Crash error

[Alla.....]

When I want to start the game I get this error.
I reinstalled everything and it remains the same, I have updated drivers and drivers and a spare system for the requirements of that game.


Sudden Strike 4 [version: Unity 2017.4.1f1 (9231f953d9d3)]

UnityPlayer.dll caused an Access Violation (0xc0000005)
in module UnityPlayer.dll at 0033:35417ffe.

Error occurred at 2019-05-01_164902.
G:\Program Files (x86)\Steam\steamapps\common\Sudden Strike 4\SuddenStrike4.exe, run by Klemen.
35% memory in use.
8153 MB physical memory [5224 MB free].
11481 MB paging file [6265 MB free].
134217728 MB user address space [134213117 MB free].
Read from location 0000000e caused an access violation.

Context:
RDI: 0x017bec00 RSI: 0x017bed00 RAX: 0x017beb88
RBX: 0x00000010 RCX: 0x017beb88 RDX: 0x00000000
RIP: 0x35417ffe RBP: 0x00000008 SegCs: 0x00000033
EFlags: 0x00010206 RSP: 0x017beb60 SegSs: 0x0000002b
R8: 0x00000010 R9: 0x00000000 R10: 0x00000fff
R11: 0x00000ff0 R12: 0x0000000e R13: 0x00000000
R14: 0x00000000 R15: 0x00000010

Bytes at CS:EIP:
41 0f b7 1c 24 49 8d 44 24 02 eb 0a 48 8b 07 0f

[Skybreaker]

Hi BDS]-[Klemen,
following some tips and possible workarounds:

• I recommend running the game as an admin user.
  
  • To do so, right-click on the game .exe (by default: C:\Program Files (x86)\Steam\steamapps\common\Sudden Strike 4) and/or shortcut and select “run as administrator”.
• Additionally, checking your game files (even though reininstalled completely), if all game files are available and properly working and not corrupted, or some missing. To do so:
  
  • Select Sudden Strike 4 from your Steam library
    
  • Right-click on your game
    
  • Select 'Properties'
    
  • Select 'Check Integrity of Game Cache' from the 'Local Files' tab (This might take several minutes)
• In additon, check, if Steam and Tropico 6 is not being restricted/blocked by your Anti-Virus program. Simply set exceptions for both applications.
  
  • Check your Firewall/s (Router, Windows Firewall, additional Firewall, e.g. Norton) if exception are set for Steam and Tropico 6 in addition.

Last but not least, it would be great, if you could provide your system specs (OS+bit, CPU, GPU and RAM) in order to get this properly sorted.

-cheers

[Alla.....]

Tank´s bro, i will try XD

[BanditSix]

Just had the same error for Sudden Strike 4 as well.



Checked the integrity of the gmae files 3 times and there was no issue.

Uninstalled and reinstalled and still same problem.

Checked the firewall access as well and all was good.

And lastly ran as administrator and still had the same issue.



Anyone one find out how to fix it?

[Skybreaker]

Hi BanditSix,
could you please share your system specs when reporting a crash? As crashes are similar, yet each crash can have a complete different reasoning and in most cases related to hard- and/or software.
Therefore, when experiencing a crash, please share your system specs in advance.

If you are not familiar getting those details, simply do as following:

• Click 'Steam Help' menu (top left of your Steam-client window).
  
• Select second-last option 'System Information' in the dropdown menu.
  
• Right-click in the popped-up window and select 'Copy all text to clipboard'
  
• Simply paste the copied system information into your next post here.

-cheers

[Warjuncky]

Sudden Strike 4 [version: Unity 2017.4.1f1 (9231f953d9d3)]

mono.dll caused an Access Violation (0xc0000005)
in module mono.dll at 0033:a927aacb.

Error occurred at 2020-04-07_024314.
C:\Program Files (x86)\Steam\steamapps\common\Sudden Strike 4\SuddenStrike4.exe, run by ledfo.
27% memory in use.
16320 MB physical memory [11878 MB free].
19264 MB paging file [11747 MB free].
134217728 MB user address space [134212929 MB free].
Read from location 00000000 caused an access violation.

Context:
RDI: 0x00000000 RSI: 0xfcc54d48 RAX: 0x00000000
RBX: 0x8a8568d0 RCX: 0xffffffff RDX: 0x00000000
RIP: 0xa927aacb RBP: 0x6c4fef40 SegCs: 0x00000033
EFlags: 0x00010246 RSP: 0x6c4fee70 SegSs: 0x0000002b
R8: 0xfca03fc0 R9: 0x6c4feec0 R10: 0x00000000
R11: 0x6c4feea8 R12: 0x6c4ff670 R13: 0xfcc54d48
R14: 0x6c4ff3f0 R15: 0x00000000

Bytes at CS:EIP:
f2 ae 49 8d 43 20 33 db 48 f7 d1 45 33 c0 49 89


This is only a portion of the error however I think this amount should be sufficent.

System Specs:

Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-9700F CPU @ 3.00GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xd
CPU Type: 0x0
Speed: 3000 Mhz
8 logical processors
8 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1660 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4575
DirectX Driver Version: 26.21.14.4575
Driver Date: 3 17 2020
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1660 Ti
VendorID: 0x10de
DeviceID: 0x2182
Revision: 0xa1
Number of Monitors: 3
Number of Logical Video Cards: 3
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 5760 x 1080
Primary Display Size: 23.54" x 13.23" (26.97" diag)
59.8cm x 33.6cm (68.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6143 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Headset Earphone (Corsair VOID RGB)

Memory:
RAM: 16319 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 228318 Mb
Largest Free Hard Disk Block: 114908 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 88e0f09b90f9aeece946151f5a7376a26034ce19
Disk serial number hash: 9aa66fa

[Skybreaker]

Hi Warjuncky,
in most cases this can simply be fixed by installing the latest C++ installation:
https://support.microsoft.com/en-gb/help/2977003/the-latest-supported-visual-c-downloads

Feel free to update this thread accordingly, if this already got you covered or still having difficulties strating the game properly. Thanks in advance.

-cheers

[Warjuncky]

Still having the same error message unfortunately :/ I'll try a quick reinstall and see if that fixes the problem.

[Skybreaker]

Hi WarJuncky,
a possibility would also be running the official tool from Microsoft, to see, if the crash might be related to a corrupted/outdated Micorsoft installation.
https://www.microsoft.com/en-us/download/confirmation.aspx?id=30135

This tool will repair Windows-installations/-drivers/-archives that might be broken and/or corrupted.

Additionally, troubleshooting via Steam and teh game itself could also do the trick already.
To do so:

• Select Sudden Strike 4 from your Steam library
  
• Right-click on your game
  
• Select 'Properties'
  
• Select 'Check Integrity of Game Cache' from the 'Local Files' tab (This might take several minutes)

-cheers

[Shane Schofield]

Uninstall Citrix; had the same issue and this fixed it.

[Luqh Eltod]

Whoever have this probblem search the igo64.dll and rename it.
If u play from ea, is on C:\Program Files\Electronic Arts\EA Desktop\EA Desktop
If u play on steam search it on C:\Program Files (x86)\Origin\igo64.dll or in ur steam folder