fanatical key revoked ?

[Zeke]

anyone else get hit with this this morning ?

A Steam Product code you activated has been removed from your account.

Dec 6, 2023
Tales of Symphonia
Your recent Product code activation has been revoked due to a problem processing payment for this item. The games associated with this product code can no longer be played as a result. This could be due a problem with the payment methods you used to acquire this item from a third-party seller; or a problem with how the third-party seller acquired the Product code. Please contact the seller you acquired the Product code from for assistance.

If you would like to purchase the item, please visit the Steam Store. Otherwise you may choose to delete the local content associated with these games.

[야닉]

Also got this 10 minutes ago. I have already contacted Fanaticle about it. If I get an answer I can share my findings

[theoffspringlp]

Yep, happened to me as well. I opened a support ticket with Fanatical, hopefully this gets fixed quick. Did some searching and it seems like this is something that happens occasionally with Fanatical keys.

[Zeke]

i sent in ticket as well just stuck waiting

[sempie]

Same, this happened to me over an hour ago. I have already received a response from Fanatical that they have sent an urgent request to the licensor.

[jooozek]

bank holiday deez nuts

[☀ geoglitch]

Same here, opened a ticket as well over an hour ago.
/edit: They also replied to me and said they have raised an urgent ticket to the licensor.

[Enigma]

I opened a support ticket with Fanatical, I hope this will be solved soon.

[brutusthebarbar]

same here :-(

[stumpy1317]

Same just happened to me, so I opened a ticket. It's comforting to know it's not just one purchaser.

[MakovyPanacek]

+1

[grigg0]

+1

[MakovyPanacek]

Originally posted by Fanatical Helpdesk:

We have raised an urgent request with our licensor to find out what has gone wrong here. As we have nearly reached the weekend, plus some countries are experiencing a bank holiday on Monday, we might not get an answer until Tuesday.

[Pekora]

Same happened to me

[AoeKuon]

same

[dallion_d]

I got it also and submitted a ticket to both fanaticla and steam