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Files shouldn't just disappear by themselves. Some action someone undertaken on that PC throughout that time caused it. One of these things might have caused it:
— Playing on a different operating system (Hollow Knight doesn't have cross-platform Steam Cloud enabled)
— Reinstalling/Refreshing operating system (this can lose personal files)
— Playing on a different local system user account (save files are per-account)
— As Steam Cloud can be unreliable, it could just fail to sync the save files at some point when closing the game or logging in/out/exiting Steam
— Logging in on Steam on a different Steam account on the same local system user account (this is a good way to lose personal files, like saves, when either of two Steam accounts have Steam Cloud enabled)