Assassin's Creed Syndicate

Assassin's Creed Syndicate

통계 보기:
Icaro Waisman 2016년 1월 4일 오전 11시 16분
Error kernel security check failure BSOD
Does everybody knows how can fix this? Everytime I go out to the game my computer crash with the message of error kernel security check failure. Im not the only with this problem. a lot of people are having this too.
< >
전체 댓글 25개 중 1~15개 표시 중
LedZepphead 2016년 1월 4일 오후 12시 54분 
You might have a corrupted file somewhere, is this only happening for Syndicate or do other games have this issue as well?

Also what are your system specs? And are using Windows OS, if so which one?

If it's Syndicate only, try verifying your steam game cache. And check your windows directX drivers by typing "dxdiag" into your windows search bar (google dxdiag if you don't know what to do). You may have to unistall and do a clean install of your directX drivers (google how to do this as well if you don't know).

If you have Windows 8.1 or 10 you can read through this and follow the steps: http://windowsreport.com/kernel-security-check-failure-windows/
LedZepphead 님이 마지막으로 수정; 2016년 1월 4일 오후 12시 56분
Icaro Waisman 2016년 1월 4일 오후 4시 44분 
im using windows 10 and it is just with syndicate, all things here runs ok, sometimes its when I start the game and in the most part its when I go out.
Icaro Waisman 2016년 1월 4일 오후 6시 22분 
Every time I go out of the game, It gives the Blue screen. i've try a lot of things and my last hope was re-install the windows, but dont work, still crashes. My PC is completely updated. windows 10 pro 64x. the game runs fine, I use the low settings, but its ok. but every time a go out, it crashes to the BSOD. So I send this same report on Steam forum and now I'm trying here.
LedZepphead 2016년 1월 4일 오후 6시 50분 
ICARO WAISMAN님이 먼저 게시:
Every time I go out of the game, It gives the Blue screen. i've try a lot of things and my last hope was re-install the windows, but dont work, still crashes. My PC is completely updated. windows 10 pro 64x. the game runs fine, I use the low settings, but its ok. but every time a go out, it crashes to the BSOD. So I send this same report on Steam forum and now I'm trying here.

I would also recommend sending the report in a Uplay support ticket as well (and the dxdiag report), they may know exactly what the issue is since it's only Syndicate and other users may have had this issue. Also check their forums also to see if anyone else is/has experienced this issue.

In the meantime, I still think it may be a corrupt file issue or a missing driver for Windows DirectX. So check that link I posted or just google the title of your post here verbatim. There are at least 2 websites I know of when searching this that will tell you the steps in detail of what to do when you get this error message. Good luck, and post back here if you find the fix or if the link I posted helped you resolve this.

You could also try a reinstall of Syndicate if all else fails.
LedZepphead 님이 마지막으로 수정; 2016년 1월 4일 오후 6시 50분
Icaro Waisman 2016년 1월 6일 오전 9시 37분 
still nothing. I'm downloading the game again and reinstalled the windows for zero for the third time to try again. if don't work, I give up... this is f.u.c.k.i.n.g. annoying!
Icaro Waisman 2016년 1월 6일 오전 9시 40분 
The problem got worse, because its happends when I launch the game, so I dont even can't play now!
LedZepphead 2016년 1월 7일 오전 12시 18분 
ICARO WAISMAN님이 먼저 게시:
The problem got worse, because its happends when I launch the game, so I dont even can't play now!

What have you done so far? Just reinstall Windows and Syndicate?

What are your system specs?

Have you checked that link I gave you about kernel security check failure and done all the steps there?

Check back in your dxdiag and see if these directX drivers are downloaded:

Microsoft Visual C++ 2010 Redistributable Package (x86)
If you have a 64-Bit System you also need the Microsoft Visual C++ 2010 Redistributable Package (x64)

If they aren't, download them.

After doing all those steps here's a couple other things you can try:

  • Verify game cache (do this again after the steps above).
  • Run Uplay and ACS.EXE as administrators.
  • Disable Steam overlay.
  • Disable cloud sync on Uplay.
  • Disable your AV for Syndicate or Steam.
  • Disable Raptr (AMD) or any other performance software such as MSI Afterburner, EVGA Precision X, etc...

You may not have to do all these steps to get it working, these are just things that have worked for one person or another (or not at all). I still think that given your error message, that following up on what steps to do in the event of BSOD is the best course of action (either check the link or google the title of your post). The error message you're getting may also be a result of those missing drivers posted here: Microsoft Visual C++ 2010 Redistributable Package (x86) and (x64), you would need both because your OS is 64-bit.
LedZepphead 님이 마지막으로 수정; 2016년 1월 7일 오전 12시 18분
Icaro Waisman 2016년 1월 7일 오전 5시 59분 
thanks, Jason, Im still downloading the game. my windows was update to a new version, 1511 or something.when I finish, I wiil follow your steps. But for now I realy apreciate your help. about your link, I understand that I need to keep my sistem completed update, all drivers, softwares and all. that's why I formated my pc again. I'll post when the download finishes. thanks again, even if nothing else works. and sorry for the english. I'm from Brazil. Ah, happy 2016!
Icaro Waisman 2016년 1월 7일 오전 6시 10분 
These are my specs: its a Dell notebook, but I run GTA 5 on medium settings, dying light, even AC unity doesn't give me those problems

Processador
Modelo: Intel® Core i5-4200U CPU @ 2.60GHz

Memória Ram
Capacidade: 6 GB ram

Placa de vídeo
Nvidia GT 740m 2GB

Versão instalada: 11.0
Aceleração 3D: Sim
Som
Nome: Realtek High Definition Audio
Disco rígido
Espaço livre: 773.03 GB
Espaço total: 931.51 GB
Sistema Operacional
Nome: Microsoft Windows 10. 1511
Arquitetura: 64 bits
LedZepphead 2016년 1월 7일 오전 6시 13분 
ICARO WAISMAN님이 먼저 게시:
thanks, Jason, Im still downloading the game. my windows was update to a new version, 1511 or something.when I finish, I wiil follow your steps. But for now I realy apreciate your help. about your link, I understand that I need to keep my sistem completed update, all drivers, softwares and all. that's why I formated my pc again. I'll post when the download finishes. thanks again, even if nothing else works. and sorry for the english. I'm from Brazil. Ah, happy 2016!

Of course buddy, no problem. I hope you can get it working properly again. Also if you could post back here if you get it working again, specifically what exactly made it work if you can. I would very much appreciate it since it might allow me to help others in the future with similar issues. Likewise, if you can't get it working, post what happened and I will continue to try and help to the best of my knowledge and ability (or direct you to somewhere to help you resolve everything). Good luck and happy 2016 to you as well! :steamhappy:
Icaro Waisman 2016년 1월 8일 오후 3시 58분 
hey, sadlly, the problem continues, but I found this on dxdiag report:

------------------
System Information
------------------
Time of this report: 1/8/2016, 20:47:18
Machine name: DESKTOP-QGP71B6
Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.151121-2308)
Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: Dell Inc.
System Model: Inspiron 5437
BIOS: BIOS Date: 11/14/13 11:16:41 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz (4 CPUs), ~1.6GHz
Memory: 8192MB RAM
Available OS Memory: 8096MB RAM
Page File: 1637MB used, 8379MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.10586.0000 64bit Unicode


---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Falha no bucket , tipo 0

Nome do Evento: BlueScreen

Resposta: Not available

ID do CAB: 0



Assinatura do problema:

P1: 139

P2: 3

P3: ffffd00024569750

P4: ffffd000245696a8

P5: 0

P6: 10_0_10586

P7: 0_0

P8: 256_1

P9:

P10:



Arquivos anexados:

C:\Windows\Minidump\010816-29406-01.dmp

C:\Windows\Temp\WER-79140-0.sysdata.xml

C:\Windows\MEMORY.DMP



Esses arquivos podem estar disponíveis em:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_139_57ddcfdf9015a153c56841d129adde86b5a3d80_00000000_cab_15f28e6b



Símbolo da análise:

Verificando novamente solução: 0

ID do Relatório: ab1b51de-a9e2-4579-ba14-4c8ca544cb9d

Status do Relatório: 2048

Bucket com hash:
+++ WER1 +++:
Falha no bucket , tipo 0

Nome do Evento: BlueScreen

Resposta: Not available

ID do CAB: 0



Assinatura do problema:

P1: 139

P2: 3

P3: ffffd00024569750

P4: ffffd000245696a8

P5: 0

P6: 10_0_10586

P7: 0_0

P8: 256_1

P9:

P10:



Arquivos anexados:

C:\Windows\Minidump\010816-29406-01.dmp

C:\Windows\Temp\WER-79140-0.sysdata.xml

C:\Windows\MEMORY.DMP



Esses arquivos podem estar disponíveis em:

C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_139_57ddcfdf9015a153c56841d129adde86b5a3d80_00000000_03021e6b



Símbolo da análise:

Verificando novamente solução: 0

ID do Relatório: ab1b51de-a9e2-4579-ba14-4c8ca544cb9d

Status do Relatório: 4

Bucket com hash:
+++ WER2 +++:
No Data
+++ WER3 +++:
No Data
+++ WER4 +++:
No Data
+++ WER5 +++:
No Data
+++ WER6 +++:
No Data
+++ WER7 +++:
No Data
+++ WER8 +++:
No Data
+++ WER9 +++:
No Data
Icaro Waisman 2016년 1월 8일 오후 4시 37분 
So I follow the directory and found this report:

Version=1
EventType=BlueScreen
EventTime=130967701921215574
ReportType=4
Consent=1
ReportIdentifier=7026bc7f-b661-11e5-9bcf-a41f72f72a8a
IntegratorReportIdentifier=ab1b51de-a9e2-4579-ba14-4c8ca544cb9d
NsAppName=BlueScreen
Response.type=4
Sig[0].Name=Code
Sig[0].Value=139
Sig[1].Name=Parameter 1
Sig[1].Value=3
Sig[2].Name=Parameter 2
Sig[2].Value=ffffd00024569750
Sig[3].Name=Parameter 3
Sig[3].Value=ffffd000245696a8
Sig[4].Name=Parameter 4
Sig[4].Value=0
Sig[5].Name=OS version
Sig[5].Value=10_0_10586
Sig[6].Name=Service Pack
Sig[6].Value=0_0
Sig[7].Name=Product
Sig[7].Value=256_1
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10586.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1046
File[0].CabName=010816-29406-01.dmp
File[0].Path=010816-29406-01.dmp
File[0].Flags=589826
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\010816-29406-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-79140-0.sysdata.xml
File[1].Flags=589826
File[1].Type=5
File[1].Original.Path=C:\Windows\Temp\WER-79140-0.sysdata.xml
File[2].CabName=Report.cab
File[2].Path=Report.cab
File[2].Flags=196608
File[2].Type=11
File[2].Original.Path=Report.cab
Ns[0].Name=stopcode
Ns[0].Value=00000139
Ns[1].Name=p1
Ns[1].Value=3
Ns[2].Name=p2
Ns[2].Value=24569750
Ns[3].Name=p3
Ns[3].Value=245696A8
Ns[4].Name=p4
Ns[4].Value=0
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=00000000000000000000000000000000
Icaro Waisman 2016년 1월 8일 오후 4시 37분 
But I have no idea what this means and whats the problem
LedZepphead 2016년 1월 8일 오후 5시 14분 
ICARO WAISMAN님이 먼저 게시:
But I have no idea what this means and whats the problem

It would seem you have something wrong with your memory dump not going into the proper file path but this is beyond my knowledge. As it could be a outdated driver issue, a hardware issue, an old anti-virius issue, a maleware issue or even a problem with Windows itself (if it's not a legit copy of Windows you're using). If it's a driver issue for your gpu, you would need to do a clean install of the newest driver for your GPU and remove all your old drivers, here is a helpful guide: http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html

If it's a anti-virus issue, google how to safely remove your old AV. If it's a maleware issue download malewarebytes here (if you don't already have an anti-maleware): https://www.malwarebytes.org/ then run a scan and if anything shows up, reboot your pc in safe mode and run it again (in safe mode). If it's a hardware issue, my best guess would be your memory but with a laptop I can only direct you to to google "hardware issues with your exact laptop".

Before you do any of the above, my first recommendation would be to ask on the microsoft windows forums or with windows customer support as they would be able to pinpoint exactly what the problem is, be sure to post your dxdiag readout and the second readout you posted (your last 2 posts). Do this before you do anything else, so you know exactly what the problem is. Good Luck!
LedZepphead 님이 마지막으로 수정; 2016년 1월 8일 오후 6시 04분
Icaro Waisman 2016년 1월 8일 오후 7시 13분 
thanks, man. I realy apprecieated your help. Now you get me those steps, maybe still some hope. one of my doubts its that I already have the last nvidia driver. today I have put more 2GB RAM, and now I use 8GB, which I know its not enough if the graphic card is so slow as mine. sorry for the english
< >
전체 댓글 25개 중 1~15개 표시 중
페이지당 표시 개수: 1530 50

게시된 날짜: 2016년 1월 4일 오전 11시 16분
게시글: 25