Permanent Xp Boost Bug in Season Pass :: Assassin's Creed Syndicate Player Support

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BHOPA SWami has Assassin's Creed Syndicate

Jul 8, 2021 @ 10:06pm

Permanent Xp Boost Bug in Season Pass

i buy season pass for Permanent XP Boost but nothing hapend Please help me if anyone know how to solve this bug

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Showing 1-15 of 27 comments

76561198868336514 Jul 21, 2021 @ 4:37am

Hey there! I am sorry for the late reply.

We are currently investigating issues with the permanent XP boost not appearing for some players. Our teams are looking into this and hope to resolve this soon.

If you have not done so already, please provide an in game screenshot showing this XP boost not being visible, along with what your current level and sequence is for your current save.

Please attach these to {LINK REMOVED} and we will be able to help further. :)

- Ubisoft Support

BHOPA SWami has Assassin's Creed Syndicate

Jul 21, 2021 @ 7:49pm

Oksir

UbiBaron [developer] Aug 4, 2021 @ 2:34am

Thank you, let us know how you get on with that.

- Ubisoft Support

iBe ImmorTaLiiTy has Assassin's Creed Syndicate

Sep 4, 2021 @ 3:02am

Bought Season Pass but no XP boost?

Hey all,

I bought the Season Pass and it says I should have a permanent XP boost (Indicated by an Icon which I don't have and a gold xp bar, which is blue for me). Does anybody know how to get it working or what I am doing wrong? I assume you get it from the start of the game and you don't need to go to sequence 3 or higher to get it activated?

Thanks in advance!

iBe ImmorTaLiiTy has Assassin's Creed Syndicate

Sep 4, 2021 @ 3:27am

I just read (and saw) you get a massive TIMER next to your minimap that you cannot hide and an icon.. You know what, I'm good, I don't want the XP booster (it's only 10% anyway), way too unimmersive! Lmao

BHOPA SWami has Assassin's Creed Syndicate

Oct 7, 2021 @ 7:47pm

i buy season pass for A permanent XP boost but its not working in game what can i do please help me ?

Ubi_TheBerry [developer] Oct 9, 2021 @ 2:57pm

Hey guys!

IT.GAMER - do you have any screenshots or clips available showing that the XP Boosted hasn't been activated in-game?

iBe ImmorTaLiiTy - did you opt not to buy the Season Pass or is it still not activating when it should for you?

We're more than happy to take a closer look.

Thank you!

- Ubisoft Support

KosieRosie84 Oct 17, 2021 @ 9:04am

I have the same problem, bought the gold edition on Epic Games and the dlc's are working except the permanent xp boost, something tells me this bug started after the transition from Uplay to Ubisoft Connect.

Message for Ubi_TheBerry, Im tech guy that knows in and out of pc and after seeing the posts on Youtube and here on the forums about the xp bug for season pass thats not working after the Ubisoft Connect was launched this should be fixed for upcoming update for the Ubisoft Connect app. Thanx.

KosieRosie84 Oct 17, 2021 @ 9:09am

Here is a clip from a guy on Youtube who had problems with the bug and the save file delete did not fix it for me or anyone else.

https://www.youtube.com/watch?v=vbZXRPs3iYw

KosieRosie84 Oct 17, 2021 @ 9:17am

Here is a clip from guy on Youtube who has this bug if you want to see for yourself. Have this bug as well.

https://www.youtube.com/watch?v=vbZXRPs3iYw

#10

76561199187542534 Oct 18, 2021 @ 3:29pm

Hi there everyone.

This is an issue that has been reported and brought to the attention of the team for further investigation.

So that we can report affected players, would anyone experiencing this be able to share their Ubisoft username for us for forward on? If you would not like to share your username, could you please create a {LINK REMOVED} and let our team know you're affected by this issue.

Thank you!
- Ubisoft Support

#11

BHOPA SWami has Assassin's Creed Syndicate

Oct 18, 2021 @ 6:45pm

Originally posted by Ubi_TheBerry:
Hey guys!

IT.GAMER - do you have any screenshots or clips available showing that the XP Boosted hasn't been activated in-game?

iBe ImmorTaLiiTy - did you opt not to buy the Season Pass or is it still not activating when it should for you?

We're more than happy to take a closer look.

Thank you!

- Ubisoft Support

I already upload screenshot in ubisoft support in my case.

#12

76561198868149032 Oct 19, 2021 @ 5:54am

Originally posted by IT.GAMER:
Originally posted by Ubi_TheBerry:
Hey guys!

IT.GAMER - do you have any screenshots or clips available showing that the XP Boosted hasn't been activated in-game?

iBe ImmorTaLiiTy - did you opt not to buy the Season Pass or is it still not activating when it should for you?

We're more than happy to take a closer look.

Thank you!

- Ubisoft Support
I already upload screenshot in ubisoft support in my case.

Many thanks IT.GAMER :)

- Ubisoft Support

#13

BHOPA SWami has Assassin's Creed Syndicate

Oct 19, 2021 @ 6:18pm

The season pass is working but only permanent XP boost is not working ?
I already rise the issues from 2 month (IT-GAMER12).

Last edited by BHOPA SWami; Oct 19, 2021 @ 6:22pm

#14

76561198868205544 Oct 21, 2021 @ 1:08pm

Originally posted by IT.GAMER:
The season pass is working but only permanent XP boost is not working ?
I already rise the issues from 2 month (IT-GAMER12).

Sorry to hear this. What is your case number?

- Ubisoft Support

#15

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Assassin's Creed Syndicate > Player Support > Topic Details

Date Posted: Jul 8, 2021 @ 10:06pm

Posts: 27