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Speaking as a programmer working at a big company I usually call IT when my computer stops working, not for small stuff or software problems, but I've had a docking station break once in a while.
But the AC stacking thing, I did have trouble with the maintenance guy showing up and not repairing it until the AC was moved to a different wall. I know you'll get it sorted, but a nice opt out button in your options would be nice for some of us when you get around to the minutia of fixes. Thanks much. It's going to be a beautfully fun game.
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While I was back in the game, I remembered why the repair guy couldn't get to the AC... It was above my computer desk. I'll stack them above my radiators from now on.
Edit: Just saw your edit