I can’t open up Black Mesa. Help me.

[Sarsath]

I just bought the official Steam version of Black Mesa on my Windows 10 laptop, but I cannot open it up. I tried everything. I tried restarting my computer, but it wouldn’t work. I tried reinstalling it, nothing. I tried verifying the integrity of my files, nope. I tried opening it by going into files and opening the bms, but I got nothing, not even when I ran as administrator. I tried going to the process section of task manager to find hl2.exe, but it isn’t there. I could really use some help.

[Rushi]

Does your computer have the retired system specs? The game will probably not run without them

[thray]

Please post your specs and the country of purchase.

[Sarsath]

Originally posted by Terra-BITE:

Does your computer have the retired system specs? The game will probably not run without them

How do I find out?

[Sarsath]

Originally posted by Jeremy Bearimy:

Please post your specs and the country of purchase.

How do I post my specs? Also, I purchased Black Mesa in the United States.

[thray]

Here are a couple of simple ways to get your specs.
Steam has a built in method to get your systems specs.
Select help/system info in Steam
https://steamcommunity.com/sharedfiles/filedetails/?id=825696525
Cut and paste the info in your next post

You can also use Windows built in dxdiag
- Press windows(next to left ctrl) + r together
- A window called "run" will pop up.
- Type in dxdiag
- Press enter
- dxdiag will open

- Let it run
- Copy and paste your specs

[Sarsath]

Alright, here is all of my computer specs:

Computer Information:
Manufacturer: Acer
Model: Predator PH315-51
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 2208 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1060
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.3602
DirectX Driver Version: 26.21.14.3602
Driver Date: 8 16 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 144 Hz
DirectX Card: NVIDIA GeForce GTX 1060
VendorID: 0x10de
DeviceID: 0x1c20
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6143 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 16226 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 243048 Mb
Largest Free Hard Disk Block: 18357 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

[thray]

Try running the game in windowed mode.
Go to Black Mesa's "Properties" and then "Set launch options."
Enter "-window -noborder".
https://support.steampowered.com/kb_article.php?ref=1040-JWMT-2947

[thray]

If windowed mode did not help, do the following

Remove everything from the launch options and try autoconfig being sure to follow the instructions to the letter.

The -autoconfig launch option will allow Steam to configure a Source Engine game with the best settings for use on your machine.
1. Restart your computer.
2. Verify the integrity of the game files.
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
3. Immediately after verification run Autoconfig.


Open Steam
Go to the "Library"
Right-click the game which needs to be reconfigured
Select "Properties" from the menu
Click the "Set launch options..." button
Remove any launch options currently shown.
Type -autoconfig in the box.
4. Remove -autoconfig after a successful launch.
https://support.steampowered.com/kb_article.php?ref=1216-JMTZ-0860#

[Sarsath]

Originally posted by Jeremy Bearimy:

Remove everything from the launch options

Forgive me for being stupid, but how?

[thray]

Originally posted by Sarsath:

Originally posted by Jeremy Bearimy:

Remove everything from the launch options

Forgive me for being stupid, but how?

Follow link in post number 7

[Sarsath]

Originally posted by Jeremy Bearimy:

Originally posted by Sarsath:

Forgive me for being stupid, but how?

Follow link in post number 7

Alrighty, so I go to the launch options and enter "-autoconfig" then I do the numbered steps which we will discuss tomorrow since I am going to bed. See ya.

[lorjason34]

Probably a weird question, but have you installed Microsoft Visual C++ Runtime codes? I believe it has something to do with missing runtime codes.
Since you also have Nvidia, consider downloading the Cuda Tool.

[Sarsath]

Originally posted by Jeremy Bearimy:

Originally posted by Sarsath:

Forgive me for being stupid, but how?

Follow link in post number 7

Hello there again. As we were discussing yesterday, I should put in "-autoconfig" in the launch options, then I restart my computer, then I verify my files, then I run "-autoconfig" (how do I do that?), then I:
Open Steam
Go to the "Library"
Right-click the game which needs to be reconfigured
Select "Properties" from the menu
Click the "Set launch options..." button
Remove any launch options currently shown.
Type -autoconfig in the box.

Finally I remove -autoconfig after a successful launch.

Did I miss anything?

[Sarsath]

Originally posted by lorjason34:

Probably a weird question, but have you installed Microsoft Visual C++ Runtime codes? I believe it has something to do with missing runtime codes.
Since you also have Nvidia, consider downloading the Cuda Tool.

How do I find out if I have the C++ codes?

[lorjason34]

You can go to the control panel using the search bar in Windows. Right-click the Windows logo and you can find the search button there. (Unless you're using MAC OS, runtime codes may not be compatable to the game).

Edit: If you don't have the codes installed at the moment, I will provide links to them. I would prefer you install the 2012, 2008, and the 2015 version (the 2017-2019 version can only be installed if you install Microsoft Visual Studios, which I don't recommend because it takes up a bunch of storage space.)
I also want to bring up that downloading the Cuda Toolkit comes with their own run-time code. I would prefer you download the local files so that everything is properly installed. You can find that with google if you use chrome.