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Maybe try using another controller if you have. Or maybe test it out on another game and see if it works. If it does, try uninstalling, then reinstalling Hollow Knight.
It may also be the version, if you aren't using the latest version.
Just a suggestion, since I have no problem when I play with a controller. :)
Which OS and controllers are you using?
I've a thread here that may resolve things for you:
https://steamcommunity.com/app/367520/discussions/2/3105763714509031039/