)\Steam\steamapps\common\DOOM\DOOMx64vk.exe" C:\Program Files (x86)\Steam\steamapps\common\DOOM\DOOMx64.exe +r_renderAPI -2

Memory Info
---------------------------
In Use: 25%
MB Physical RAM: 32619
MB Physical Free: 24207
MB Paging File: 37483
MB Paging Free: 25168
MB User Address: 134217728
MB User Free: 134161929

CPU Info
---------------------------
Num Packages: 1
Num Cores: 10
Num Logical: 16
CPU ID: Generic
CPU MHz: 3686




i try all step on the net but no one work

Either an unsupported GPU or outdated drivers.

but my gpu is 3070 with new diver .my cpu is 12600kf