The game runs but does not open

[Kilervi]

I just bought the game and I do not know what problem it has. Sample that runs but never opens.

I already run it in administrator mode and check the files and nothing.

[OldManJason]

dev said
A. Check that The Surge is correctly installed:

1. Run Steam and click LIBRARY.
2. Right click on 'The Surge' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then click the button 'VERIFY INTEGRITY OF GAME CACHE'.

B. Update or repair Microsoft DirectX:

1. Run Steam and click LIBRARY.
2. Right click on 'The Surge' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then click the button 'BROWSE LOCAL FILES...'.
4. Open the folder '_CommonRedist' then the folder 'DirectX' and the folder 'Jun2010'.
5. Run the application 'DXSETUP' (DXSETUP.exe).

C. Install or repair the library Microsoft Visual C++ Redistributable:

1. Run Steam and click LIBRARY.
2. Right click on 'The Surge' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then click the button 'BROWSE LOCAL FILES...'.
4. Open the folder '_CommonRedist' then the folder 'vcredist' and the folder '2012'.
5. Run the application 'vc_redist.x64' (vc_redist.x64.exe) and click the button 'Install' or 'Repair'.
6. Run the application 'vc_redist.x86' (vc_redist.x86.exe) and click the button 'Install' or 'Repair'.

D. Configure the game in administrator mode at startup:

1. Run Steam and click LIBRARY.
2. Right click on 'The Surge' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then the button 'BROWSE LOCAL FILES'.
4. Open the folder 'bin'.
5. Right click on the application 'TheSurge' (TheSurge.exe) and click 'Properties'.
6. Click the tab 'Compatibility'.
7. Check 'Run this program as an administrator' and click the button 'OK'.

Otherwise, please try the Beta Patch for the game:
http://steamcommunity.com/app/378540/discussions/0/1290690669223858166/

[OldManJason]

helps if you list your specs and os etc good luck

[Kilervi]

Originally posted by OldManJason:

helps if you list your specs and os etc good luck

Now do all the steps and nothing happens. The rarest thing is that it runs in the background and does not give any error.

[Kilervi]

Originally posted by OldManJason:

dev said
A. Check that The Surge is correctly installed:

1. Run Steam and click LIBRARY.
2. Right click on 'The Surge' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then click the button 'VERIFY INTEGRITY OF GAME CACHE'.

B. Update or repair Microsoft DirectX:

1. Run Steam and click LIBRARY.
2. Right click on 'The Surge' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then click the button 'BROWSE LOCAL FILES...'.
4. Open the folder '_CommonRedist' then the folder 'DirectX' and the folder 'Jun2010'.
5. Run the application 'DXSETUP' (DXSETUP.exe).

C. Install or repair the library Microsoft Visual C++ Redistributable:

1. Run Steam and click LIBRARY.
2. Right click on 'The Surge' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then click the button 'BROWSE LOCAL FILES...'.
4. Open the folder '_CommonRedist' then the folder 'vcredist' and the folder '2012'.
5. Run the application 'vc_redist.x64' (vc_redist.x64.exe) and click the button 'Install' or 'Repair'.
6. Run the application 'vc_redist.x86' (vc_redist.x86.exe) and click the button 'Install' or 'Repair'.

D. Configure the game in administrator mode at startup:

1. Run Steam and click LIBRARY.
2. Right click on 'The Surge' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then the button 'BROWSE LOCAL FILES'.
4. Open the folder 'bin'.
5. Right click on the application 'TheSurge' (TheSurge.exe) and click 'Properties'.
6. Click the tab 'Compatibility'.
7. Check 'Run this program as an administrator' and click the button 'OK'.

Otherwise, please try the Beta Patch for the game:
http://steamcommunity.com/app/378540/discussions/0/1290690669223858166/

It does not show me any available beta, maybe with that I can solve it but it does not show me anything.

[OldManJason]

i would go into redist folder make sure everything is installed then i would clean my gpu drivers with driver sweeper and put clean drivers on. if your running two gpus make sure right one is being used. all i got. sounds to me like your missing a windows update or redistr

[Kilervi]

Originally posted by OldManJason:

i would go into redist folder make sure everything is installed then i would clean my gpu drivers with driver sweeper and put clean drivers on. if your running two gpus make sure right one is being used. all i got. sounds to me like your missing a windows update or redistr

Already manage to solve it, delete the folder of the game that was created in documents and then verify the integrity of the files and it works.

Thank you very much for the help.