windows 11 version 24h2 problem with battle eye .

[sharif]

my friend cant run the game with windows 24h2 update
he cant uninstall update
is there anyway to fix this error ?
Windows Cannot Access the Specified Device, Path, or File...

[Ubi-Dastan]

Hey there sharif,

sorry to hear that your friend is encountering issues with Battleye.

It could be possible Battleye may not be updated, which can cause issues when launching the game.

I would advise your friend to try the following steps:

Close Steam, Ubisoft Connect and the game completely from the Taskmanager and whitelist them within the Antivirus / Firewall, to avoid any conflicts when the client is trying to connect to the servers or launching the game.
Add an exclusion to Windows Security
- Select Start, then open Settings
-Under Privacy & security, select Virus & threat protection
-Under Virus & threat protection settings, select Manage settings
-Under Exclusions, select Add or remove exclusions
Add exclusions for "BEService.exe", "BEService64.exe", Ubisoft Connect and Rainbow Six: Siege.

The BE files can be found here:
C:\Program Files (x86)\Common Files\BattlEye

I hope this helps. Please let us know if you or your friend need any further assistance.

[sharif]

Originally posted by Ubi-Dastan:

Hey there sharif,

sorry to hear that your friend is encountering issues with Battleye.

It could be possible Battleye may not be updated, which can cause issues when launching the game.

I would advise your friend to try the following steps:

Close Steam, Ubisoft Connect and the game completely from the Taskmanager and whitelist them within the Antivirus / Firewall, to avoid any conflicts when the client is trying to connect to the servers or launching the game.
Add an exclusion to Windows Security
- Select Start, then open Settings
-Under Privacy & security, select Virus & threat protection
-Under Virus & threat protection settings, select Manage settings
-Under Exclusions, select Add or remove exclusions
Add exclusions for "BEService.exe", "BEService64.exe", Ubisoft Connect and Rainbow Six: Siege.

The BE files can be found here:
C:\Program Files (x86)\Common Files\BattlEye

I hope this helps. Please let us know if you or your friend need any further assistance.

thanks for your respoind
bot it didn't solved the problem...

and i got another problem with my game too
after match starts i got red latency and packet loss and jitter message in the right bottom of the screen and game is unplayable
i tried me-soth - uae north - west eu servers but it didn't change any thing
my ping is ok but game is lagging so much

[Tryhard_Andrew]

Same here the fix is downgrade to 23h2

[PTE-U92]

Same issue here, seems like battle eye has a conflict with Microsoft Defender... again!!!