The Surge

The Surge

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Machete May 15, 2017 @ 7:56pm
xbox1 controller lt/rt not working
the controller is ok, i play other games normaly, but the 2 triggers (RT/LT) dont work on the surge, i alredy try to change the controller option but still not working, anyone have some advice?

(on mouse and xbox360 controller works normaly)
Last edited by Machete; May 16, 2017 @ 2:51am
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Showing 1-9 of 9 comments
Machete May 16, 2017 @ 2:51am 
anyone?
Varyn [GER] May 16, 2017 @ 4:27am 
Hm, my xbox-like controller works fine (also has analog LT/RT like an xbox-controller). Things i can think of: Has your controller a button to switch between xinput and directinput? then xinput is the way to go. Does this problem occur in other pc games too? Try to unplug all usb-things except the controller, unplug the mouse as soon as you double clicked the game. Close all periphery software (look at tray, or end every process in the task manager which you can think of as something about periphery). Try reinstalling the game. Try another usb-port for your controller. Deinstall an reinstall your gamepad in your device-manager. Meh, i dont know.
hualahn May 16, 2017 @ 4:34am 
xbox1 works fine for me
FE Help Desk  [developer] May 16, 2017 @ 4:46am 
It seems that the game controller is not correctly configured from Steam:

1. Run Steam then switch in 'Big Picture Mode' (upper right).
2. Go to 'Settings' (upper right).
3. Click 'Controller Settings' under 'Controller'.
4. Click on the game controller under 'Detected Controllers:'.
5. Click on the button 'CALIBRATE' then on 'START'.
6. Once the calibration done, click 'Calibration completed'.
7. Exit the Big Picture Mode and run The Surge.
8. Select 'OPTIONS' then 'PAD' under 'CONTROLS'.
9. Set 'CONTROLLER IMAGERY' to 'PS4' or 'XBOX' (following the controller model).
10. Select 'CUSTOMIZE' and check the controller bindings.
Last edited by FE Help Desk; May 16, 2017 @ 4:48am
Machete May 16, 2017 @ 6:26am 
Originally posted by FHI Help Desk:
It seems that the game controller is not correctly configured from Steam:

1. Run Steam then switch in 'Big Picture Mode' (upper right).
2. Go to 'Settings' (upper right).
3. Click 'Controller Settings' under 'Controller'.
4. Click on the game controller under 'Detected Controllers:'.
5. Click on the button 'CALIBRATE' then on 'START'.
6. Once the calibration done, click 'Calibration completed'.
7. Exit the Big Picture Mode and run The Surge.
8. Select 'OPTIONS' then 'PAD' under 'CONTROLS'.
9. Set 'CONTROLLER IMAGERY' to 'PS4' or 'XBOX' (following the controller model).
10. Select 'CUSTOMIZE' and check the controller bindings.

thanks for the awnser.

i dont have this option: http://prntscr.com/f8h3mo

but in other steam games seems to work fine, i already try to change controler imagery, but no sucess.
Last edited by Machete; May 16, 2017 @ 6:29am
Machete May 16, 2017 @ 6:29am 
Originally posted by Starfly GER:
Hm, my xbox-like controller works fine (also has analog LT/RT like an xbox-controller). Things i can think of: Has your controller a button to switch between xinput and directinput? then xinput is the way to go. Does this problem occur in other pc games too? Try to unplug all usb-things except the controller, unplug the mouse as soon as you double clicked the game. Close all periphery software (look at tray, or end every process in the task manager which you can think of as something about periphery). Try reinstalling the game. Try another usb-port for your controller. Deinstall an reinstall your gamepad in your device-manager. Meh, i dont know.

Thanks for the awnser, i think o dont have the switch to xinput and directinput, the problem dosent occour in other games and besides unplug the mouse i malready try everything :(
FE Help Desk  [developer] May 16, 2017 @ 6:39am 
Please remove the game controller from the Big Picture Mode:

1. Run Steam then switch in 'Big Picture Mode' (upper right).
2. Go to 'Settings' (upper right).
3. Click 'Controller Settings' under 'Controller'.
4. Uncheck 'PS4 Configuration Support' or 'Xbox Configuration Support' and 'Generic Gamepad Configuration Support'.
5. Click 'OK' then exit the Big Picture Mode and run The Surge.

The game controller will be managed natively by the game.
Last edited by FE Help Desk; May 16, 2017 @ 6:42am
Machete May 16, 2017 @ 7:22am 
i just solve the issue, but idk what exactly make the difference, but:

1- unistall driver/device of x1 controller;
2- restart pc;
3- go to "set usb game controller" on windows options
4- properties>recalibrate>apply

now everyting works.

thanks all for the help.
Last edited by Machete; May 16, 2017 @ 7:22am
ShadowSpiderXX Mar 19, 2023 @ 10:34pm 
Xbox Elite Series 2 controller. I found the solution at least in my case, if you try everything and the LT and RT buttons still not working, humor me and get the Xbox accessories app and test the buttons out. It seems that my RT button sensor is broken, it keeps “pressing” itself. I tested in steam and the RT and LT would not work at all. But in the xbox app you may find the issue like I did. Hopefully is not your case. Try a different controller I’m using Xbox X controller for now until I fix the elite.
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