I can't join my friends.

[Jacky]

everytime i try to join my friends game it says failed to connect to host and when they try to join me it says could not find user and i allowed my firewall to do all the astroneer stuff and my internet is fine so i dont know whats wrong this started happening a few updates ago and once it started i stoped playing because i thought it would be fixed but its still broken and im starting to get fed up with this game please help me!

[Shork]

Originally posted by Wyvyrias:

Usually either of those things:

- Your/your friend's firewall. Be sure both set an exception for Astroneer!
- Your/your friend's anti-virus. Same as above.
- This rare and obscure bug that wants you to re-friend your friend before it works again.

[Jacky]

Originally posted by Wyvyrias:

Originally posted by Wyvyrias:

Usually either of those things:

- Your/your friend's firewall. Be sure both set an exception for Astroneer!
- Your/your friend's anti-virus. Same as above.
- This rare and obscure bug that wants you to re-friend your friend before it works again.

i tried all of this and nothing works please help

[Shork]

Originally posted by -TCBR- Mystery:

Originally posted by Wyvyrias:

i tried all of this and nothing works please help

But have your friends tried it as well?

[Jacky]

Originally posted by Wyvyrias:

Originally posted by -TCBR- Mystery:

i tried all of this and nothing works please help

But have your friends tried it as well?

i just did and it still wont let me i tried uninstalling the game and reinstalling it and still wont work it keeps saying this http://prntscr.com/hr0eef

[Shork]

Originally posted by -TCBR- Mystery:

Originally posted by Wyvyrias:

But have your friends tried it as well?

i just did and it still wont let me i tried uninstalling the game and reinstalling it and still wont work it keeps saying this http://prntscr.com/hr0eef

If your friends don't follow those steps, we won't progress here.

[Martin]

Ok..

Simple steps, you can do this with all multiplayer games when you have these issues.

First, check your cables and hardware.
Switch off pc. Disconnect all ethernet cables and reconnect.
Switch on pc. Reset Router to Isp.

Uninstall game. Disable Firewall. Reinstall Game, Enable firewall. Run game, alt tab to desktop and you should see a popup ask for you to allow remote access to public networks. Select Yes and Accept.

If you don't and know how to manually add a firewall exception you can do that. If your firewall is already listing exceptions, delete them. Disable firewall, run game, enable firewall and wait for popup, enable access and accept.

The Host and all clients need to do this.

If your firewall has no exceptions and does not issue a popup.. then your firewall is broken. You need to reinstall it.

Firewalls are usually broken by users messing around with them. Rarely by windows patches.

Once everyone has ensured their hardware/software is working correctly.

Host launch game. On planetfall, Host Exit Habitat, Enter Habitat, Exit Habitat. Then invite clients to join.

And it should work.

If it still doesn't work at this point, then the cause is outside of microsofts or ses's ability to fix. Most likely scenario is you're just too far from each other. If you know you're physically local to each other, can usually connect in other games etc. It could be a time restrained issue, if you can connect say via skype.. or to discord, but not to the game, it could be a local network issue, datacenter offline etc.. maintenance, a line fault. These are temp issues.

Otherwise there are not legit reasons for it to fail. Outside of User Fault.

[Jacky]

Originally posted by Martin:

Ok..

Simple steps, you can do this with all multiplayer games when you have these issues.

First, check your cables and hardware.
Switch off pc. Disconnect all ethernet cables and reconnect.
Switch on pc. Reset Router to Isp.

Uninstall game. Disable Firewall. Reinstall Game, Enable firewall. Run game, alt tab to desktop and you should see a popup ask for you to allow remote access to public networks. Select Yes and Accept.

If you don't and know how to manually add a firewall exception you can do that. If your firewall is already listing exceptions, delete them. Disable firewall, run game, enable firewall and wait for popup, enable access and accept.

The Host and all clients need to do this.

If your firewall has no exceptions and does not issue a popup.. then your firewall is broken. You need to reinstall it.

Firewalls are usually broken by users messing around with them. Rarely by windows patches.

Once everyone has ensured their hardware/software is working correctly.

Host launch game. On planetfall, Host Exit Habitat, Enter Habitat, Exit Habitat. Then invite clients to join.

And it should work.

If it still doesn't work at this point, then the cause is outside of microsofts or ses's ability to fix. Most likely scenario is you're just too far from each other. If you know you're physically local to each other, can usually connect in other games etc. It could be a time restrained issue, if you can connect say via skype.. or to discord, but not to the game, it could be a local network issue, datacenter offline etc.. maintenance, a line fault. These are temp issues.

Otherwise there are not legit reasons for it to fail. Outside of User Fault.

me and my friends tried all of these and nothign worked and i even downloaded the game on a different computer and still it doesnt work

[Martin]

It has to be something on your router then, you've tried resetting the router? You can do this via the routers own setup options. At best, turn off the power, wait 30 seconds for drain, then switch it back on, but this doesn't always reset them, depends alot on manufacturer. Reseting your router and reseting your connection are different things.

It sounds like, if it happened a few patches ago, that your game didn't update properly, possibly the last windows update didn't go through properly. Can your friends connect to each other? ie is it only you that can't host/join anyone else?

If you have an issue on 1 pc.. then the issue is within that pc. But if as you say you installed to a different pc, then the issue must be within your home network. Which in most cases, means your router, potentially hardware inbetween.

If you have no issues with other games, then.. well, I can't really say, either you're not telling the whole truth.. or you have a very unique and specific bug.

Depending on how computer aware you are, you could try resetting windows, prior to this, try uninstalling/reinstalling all your Redistributables.. reinstall steam.. everything and anything that's in the line between Astroneer and the internet essentially. Which is pretty much, Astroneer, Firewalls, Antivirus, Steam, Windows itself and your router and it's internal firewall.

You could also try, going into Windows defender, Virus and Threat protection, V&T Protection settings, and the top most slider, move to off. To disable Realtime Protection. Just remember to switch it back on afterwards. And before you browse any websites.

[Jacky]

Originally posted by Martin:

It has to be something on your router then, you've tried resetting the router? You can do this via the routers own setup options. At best, turn off the power, wait 30 seconds for drain, then switch it back on, but this doesn't always reset them, depends alot on manufacturer. Reseting your router and reseting your connection are different things.

It sounds like, if it happened a few patches ago, that your game didn't update properly, possibly the last windows update didn't go through properly. Can your friends connect to each other? ie is it only you that can't host/join anyone else?

If you have an issue on 1 pc.. then the issue is within that pc. But if as you say you installed to a different pc, then the issue must be within your home network. Which in most cases, means your router, potentially hardware inbetween.

If you have no issues with other games, then.. well, I can't really say, either you're not telling the whole truth.. or you have a very unique and specific bug.

Depending on how computer aware you are, you could try resetting windows, prior to this, try uninstalling/reinstalling all your Redistributables.. reinstall steam.. everything and anything that's in the line between Astroneer and the internet essentially. Which is pretty much, Astroneer, Firewalls, Antivirus, Steam, Windows itself and your router and it's internal firewall.

You could also try, going into Windows defender, Virus and Threat protection, V&T Protection settings, and the top most slider, move to off. To disable Realtime Protection. Just remember to switch it back on afterwards. And before you browse any websites.

Yes I'm the only one that can't connect and I'll try to reset my Internet

[Martin]

Just er.. don't go crazy with the router.. if you can't do it, let me know what the manufacturer and model number is on it and I'll do what I can to lead you through it. Or you can google same, bound to be a youtube video on how to reset it.

[Teufel Penguin]

I have done all this. I'm trying to play with my wife, whom is in another room of the house. We were able to connect once, but now it just says "Cannot Connect to Host" when she tries to join me, but when I try to join her it says "Cannot Find user".

[Le'Stranger Wuv'Bottom]

Cant connect to host who hosted just weeks ago. Nothing has changed on our end.

Seems more like recent update crap, than local networking issues.

[Teufel Penguin]

We joined the Astroneer Discord and one of the Admin's helped us fix it. It turns out that the host game is corrupt. Start a new game and join, should be good. Otherwise, join their discord.

[Le'Stranger Wuv'Bottom]

Always start a new game with every update, it is not that.