Failing To Load Game :: Interstellar Rift Bugs and Technical Support

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I MA50N UK I has Interstellar Rift

Mar 11, 2018 @ 2:31pm

Failing To Load Game

Hi Devs or anybody else reading this whenever i click play in my steam the game says its loading but after about 3 to 5 seconds it just stops again i have asked other servers and nobody knows im not good at computers whatsoever so can u explain easily

hint i was playing about 6 hours ago then went on arma 3 for a bit then went to come back in then this happened so if anybody can help please help and thank you if you want devs u can use teamviewer to have a look as im really bad as it took me a week to figure out where the games where located in the files please help

Last edited by I MA50N UK I; Mar 11, 2018 @ 2:32pm

A developer of this app has marked a post as the answer to the topic above.
Click here to jump to that post.

Originally posted by Hurles:

This seems to have been solved, after a small converstation in our official Disocrd channel. If anyone is experiencing the same problem, delete "Config.json" and "server.json" from the %AppData%/InterstellarRift folder, and let the game generate new ones.

- Hurles

< >

Showing 1-12 of 12 comments

LordJerle

Mar 12, 2018 @ 10:57pm

Stuck on preparing game?

I MA50N UK I has Interstellar Rift

Mar 13, 2018 @ 8:42am

when i click play on steam it says its preparing to load but when the steam preaprearing to load is gone it just stops as if i closed the game

LordJerle

Mar 13, 2018 @ 9:42am

What anti-virus software are you using? Avast doesn't seem to like the game and whenever there's a patch, I have to temporarily disable it when I launch.

I MA50N UK I has Interstellar Rift

Mar 13, 2018 @ 9:44am

i dont think i have one

STORM

Mar 13, 2018 @ 11:52am

Have you tried a reboot?

I MA50N UK I has Interstellar Rift

Mar 13, 2018 @ 12:05pm

what u mean by reboot

STORM

Mar 13, 2018 @ 12:56pm

Restart your computer. You may need a fresh start.

I MA50N UK I has Interstellar Rift

Mar 13, 2018 @ 12:58pm

reset or restart i have restarted about 40 times

STORM

Mar 13, 2018 @ 1:16pm

Last resort is to check the IR log file if it gives any insight. Check for it by:

1) Select windows Start
2) Type %appdata% in the search field, then follow it to

Roaming\InterstellarRift\Logs

3) Open the RollingFileLog.txt
4) Copy and paste the contents here

Hopefully tells you something for devs to troubleshoot.

I MA50N UK I has Interstellar Rift

Mar 13, 2018 @ 1:21pm

2018-01-14 15:13:38,686 [Game.Program] : J.Bennett INFO - Launched!
Game Version: 0.1.53b4
OS: Microsoft Windows 10 Home (10.0.15063.0) 64-bit
CPU: Intel64 Family 6 Model 94 Stepping 3, GenuineIntel 4 cores (usage 12.22%)
RAM: 8.88 GB / 11.94 GB (74% free)
Virtual: 3.59 GB / 4.00 GB (90% free)
HDD: [C:\] 368.55 GB / 930.96 GB (40% free): Fixed NTFS
GPU: { ID: 0 Name: NVIDIA GeForce GTX 1050 Ti DriverVersion: 23.21.13.8813 }

2018-01-14 15:13:53,704 [Game.Program] : J.Bennett INFO - Shutting down
2018-01-14 15:13:56,888 [Game.Program] : J.Bennett INFO - Launched!
Game Version: 0.1.53b4
OS: Microsoft Windows 10 Home (10.0.15063.0) 64-bit
CPU: Intel64 Family 6 Model 94 Stepping 3, GenuineIntel 4 cores (usage 51.79%)
RAM: 8.80 GB / 11.94 GB (74% free)
Virtual: 3.59 GB / 4.00 GB (90% free)
HDD: [C:\] 368.55 GB / 930.96 GB (40% free): Fixed NTFS
GPU: { ID: 0 Name: NVIDIA GeForce GTX 1050 Ti DriverVersion: 23.21.13.8813 }

2018-01-14 15:14:14,067 [Game.Program] : J.Bennett INFO - Shutting down
2018-01-14 15:14:17,869 [Game.Program] : J.Bennett INFO - Launched!
Game Version: 0.1.53b4
OS: Microsoft Windows 10 Home (10.0.15063.0) 64-bit
CPU: Intel64 Family 6 Model 94 Stepping 3, GenuineIntel 4 cores (usage 51.17%)
RAM: 8.76 GB / 11.94 GB (73% free)
Virtual: 3.59 GB / 4.00 GB (90% free)
HDD: [C:\] 368.55 GB / 930.96 GB (40% free): Fixed NTFS
GPU: { ID: 0 Name: NVIDIA GeForce GTX 1050 Ti DriverVersion: 23.21.13.8813 }

2018-01-14 15:14:27,886 [Game.GameStates.GameClient] : J.Bennett INFO - Game Client started (connected to: 127.0.0.1:8905)
2018-01-14 15:14:28,925 [Game.Server.PacketHandler] : J.Bennett INFO - Login packet received from J.Bennett
2018-01-14 15:14:28,937 [Game.Server.PacketHandler] : J.Bennett INFO - Start steam validation for J.Bennett.
2018-01-14 15:14:29,306 [Game.Server.PacketHandler] : J.Bennett INFO - Login for J.Bennett accepted.
2018-01-14 15:14:29,313 [Game.Server.Player] : J.Bennett INFO - Loading system and fixing ships for J.Bennett.
2018-01-14 15:14:29,411 [Game.Server.PlayerController] : J.Bennett INFO - Player J.Bennett joined server
2018-01-14 15:14:29,539 [Game.Server.Player] : J.Bennett INFO - Player J.Bennett requesting save data for system Tutoria.
2018-01-14 15:14:29,543 [Game.Universe.SystemManager] : J.Bennett INFO - No ghost player for system Tutoria and not pending, requesting ghost player.
2018-01-14 15:14:29,567 [Game.Universe.SystemManager] : J.Bennett INFO - No ghost player for system Tutoria but requested. Pending save data request.
2018-01-14 15:14:29,568 [Game.Server.PacketHandler] : J.Bennett INFO - Login completed for J.Bennett.
2018-01-14 15:14:32,460 [Game.Server.Player] : J.Bennett INFO - Player requesting save data for system Tutoria.
2018-01-14 15:14:32,460 [Game.Universe.SystemManager] : J.Bennett INFO - No ghost player for system Tutoria manual save.
2018-01-14 15:14:32,943 [Game.Server.Player] : J.Bennett INFO - Player joined chunk Tutoria at frame 61.
2018-01-14 15:14:32,954 [Game.Universe.SystemManager] : J.Bennett INFO - Save data recieved for system Tutoria(974720 bytes) at frame 61 with 0 catchup frames
2018-01-14 15:14:32,955 [Game.Server.Player] : J.Bennett INFO - Player J.Bennett joined chunk Tutoria at frame 61.
2018-01-14 15:14:32,975 [Game.Server.Player] : J.Bennett INFO - Mission 8c564821-eafa-41f3-962b-680dd594431e started.
2018-01-14 15:14:35,029 [Game.Universe.SystemManager] : J.Bennett INFO - Save data recieved for system Tutoria(974720 bytes) at frame 61 with 0 catchup frames
2018-01-14 15:26:40,871 [Game.Universe.SystemManager] : J.Bennett INFO - System saved: 10000_-10000_10000_3789 (953523 bytes)
2018-01-14 15:28:01,121 [Game.Universe.SystemManager] : J.Bennett INFO - System saved: 10000_-10000_10000_4189 (432953 bytes)
2018-01-14 15:29:02,222 [Game.Universe.SystemManager] : J.Bennett INFO - System saved: 10000_-10000_10000_4191 (556196 bytes)
2018-01-14 15:29:19,753 [Game.Universe.SystemManager] : J.Bennett INFO - System saved: 10000_-10000_10000_4230 (455382 bytes)
2018-01-14 15:36:16,640 [Game.GameStates.GameClient] : J.Bennett INFO - Game Client unloaded
2018-01-14 15:36:16,644 [Game.Server.NetworkController] : J.Bennett INFO - Disconnecting player: 1, reason: LDEC_NetserverStatusChanged
2018-01-14 15:36:16,646 [Game.Server.PlayerController] : J.Bennett INFO - Player J.Bennett left server.
2018-01-14 15:41:47,449 [Game.GameStates.GameShipEditor] : J.Bennett INFO - Game Editor started
2018-01-14 15:46:44,890 [Game.GameStates.GameShipEditor] : J.Bennett INFO - Game Editor unloaded
2018-01-14 15:54:05,173 [Game.Client.OptionsMenuTab_Play] : J.Bennett ERROR - Failed to start game, another instance might already be running ENet.ENetException: Host creation call failed.
at ENet.Host.Initialize(IPEndPoint address, Int32 peerLimit, Int32 channelLimit, Int32 incomingBandwidth, Int32 outgoingBandwidth)
at Game.Networking.NetServer..ctor(String upnpIdent, Int32 cport, Int32 maxConnections, Boolean enableUpnp)
at Game.Server.NetworkController..ctor(ControllerManager manager)
at Game.Server.ControllerManager.CreateDefaultControllers()
at Game.GameStates.GameServer..ctor(Boolean asStandalone)
at Game.GameStates.GameSingleplayer.StartGame()
at Game.Client.OptionsMenuTab_Play.i_startSinglePlayerGame(String galaxyName)

#10

I MA50N UK I has Interstellar Rift

Mar 13, 2018 @ 1:26pm

ager] : J.Maxwell INFO - Ghost player for system Vectron Syx found, requesting save data on frame 50382.
2018-03-11 13:52:26,379 [Game.Universe.Galaxy] : J.Maxwell INFO - End saving all systems
2018-03-11 13:52:27,614 [Game.Universe.SystemManager] : J.Maxwell INFO - Save data recieved for system Vectron Syx(6328510 bytes) at frame 50382 with 25 catchup frames
2018-03-11 13:52:27,835 [Game.Universe.SystemManager] : J.Maxwell INFO - System saved: Vectron Syx (6328510 bytes)
2018-03-11 13:54:58,892 [Game.Server.NetworkController] : J.Maxwell INFO - Disconnecting player: 3, reason: LDEC_GhostClientTimeOut
2018-03-11 13:54:58,956 [Game.Server.NetworkController] : J.Maxwell INFO - Disconnecting player: 4, reason: LDEC_NetserverStatusChanged
2018-03-11 13:54:58,956 [Game.Server.NetworkController] : J.Maxwell WARN - Received disconnect message from invalid connections: 4
2018-03-11 13:57:26,400 [Game.Universe.Galaxy] : J.Maxwell INFO - Start saving all systems
2018-03-11 13:57:26,401 [Game.Universe.SystemManager] : J.Maxwell INFO - Ghost player for system Vectron Syx found, requesting save data on frame 56383.
2018-03-11 13:57:26,401 [Game.Universe.Galaxy] : J.Maxwell INFO - End saving all systems
2018-03-11 13:57:27,664 [Game.Universe.SystemManager] : J.Maxwell INFO - Save data recieved for system Vectron Syx(6327852 bytes) at frame 56383 with 25 catchup frames
2018-03-11 13:57:28,370 [Game.Universe.SystemManager] : J.Maxwell INFO - System saved: Vectron Syx (6327852 bytes)
2018-03-11 14:01:32,696 [Game.GameStates.GameShipEditor] : J.Maxwell INFO - Game Editor unloaded
2018-03-11 14:01:33,977 [Game.Server.UniverseWatcher] : J.Maxwell INFO - Ship removed, details:
Name: HSC Excavator Mk I
Creator: {Name: J.Maxwell, ID: 76561198217672487}
Reason: RR_Upgraded
System: Vectron Syx
Warp: 0
Position: {X:-252972463846.39 Y:821280690512.575 Z:156288590532.267}
RBIndex == -1: False
Tile position: {X: -61760855, Y: 200507981, Z: 38156394}
Tile lastActiveFrameNumber: 12157327
Tile isStatic: True
SolarSystem Frame: 61328
SolarSystem NumberOfUsedTiles: 106
SolarSystem ThisFrameActiveTiles: 1

2018-03-11 14:01:34,133 [Game.Universe.Net.SolarSystemState] : J.Maxwell INFO - Ship HSC Excavator Mk I by J.Maxwell added to system Vectron Syx (Vectron Syx)
2018-03-11 14:01:34,142 [Game.Server.UniverseWatcher] : J.Maxwell DEBUG - Not logging ship removal to avoid logging the same ship removal more than once.
2018-03-11 14:01:34,142 [Game.Server.UniverseWatcher] : J.Maxwell DEBUG - Not logging ship removal to avoid logging the same ship removal more than once.
2018-03-11 14:02:16,034 [Game.Framework.DisplayHelpers] : J.Maxwell INFO - Changing display to fullscreen mode.
GDI Name: \\.\DISPLAY1
Name: S241HL
Resolution: 1920x1080x32 bpp @ 60 Hz
dmFields: DisplayOrientation, BitsPerPixel, PixelsWidth, PixelsHeight, DisplayFlags, DisplayFrequency
dmFixedOutput: 0
2018-03-11 14:02:17,243 [Game.Framework.DisplayHelpers] : J.Maxwell INFO - Changing display to fullscreen mode.
GDI Name: \\.\DISPLAY1
Name: S241HL
Resolution: 1920x1080x32 bpp @ 60 Hz
dmFields: DisplayOrientation, BitsPerPixel, PixelsWidth, PixelsHeight, DisplayFlags, DisplayFrequency
dmFixedOutput: 0
2018-03-11 14:02:26,415 [Game.Universe.Galaxy] : J.Maxwell INFO - Start saving all systems
2018-03-11 14:02:26,417 [Game.Universe.SystemManager] : J.Maxwell INFO - Ghost player for system Vectron Syx found, requesting save data on frame 62383.
2018-03-11 14:02:26,417 [Game.Universe.Galaxy] : J.Maxwell INFO - End saving all systems
2018-03-11 14:02:27,728 [Game.Universe.SystemManager] : J.Maxwell INFO - Save data recieved for system Vectron Syx(6365788 bytes) at frame 62383 with 26 catchup frames
2018-03-11 14:02:27,918 [Game.Universe.SystemManager] : J.Maxwell INFO - System saved: Vectron Syx (6365788 bytes)
2018-03-11 14:07:26,437 [Game.Universe.Galaxy] : J.Maxwell INFO - Start saving all systems
2018-03-11 14:07:26,439 [Game.Universe.SystemManager] : J.Maxwell INFO - Ghost player for system Vectron Syx found, requesting save data on frame 68383.
2018-03-11 14:07:26,439 [Game.Universe.Galaxy] : J.Maxwell INFO - End saving all systems
2018-03-11 14:07:28,835 [Game.Universe.SystemManager] : J.Maxwell INFO - Save data recieved for system Vectron Syx(11759535 bytes) at frame 68383 with 48 catchup frames
2018-03-11 14:07:29,176 [Game.Universe.SystemManager] : J.Maxwell INFO - System saved: Vectron Syx (11759535 bytes)
2018-03-11 14:12:26,458 [Game.Universe.Galaxy] : J.Maxwell INFO - Start saving all systems
2018-03-11 14:12:26,460 [Game.Universe.SystemManager] : J.Maxwell INFO - Ghost player for system Vectron Syx found, requesting save data on frame 74384.
2018-03-11 14:12:26,460 [Game.Universe.Galaxy] : J.Maxwell INFO - End saving all systems
2018-03-11 14:12:29,401 [Game.Universe.SystemManager] : J.Maxwell INFO - Save data recieved for system Vectron Syx(15856986 bytes) at frame 74384 with 59 catchup frames
2018-03-11 14:12:29,848 [Game.Universe.SystemManager] : J.Maxwell INFO - System saved: Vectron Syx (15856986 bytes)
2018-03-11 14:17:26,478 [Game.Universe.Galaxy] : J.Maxwell INFO - Start saving all systems
2018-03-11 14:17:26,480 [Game.Universe.SystemManager] : J.Maxwell INFO - Ghost player for system Vectron Syx found, requesting save data on frame 80384.
2018-03-11 14:17:26,480 [Game.Universe.Galaxy] : J.Maxwell INFO - End saving all systems
2018-03-11 14:17:30,116 [Game.Universe.SystemManager] : J.Maxwell INFO - Save data recieved for system Vectron Syx(22488255 bytes) at frame 80384 with 73 catchup frames
2018-03-11 14:17:30,714 [Game.Universe.SystemManager] : J.Maxwell INFO - System saved: Vectron Syx (22488255 bytes)
2018-03-11 14:22:26,504 [Game.Universe.Galaxy] : J.Maxwell INFO - Start saving all systems
2018-03-11 14:22:26,505 [Game.Universe.SystemManager] : J.Maxwell INFO - Ghost player for system Vectron Syx found, requesting save data on frame 86385.
2018-03-11 14:22:26,505 [Game.Universe.Galaxy] : J.Maxwell INFO - End saving all systems
2018-03-11 14:22:30,427 [Game.Universe.SystemManager] : J.Maxwell INFO - Save data recieved for system Vectron Syx(22796074 bytes) at frame 86385 with 78 catchup frames
2018-03-11 14:22:30,996 [Game.Universe.SystemManager] : J.Maxwell INFO - System saved: Vectron Syx (22796074 bytes)
2018-03-11 14:22:34,171 [Game.Framework.DisplayHelpers] : J.Maxwell INFO - Changing display to fullscreen mode.
GDI Name: \\.\DISPLAY1
Name: S241HL
Resolution: 1920x1080x32 bpp @ 60 Hz
dmFields: DisplayOrientation, BitsPerPixel, PixelsWidth, PixelsHeight, DisplayFlags, DisplayFrequency
dmFixedOutput: 0
2018-03-11 14:24:56,049 [Game.Framework.DisplayHelpers] : J.Maxwell INFO - Changing display to fullscreen mode.
GDI Name: \\.\DISPLAY1
Name: S241HL
Resolution: 1920x1080x32 bpp @ 60 Hz
dmFields: DisplayOrientation, BitsPerPixel, PixelsWidth, PixelsHeight, DisplayFlags, DisplayFrequency
dmFixedOutput: 0
2018-03-11 14:27:26,516 [Game.Universe.Galaxy] : J.Maxwell INFO - Start saving all systems
2018-03-11 14:27:26,517 [Game.Universe.SystemManager] : J.Maxwell INFO - Ghost player for system Vectron Syx found, requesting save data on frame 92385.
2018-03-11 14:27:26,518 [Game.Universe.Galaxy] : J.Maxwell INFO - End saving all systems
2018-03-11 14:27:30,283 [Game.Universe.SystemManager] : J.Maxwell INFO - Save data recieved for system Vectron Syx(23436093 bytes) at frame 92385 with 75 catchup frames
2018-03-11 14:27:30,875 [Game.Universe.SystemManager] : J.Maxwell INFO - System saved: Vectron Syx (23436093 bytes)
2018-03-11 14:32:26,536 [Game.Universe.Galaxy] : J.Maxwell INFO - Start saving all systems
2018-03-11 14:32:26,537 [Game.Universe.SystemManager] : J.Maxwell INFO - Ghost player for system Vectron Syx found, requesting save data on frame 98385.
2018-03-11 14:32:26,537 [Game.Universe.Galaxy] : J.Maxwell INFO - End saving all systems
2018-03-11 14:32:29,888 [Game.Universe.SystemManager] : J.Maxwell INFO - Save data recieved for system Vectron Syx(23182720 bytes) at frame 98385 with 67 catchup frames
2018-03-11 14:32:30,459 [Game.Universe.SystemManager] : J.Maxwell INFO - System saved: Vectron Syx (23182720 bytes)
2018-03-11 14:35:49,451 [Game.GameStates.GameClient] : J.Maxwell INFO - Game Client unloaded
2018-03-11 14:35:49,476 [Game.Server.NetworkController] : J.Maxwell INFO - Disconnecting player: 1, reason: LDEC_NetserverStatusChanged
2018-03-11 14:35:49,476 [Game.Server.PlayerController] : J.Maxwell INFO - Player J.Maxwell left server.
2018-03-11 14:35:50,586 [Game.Universe.Galaxy] : J.Maxwell INFO - Start saving all systems
2018-03-11 14:35:52,318 [Game.Universe.SystemManager] : J.Maxwell INFO - System saved: Vectron Syx (23448300 bytes)
2018-03-11 14:35:52,318 [Game.Universe.Galaxy] : J.Maxwell INFO - End saving all systems
2018-03-11 14:35:57,411 [Game.Program] : J.Maxwell INFO - Shutting down

#11