Vulkan Problem not listed

[The Living Room]

Please help me. I have just installed Doom on a crappy laptop. I knew that Vulkan could help me with my performance, so before I did much research on it, I enabled it. The game then said that it would restart, so it shut down and never turned back on. I tried clicking play and nothing. When I looked in my steam library, it said "Running" for a few seconds and then turned back off. I have tried setting game arguements, but I just don't think I am doing them right. I imagine the problem is that my computer just does not support Vulkan or something like that, so if you think that is the case, then please tell me how to go back to OpenGL without launching the game. Thank you for helping me out!

[Samael]

go to users\%username\saved games\id software\doom\base\
open doomconfig.local
change r_renderapi "1" to r_renderapi "0"

OR

add +r_renderapi 0 to launch options of doom in steam
start doom
open advanced menu and get sure opengl is set
change something to save settings
exit doom
delete the command from launch options


Just to be sure that you PC cannot support Vulkan please go to Steam -> Help -> System information -> Cut and paste the info here. I will let you know if your laptop supports vulkan or not and if you just have dated drivers.

[Gin]

Do you have Nvidia GeForce Experience ? It can optimize Doom for OpenGL and Vulkan according to your hardware.

Optimize Doom for OpenGL and launch the game in GeForce Experience directly.

[The Living Room]

Originally posted by Samael:

go to users\%username\saved games\id software\doom\base\
open doomconfig.local
change r_renderapi "1" to r_renderapi "0"

OR

add +r_renderapi 0 to launch options of doom in steam
start doom
open advanced menu and get sure opengl is set
change something to save settings
exit doom
delete the command from launch options


Just to be sure that you PC cannot support Vulkan please go to Steam -> Help -> System information -> Cut and paste the info here. I will let you know if your laptop supports vulkan or not and if you just have dated drivers.

Computer Information:
Manufacturer: ASUSTeK COMPUTER INC.
Model: X555LAB
Form Factor: Laptop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i3-5010U CPU @ 2.10GHz
CPU Family: 0x6
CPU Model: 0x3d
CPU Stepping: 0x4
CPU Type: 0x0
Speed: 2097 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 5500
DirectX Driver Name: igdumdim32.dll
Driver Version: 20.19.15.4549
DirectX Driver Version: 20.19.15.4549
Driver Date: 11 10 2016
OpenGL Version: 4.4
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) HD Graphics 5500
VendorID: 0x8086
DeviceID: 0x1616
Revision: 0x9
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (2- USB Audio Device)

Memory:
RAM: 12189 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 476163 Mb
Largest Free Hard Disk Block: 52778 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

[The Living Room]

Originally posted by Gin:

Do you have Nvidia Geforce Experience ?

no

[Samael]

Here is your problem.

You do not have a graphics card in your system. You are using integrated graphics.

That does not mean you can't play Vulkan on integrated graphics. Intel released a drivers that support Vulkan for their Integrated Graphics. The drivers was released February 2017.

Your drivers is dated : Driver Date: 11 10 2016

This is the main reason why Vulkan doesnt work for you at the moment. You are using an older drivers that doesn't support Vulkan.

Here is what you are gonna do to fix that problem :

- Go there and download the (Win64_154037.4835.exe) drivers. You have 4 choices. Take the one i said.

- Install the drivers.

- Reboot.

- Try again.

Please come back here and give me the Steam -> Help -> System information again so we can see the drivers change in that info to be sure you did it correctly.

After doing this Vulkan should be playable on DOOM with your integrated graphics.

[The Living Room]

Originally posted by Samael:

Here is your problem.

You do not have a graphics card in your system. You are using integrated graphics.

That does not mean you can't play Vulkan on integrated graphics. Intel released a drivers that support Vulkan for their Integrated Graphics. The drivers was released February 2017.

Your drivers is dated : Driver Date: 11 10 2016

This is the main reason why Vulkan doesnt work for you at the moment. You are using an older drivers that doesn't support Vulkan.

Here is what you are gonna do to fix that problem :

- Go there and download the (Win64_154037.4835.exe) drivers. You have 4 choices. Take the one i said.

- Install the drivers.

- Reboot.

- Try again.

Please come back here and give me the Steam -> Help -> System information again so we can see the drivers change in that info to be sure you did it correctly.

After doing this Vulkan should be playable on DOOM with your integrated graphics.

I am there and there are two for windows ten and 64 bit and they have the same title. one is 203.85 MB and the other is 205.27 MB. IDK which one to download

[The Living Room]

Originally posted by I was an accident:

Originally posted by Samael:

Here is your problem.

You do not have a graphics card in your system. You are using integrated graphics.

That does not mean you can't play Vulkan on integrated graphics. Intel released a drivers that support Vulkan for their Integrated Graphics. The drivers was released February 2017.

Your drivers is dated : Driver Date: 11 10 2016

This is the main reason why Vulkan doesnt work for you at the moment. You are using an older drivers that doesn't support Vulkan.

Here is what you are gonna do to fix that problem :

- Go there and download the (Win64_154037.4835.exe) drivers. You have 4 choices. Take the one i said.

- Install the drivers.

- Reboot.

- Try again.

Please come back here and give me the Steam -> Help -> System information again so we can see the drivers change in that info to be sure you did it correctly.

After doing this Vulkan should be playable on DOOM with your integrated graphics.

I am there and there are two for windows ten and 64 bit and they have the same title. one is 203.85 MB and the other is 205.27 MB. IDK which one to download

nvm. just realized that one was exe and one was zip. lol

[The Living Room]

Originally posted by Samael:

Here is your problem.

You do not have a graphics card in your system. You are using integrated graphics.

That does not mean you can't play Vulkan on integrated graphics. Intel released a drivers that support Vulkan for their Integrated Graphics. The drivers was released February 2017.

Your drivers is dated : Driver Date: 11 10 2016

This is the main reason why Vulkan doesnt work for you at the moment. You are using an older drivers that doesn't support Vulkan.

Here is what you are gonna do to fix that problem :

- Go there and download the (Win64_154037.4835.exe) drivers. You have 4 choices. Take the one i said.

- Install the drivers.

- Reboot.

- Try again.

Please come back here and give me the Steam -> Help -> System information again so we can see the drivers change in that info to be sure you did it correctly.

After doing this Vulkan should be playable on DOOM with your integrated graphics.

Ok so I just tried installing the drivers and they are not supported on my computer. The error message says "Computer manufacturer graphics driver detected"

[The Living Room]

So its been about 8 hours. please, my problem still is not fixed. someone please help me

[♂TheBlasterMaster™✞]

You show Intel(R) HD Graphics 5500 as your video card. The system info shows 2 video cards but only the Intel is listed. Do you have another video card?
Your OpenGL shows ver 4.4. The current version is 4.6. Update your video driver.

If you only have a Intel(R) HD Graphics 5500, you are out of luck.

[The Living Room]

Originally posted by TheMasterBlaster™:

You show Intel(R) HD Graphics 5500 as your video card. The system info shows 2 video cards but only the Intel is listed. Do you have another video card?
Your OpenGL shows ver 4.4. The current version is 4.6. Update your video driver.

If you only have a Intel(R) HD Graphics 5500, you are out of luck.

Well then I guess I am out of luck. If so,is there any other way to increase my FPS while playing the game?

[The Living Room]

Originally posted by TheMasterBlaster™:

You show Intel(R) HD Graphics 5500 as your video card. The system info shows 2 video cards but only the Intel is listed. Do you have another video card?
Your OpenGL shows ver 4.4. The current version is 4.6. Update your video driver.

If you only have a Intel(R) HD Graphics 5500, you are out of luck.

So, I just tried updating my video driver and I got an error message. It says "The driver being installed is not validated for this compute. Please obtain the appropriate driver form the manufacturer.

Setup will exit.

Would you like more information?
Click yes to be directed to the Intel support website."
And then, when I click on that, it says "Error Message: Computer Manufacturer Graphics Driver Detected
Last Reviewed: 05-Dec-2017
Article ID: 000005469"

Please help me. Thank you in advance

[♂TheBlasterMaster™✞]

Did you try this driver? https://downloadcenter.intel.com/download/27267/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=84697

Updating your graphic chip won't help if you only have a Intel(R) HD Graphics 5500. That is below the game minimum.

[The Living Room]

Originally posted by TheMasterBlaster™:

Did you try this driver? https://downloadcenter.intel.com/download/27267/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=84697

yes

[♂TheBlasterMaster™✞]

You are selecting the one for Windows 10 - 64 correct?