R6 Keeps Crashing

[Grqphical]

Hello. I just recently purchased Rainbow Six Siege however whenever I play an online match my game ends up crashing. I have tried verifying the integrity of my game through Steam, disabling my anti-virus, disabling the Ubisoft overlay and updating my Graphics drivers.

I don't know what else to do and was wondering if anyone had experienced similar issues.

My PC Specs are:
OS: Windows 11 Build 22631.3296
CPU: Ryzen 5 5600X
Mobo: ASUS TUF Gaming b550-Plus WiFi
GPU: NVIDIA GeForce GTX 1660 Super

[Migger 23]

Do you get any error messages when game crashes?

[Grqphical]

no it just freezes and then closes. I have checked windows event viewer and nothing related to siege appears

[Migger 23]

This issue started with new operation Deadly omen and a lot of people experience this as well.
Unfortunately this game was made by ubisoft so there is no telling when OR if this will be even fixed

[Grqphical]

alright well thanks for letting me know

[TheRaylight]

I think Ive got the same issue. It's like the game is closing itself whenever I'm around a minute into a multiplayer match. It started before Y9S1 form me though. I'm also on windows 11

[Grqphical]

Same here, win 11 as well. I’m pretty sure it’s a problem with the game itself they should fix it next patch

[Exotic]

my issue is the game crashes when its loading up and doesn't give me a error code or anything can someone please give me some advice on how to fix & or advice will be gladly appreciated

[Tritus]

Yeah i have the same issue, either it crashes when i launch the game or a couple minutes into an online match, im on windows 11 with an rtx 3070.

[Parrot]

https://www.ubisoft.com/en-gb/help/rainbow-six-siege/connectivity-and-performance/article/failed-to-load-player-profile-error-in-rainbow-six-siege/000061964/

this fixed it for me

[The_German]

As of now the problem still exists and Ubisoft has done nothing to fix it. Just bought the game and tried to play a standard mp match, game crashed two times and now I´ve got a suspension for 2 hours for "abandoning match".

[Ubi-Vinci]

Hello everyone.

Sorry to hear your game is crashing.
Please first try all the steps from our PC troubleshooting guide: https://ubi.li/8Nv0g

Make sure you upgrade not only your graphics card drivers but also check for ALL available updates to your motherboards.

Disconnect any additional USB devices, other than mouse and keyboard for testing purposes (any USB hubs, headsets etc).

Try creating a new user account in Windows (Administrator account) log into it and install the game there. If you had any corrupted files in your local profile, this should resolve it.

Make sure you are not on a Insider Preview of Windows 11. These are beta versions and may not be stable.

If nothing of the above helps you, please generate diagnostic files from your PCs and attach them to a support ticket for analysis - https://ubi.li/i1JM5

Let us know if you have any further questions

Ubi-Vinci
Ubisoft Support

[󠀡󠀡]

yea I get the same error , game works fine in firing range let it run for 45 minutes and received no problems. Then queued a ranked game and with 2 minutes of playing a ranked game it crashes and I become unable to join back resulting in a ban.

[lm_Butters]

This is how i fixed my game. I had the same issue, i uninstalled the game and reinstalled i thought it was a ubisoft problem so i baught the game on steam and it happend again. I updated all my drivers and did the recommended options Ubisoft provided but nothing. So first thing i did was.
Windows setting
Troubleshoot and go to additional Troubleshooters.
Click on- windows update and let trouble shooter begin after it finishes it will say if it found any problems it will have fixed them.
It could have you re-download windows update setting and after they download restart your pc.
Then go to setting - troubleshooting- additional Troubleshooters. click on -program compatibility troubleshooter and troubleshoot steam (if your game is on steam)
And also troubleshoot Ubisoft.
Use recommended troubleshooting fixes for both.
After you have done that open “command prompt” open in admin mode.
And type. sfc /scannow
Dont click or touch anything let the program run it will look for any corrupted files in your windows. After it finishes it could say it either found corrupted files and fixed them or it could fix the corrupted files.
So it fixes it or not next type
DISM.exe /Online /Cleanup-image /Scanhealth
And again dont click or touch anything let it run.
After it finishes it will fix the corrupted files you had or if they got fixed from last step it will say everything is good.
Next type
DISM.exe /Online /Cleanup-image /Restorehealth
Again let it run dont touch anything after it finish you need to type this last command
chkdsk /f /r
Hit enter and this msg will pop up saying it couldnt chkdsk cannot run becuase its in use do you want it to be check next time youre pc restarts.
Type the letter Y and hit enter.
Exit out of command promt and restart your pc.
Dont dont touch any keys once you restart your pc it will check your disk after it finishes load up command prompt in admin mode and type again
stf /scannow
Let it scan again and it should not find anymore corrupted files after it finish scanning.
Now load up r6 and try to play again it worked for me and my brother. If you need help add me and ill try to help you out through the process.

[Zipr53]

Originally posted by Zef:

yea I get the same error , game works fine in firing range let it run for 45 minutes and received no problems. Then queued a ranked game and with 2 minutes of playing a ranked game it crashes and I become unable to join back resulting in a ban.

I do the same thing has anyone found a fix yet. I was playing the game fine until yesterday (9/4/24) and no matter what I do I cant fix it

[TheRaylight]

I solved this issue not so long ago. For me it was my antivirus that was interfering with r6 or battleye. I tweaked my antiV to let r6 and battleye do their thing without interfering