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Please note that not all items can be recoloured. The base game ones should be able to be recoloured, but any unlockable content ones (such as DLC or legacy outfits) will be locked to that colour.
Please also see this support article[www.ubisoft.com], which says a few words about what can be changed.
Can you give me an example of an item you are trying to recolour, as well as what happens when you try to recolour it? It would help to have some screenshots showing what happens, as this will help me best see how to advise you. Here's our screenshots guide[www.ubisoft.com] to help with that.
Please let me know if I can clarify this further
- Ubisoft Support