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AirElseWhere has Black Mesa

Mar 6, 2020 @ 1:43am

Crash after recent update

Cant open the game after the recent update. My game crashes as soon as I start it.

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Originally posted by DIGITAL SPORTS:

Hmm, something that we did to the UI recently must have broken it. I'll report this to Aleks and they'll investigate. Sorry for the inconvenience guys, glad we found a temporary fix for now.

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Showing 1-15 of 41 comments

KiRiASU

Mar 6, 2020 @ 1:58am

Yup, same issue. Can't start the game at all. Crashes right after the Crowbar Collective logo.

DIGITAL SPORTS [developer] Mar 6, 2020 @ 2:12am

Try verifying your game files. We've had some odd issues with the last few betas not validating properly. See if that helps.

Also, what are your system specs?

AirElseWhere has Black Mesa

Mar 6, 2020 @ 2:15am

Originally posted by BMS DIGITAL SPORTS:
Try verifying your game files. We've had some odd issues with the last few betas not validating properly. See if that helps.

Also, what are your system specs?

I will try your solution

Specs:
Intel I7 7700
Gtx 1070ti
16 GB ram

AirElseWhere has Black Mesa

Mar 6, 2020 @ 2:23am

Originally posted by BMS DIGITAL SPORTS:
Try verifying your game files. We've had some odd issues with the last few betas not validating properly. See if that helps.

Also, what are your system specs?

Still the same problem

DIGITAL SPORTS [developer] Mar 6, 2020 @ 2:33am

Have you been able to run the game successfully in the past? Which build?

AirElseWhere has Black Mesa

Mar 6, 2020 @ 2:35am

Originally posted by BMS DIGITAL SPORTS:
Have you been able to run the game successfully in the past? Which build?

I bought the game this week and was able to play yesterday until this recent update.

KiRiASU

Mar 6, 2020 @ 4:55am

Originally posted by BMS DIGITAL SPORTS:
Have you been able to run the game successfully in the past? Which build?

Verified game files. Didn't fix the problem, unfortunately. Tried to delete the cfg- and save-files as well. Didn't solve it either. And yes, I could start the version right before the most recent patch.

Break ba break has Black Mesa

Mar 6, 2020 @ 5:05am

it is very important which components are in the system, if everything worked before your new update

Great work with the f*ucking update. The loading time is nearly... infinite and after selecting my savegame, the game crashes with: can't load files, because of not compatible. What was the whole effort good for? We are now experiencing the early access version 1.0 and it all begins, where it started once upon a time. We in germany says: Au weia.

Last edited by Break ba break; Mar 6, 2020 @ 5:18am

tford1956

Mar 6, 2020 @ 5:29am

Yea the saves don't work. Have to start a new game.

KiRiASU

Mar 6, 2020 @ 5:30am

Ok, I uninstalled the game and deleted the folder. After reinstalling the issue still persists. Crash right at the Crowbar Collective logo. It worked flawless until most recent update (the 1.8 GB update).

My system:
Windows 10 Pro x64 1909 GER
MSI Z390 Gaming Pro Carbon Mainboard
Intel Core i7 9700K @ no overclock
Gigabyte Aorus Nvidia Geforce GTX 1080 Ti
32 GB G.Skill Ripjaws V DDR4-3200 SDRAM
Creative Labs SoundBlaster AE7

Everything is up-to-date!

Last edited by KiRiASU; Mar 6, 2020 @ 5:39am

#10

DIGITAL SPORTS [developer] Mar 6, 2020 @ 5:31am

Originally posted by m.sch71:
it is very important which components are in the system, if everything worked before your new update
Great work with the f*ucking update. The loading time is nearly... infinite and after selecting my savegame, the game crashes with: can't load files, because of not compatible. What was the whole effort good for? We are now experiencing the early access version 1.0 and it all begins, where it started once upon a time. We in germany says: Au weia.

It's posts like these that make it harder for me to help you guys. What were you hoping to accomplish by writing this?

Obviously his system specs are important. The update isn't broken for everyone, so I need to ascertain what specific in his setup that could be causing the issue, so I can investigate it. What the hell else do you want me to do?

As for your issues, start a new game from the chapter you were on. Our updates break saves. This is well known. You'll live.

#11

tford1956

Mar 6, 2020 @ 5:32am

Drivers up to date. Specs?

#12

DIGITAL SPORTS [developer] Mar 6, 2020 @ 5:35am

Originally posted by KiRiASU:
Verified game files. Didn't fix the problem, unfortunately. Tried to delete the cfg- and save-files as well. Didn't solve it either. And yes, I could start the version right before the most recent patch.

Could you please try two things for me?

Firstly - try launching the game with -windowed

Secondly - try launching the game with -oldgameui

And then could I also have your system specs, please?

#13

KiRiASU

Mar 6, 2020 @ 5:38am

Originally posted by BMS DIGITAL SPORTS:
Originally posted by KiRiASU:
Verified game files. Didn't fix the problem, unfortunately. Tried to delete the cfg- and save-files as well. Didn't solve it either. And yes, I could start the version right before the most recent patch.

Could you please try two things for me?

Firstly - try launching the game with -windowed

Secondly - try launching the game with -oldgameui

And then could I also have your system specs, please?

Hi, I will try your suggestions. I have attached my system specs in my last posting :)

Last edited by KiRiASU; Mar 6, 2020 @ 5:43am

#14