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You are on the right track here, I'm glad to see.
Yes, the Market Recognition does play key part in product sales, so when you are new company with first product, you are not going to get much sales, especially if that software is Antivirus.
Wasted interest do not contribute to sales at all, and why AI is making products with so much of it (non-sense), it is still a mystery for me.
However, the obvious reason why your competitors outsell you, is because it is their sequel not initial release. In Software Inc., sequels are the engine which drive more fans and Market Recognition.
So do not fall in trap of making products with too much wasted interest, it is just a waste of resources without any gains. Create a sequel to your Antivirus, if it's the same or better quality, it will sell more (and more).
1. In design document, raising tech level will raise market interest. A post release update introducing new tech level for a software may boost the sale a bit even if market interest is already 100%.
2. Pre-marketing of a sequel hurts the sale of the original one (or the whole market?)
I had a "successful" antivirus software that had similar profit to AI's. But it took several years to achieve that, without announcement of a sequel and I kept updating it. AI companies just spam sequels and earn same profit every year.
I guess the game discourage you to spam sequels and encourage you to develop more types of software. AI companies don't play the same rule as players because they are not smart enough and you need competitors to make the game not boring :p
1. Updating to the latest tech gives you edge over the competition (if you are first), so of course latest tech level with boost the sales. This is best observed when the 1985 tech level is researched, after the update every product should receive a nice boost to sales.
As for raising market interest in Design phase, take it as you can achieve 100% market interest with less Features (more optimized product, minimal Wasted interest)
2. As for sequels, you got it wrong. My experience is that announcing the sequel will actually boost the sales of the currently standing release. Each sequel will increase your fan base for that IP, and will directly increase Market Recognition, so marketing of sequels will be more and more effective (4th sequel released has high chance of being "Unavoidable" straight on the release date, which is huge).
The drop in sales can be contributed to several factors:
- Antivirus has one of lowest lifespan, since it's one of the simplest software types available. If you check AI, you will see that they churn out a new sequel to their AV every two years, comparing it to PC OS, or Adventure/RPG which are done in 4-5 years span.
You can keep AV for longer if you implemented Network and it is after 2000 or later, do not expect AV to be profitable and long standing before that year.
- Competition has released new sequel, or new AV has hit the market
- Check total sales against Consumer Reach for your AV, it might be that you already sold high amount
As I said, dont be shy to do sequels, because each will be more successful than previous, while building MR and IP's fan base for further sales.