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If you don't want to many spoilers just keep searching the City of Tears. It's somewhere in that area (doesn't require any big abilities from later)
Actual spoiler
In the City of Tears go and search for the Soul Sanctuary. Fight your way through and beat the Soul Master to get the ability to break those floors.
Lil spoiler
If you got the Dream Nail you can fight a harder version of him called Soul Tyrant. It's probably that version everyone has trouble with. Soul Master is rather easy in comparison.