KCD will Not Launch. Help!

[jamiecotc]

To prepare for the new game, I reinstalled Kingdom Come: Deliverance (the first game) on my Windows 11 PC, but it failed to launch. When I start the game, the logo/splash image appears, and the mouse cursor changes to the game cursor. A few seconds later, the screen goes black, and the game crashes. I did not receive an error message. The game will not launch at all. Help, and thanks!

What I have tried.
1. Uninstalled and Reinstalled the game.
2. Verified the integrity of files within Steam.
3. Disabled virus protection from Windows Defender.
4. Ran game as administrator.
4. Changed the compatibility mode to Win 7 and 8.
5. Underclocked GPU.
6. Updated Windows.
7. Updated Nvidia card.
8. Disabled Steam and Nvidia overlays.
9. Ran game in windowed mode.
10. Ran directly from Steam.
11. Reinstalled game on different drives.

Nvidia GeForce RTX 4070
13th Gen Intel(R) Core (TM) i7-13700 2.10 GHz
32.0 GB (29.7 GB usable)

I could run this game fine on my old Window 10 computer, which I no longer have.

[Bandy]

First, terrific post, others can learn.

Try unplug all peripherals except KBM and see if it plays, could always try initializing game in safe mode as well:
https://techcommunity.microsoft.com/discussions/windows11/how-to-boot-safe-mode-in-windows-11/2764802

Good luck.

[jamiecotc]

Originally posted by Bandy:

First, terrific post, others can learn.

Try unplug all peripherals except KBM and see if it plays, could always try initializing game in safe mode as well:
https://techcommunity.microsoft.com/discussions/windows11/how-to-boot-safe-mode-in-windows-11/2764802

Good luck.

Thank you for your reply. It is appreciated. I unplugged all peripherals except KBM and received the same results. Nothing changed. I tried to load the game in safe mode, and the game would not respond at all. I opened a few programs to ensure nothing was wrong, and they worked fine. Thanks for your response.

[Netherwisp]

yep im having this same issue was playing it yesterday fine today it just wont start no clue why if i find a solution ill let you know

edit: rebooting the game after disabling steam overlay seems to have fixed the issue if it still crashes try clicking when the screen turns black.

[cheshirm]

in the steam game folder on my win 11 machine I see
kcd.log
kcd_launcher.log

any error msgs in your logs?

crashing - check windows event viewer and windows reliability history.
might be a game crash event. or system related errors.
might also be a .dmp file that you could analyze with windbg

[jamiecotc]

Originally posted by Netherwisp:

yep im having this same issue was playing it yesterday fine today it just wont start no clue why if i find a solution ill let you know

edit: rebooting the game after disabling steam overlay seems to have fixed the issue if it still crashes try clicking when the screen turns black.

Thanks. I tried this per your recommendation and there was no change. Thank you all the same.

[jamiecotc]

Originally posted by cheshirm:

in the steam game folder on my win 11 machine I see
kcd.log
kcd_launcher.log

any error msgs in your logs?

crashing - check windows event viewer and windows reliability history.
might be a game crash event. or system related errors.
might also be a .dmp file that you could analyze with windbg

Thank you for your assistance. I appreciate it. I found no errors in the log files, but CWE and WRH did return some results. I'll pate them below. Thank you!

--

Windows event viewer

Faulting Application Name: KingdomCom.exe, version 1.9.6.0, timestamp 0x63aa8b6b
Faulting Module Name: d3d11.dll, version 10.0.22621

--

Windows reliability history

Source
KCD

Summary
Stopped working

Date
‎2/‎2/‎2025 3:49 PM

Status
Report sent

Problem signature
Problem Event Name: APPCRASH
Application Name: KingdomCome.exe
Application Version: 1.9.6.0
Application Timestamp: 63aa8b6b
Fault Module Name: d3d11.dll
Fault Module Version: 10.0.22621.4541
Fault Module Timestamp: 4df00e75
Exception Code: c0000005
Exception Offset: 000000000010565d
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 1b3f
Additional Information 2: 1b3fcf0bdb04c082277da608f5ed6372
Additional Information 3: 7f41
Additional Information 4: 7f41e6bc05da5d1446013d7981bcd589

Extra information about the problem
Bucket ID: 1eb8c7bdaf06b339c7c7dff726f14d8f (1713584435841027471)

[cheshirm]

Fault Module Name: d3d11.dll so dx11 maybe.

different game but fix procedure the same:
https://answers.microsoft.com/en-us/windows/forum/all/faulting-module-name-d3d11dll/8d49c70a-bd8b-4f4a-ae6b-890e1e3145f0

according to this website
https://steamdb.info/app/379430/depots/

game uses
Visual c++ 2015 Redist
DirectX Jun 2010 Redist

download from MS or find them in your steam steamworks shared folder
install/repair with admin permission

then try game again

[Bandy]

Windows does not supply old .dll for 'old' games, yes, we are a small niche user community.
Try installing these:

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2015-2017-2019-and-2022

[jamiecotc]

Originally posted by cheshirm:

Fault Module Name: d3d11.dll so dx11 maybe.

different game but fix procedure the same:
https://answers.microsoft.com/en-us/windows/forum/all/faulting-module-name-d3d11dll/8d49c70a-bd8b-4f4a-ae6b-890e1e3145f0

according to this website
https://steamdb.info/app/379430/depots/

game uses
Visual c++ 2015 Redist
DirectX Jun 2010 Redist

download from MS or find them in your steam steamworks shared folder
install/repair with admin permission

then try game again

Thank you for the help. I appreciate it, however, after following the directions, I get the same results. Thanks again, anyway.

[jamiecotc]

Originally posted by Bandy:

Windows does not supply old .dll for 'old' games, yes, we are a small niche user community.
Try installing these:

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2015-2017-2019-and-2022

I reinstalled these for another game about a week ago but tried again and came up with the same results. The game will not launch. Thanks, anyway.

[cheshirm]

found this old thread

https://forums.elderscrollsonline.com/en/discussion/210428/eso-exe-and-d3d11-dll-hate-each-other

perhaps doing a windows system file check is worth doing to see if they are all right

open a command prompt with admin permission and run these commands

sfc /scannow
dism /Online /Cleanup-Image /ScanHealth

(sfc scans and repairs Windows system files
dism fixes corrupt files in the Windows system image, use it when SFC can't repair files)

[jamiecotc]

Originally posted by cheshirm:

found this old thread

https://forums.elderscrollsonline.com/en/discussion/210428/eso-exe-and-d3d11-dll-hate-each-other

perhaps doing a windows system file check is worth doing to see if they are all right

open a command prompt with admin permission and run these commands

sfc /scannow
dism /Online /Cleanup-Image /ScanHealth

(sfc scans and repairs Windows system files
dism fixes corrupt files in the Windows system image, use it when SFC can't repair files)

The sfc /scannow did find errors and repaired them. dism found no errors. Unfortunately, nothing has changed.The game will still not launch. I thank you and the others for their help, time, and patience.

[EnderOfSloths]

I am having this same issue.

Nvidia GeForce RTX 4060
13th Gen Intel(R) Core (TM) i7-13700 2.10 GHz
32.0 GB

Notably, I was able to start the game at first. On my second attempt to start it, it shut down on startup giving me this error: dxgi_error_device_removed. I attempted several fixes to remedy this error. After a reinstall and restart, the game stopped giving this error, but simply failed to launch as OP describes above, with no errors in the launch logs.
(For me, the screen only goes black if fullscreen optimizations are disabled - otherwise the launch simply fails.)

Since then, I have attempted everything OP and others have suggested or done in this discussion thus far. I have also tried other fixes, such as:
-uninstalling and reinstalling mouse drivers
-updating directX/attempting to run the game with dxd11

So far nothing has worked.

[cheshirm]

I have a 3060ti and the 572.42 driver. the game works.

maybe wipe the driver with something like DDU
reboot
CLEAN install the Dec 10 566.36 driver
reboot

delete the graphic settings files in folder
c:\users\yourWindowsLogin\saved games\kingdomcome\profiles\default\

try the game again

[EnderOfSloths]

Originally posted by cheshirm:

I have a 3060ti and the 572.42 driver. the game works.

maybe wipe the driver with something like DDU
reboot
CLEAN install the Dec 10 566.36 driver
reboot

delete the graphic settings files in folder
c:\users\yourWindowsLogin\saved games\kingdomcome\profiles\default\

try the game again

Thank you for responding. The game will still not launch so far. I might revisit Windows event viewer to see if I missed something.