Astroneer Crash at startup due to .mp4 System Era and UE startup video (workaround)

[Arconaute]

So Astroneer is crashing right after the system Era and UE videos. I have a workaround for you:

workaround for the game crashing at startup:

if you go to the steamapps/astroneer directory 

C:\Program Files (x86)\Steam\steamapps\common\ASTRONEER Early Access\Astro\Content\Movies

remove (or move to a temp dir) the following files: legal*.mp4 loading*.mp4 seslogo*.mp4. Now run the game and it does not crash!! (Asterisk is a wild card, there is a movie for each resolution for ex: seslogo*.mp4 seslogo1080p)

https://forum.systemera.net/topic/50568-latest-10-release-crashes-with-no-windows-error-after-displaying-system-era-and-ue-logo/

[Shork]

You can literally just delete all of them. No need to remove the 3 movies (Anomoly, Computer Screen, Gate Unlock), though. If something gets messed up, you can always verify the files and Steam will redownloaded them. Ergo, you can't mess up.

PS: Please use the edit function, do not make multiple posts in a row.

[Butters]

Thank Thank you all this time it took me forever to get in game before and now it would crash and this worked perfect much appreciated now I can get in and play and not wait forever

[BREJIFUS]

Wyvyrias|ttv eredeti hozzászólása:

You can literally just delete all of them. No need to remove the 3 movies (Anomoly, Computer Screen, Gate Unlock), though. If something gets messed up, you can always verify the files and Steam will redownloaded them. Ergo, you can't mess up.

PS: Please use the edit function, do not make multiple posts in a row.

Thank you I removed them all now me or the host don't have any lag issues its is great to be able to play without lag or freezing thank you again

[arbitorblade]

Thank you!

[Flanz]

I try this and it just asks me to reinstall.

[Arconaute]

Flanz eredeti hozzászólása:

I try this and it just asks me to reinstall.

Are you sure you are removing the right files? they should be just mp4 files.

[Zillion]

I uninstalled Java and its been fine for an hour for me
~EDIT~
nope it crashed an hour and a half later....

[Olderfox]

It works! Thank you!

I just moved the files to a new dir.

[Arconaute]

Astroneer Version v1.0.7 appears to have corrected the issue. In Steam I performed a repair (restores missing movies) and now the game starts runs the video and displays main menu as expected.

[Akagi]

Nice find. I found a similar bug in another game a few years ago, where the intro video would cause the game to freeze. I should have thought of checking that with this game sooner.

Tested all videos and they work just fine, so it looks like it's the video player they use, to play various animations throughout the game, including the loading screen, that's causing both the memory leak and lag. Get rid of the videos and there's nothing to play, and nothing that can cause it to fail.

It's a temporary fix, but at least we now know how to get around the bug.

Arconaute eredeti hozzászólása:

Astroneer Version v1.0.7 appears to have corrected the issue. In Steam I performed a repair (restores missing movies) and now the game starts runs the video and displays main menu as expected.

The bug came with 1.0.7, so you'll find that it'll happen sooner or later, if you use that version.

[Jaune]

Thanks a lot for your tip. I also had an issue where I couldn't load my savegame anymore. By deleting those files I've finally been able to load my savegame. Thanks a lot once again !!!

[Leykai]

Thank you very much Arconaute, this helped a lot!

[Dmoz]

I deleted the loading screens and it works it just took a little while

[Arconaute]

this was only an issue with 1.0.7. The latest version 1.2.9 should not have this issue. I recommend making sure you have the latest update. Also: Killing the steam process and restarting can sometimes get the update to push through.

******This thread is quite old and should probably be locked for comments****

[Dmoz]

Ok I will do that thank you arconaute