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KGsoloman5000 Feb 22 @ 9:38am
Error Finding a Match
Every 1 or 2 games i have to reset R6S b/c i get a matchmaking error. Annoying.
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Originally posted by Ubi-WheelyDuck:
Hey KGsoloman5000,

Sorry to hear that every few games you are forced to reset Siege due to a matchmaking error.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have Ubisoft Connect [ubi.li] installed and updated
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Launch Ubisoft Connect, Steam and Siege using admin rights [ubi.li] to ensure permissions are granted.
- Ensure your network is configured [ubi.li] for the game

And if you ever need technical help, you can find Ubisoft Support on these spaces:
- Ubisoft Support Twitter [x.com]
- Ubisoft Support Discord [discord.com]
- Ubisoft Support site [support.ubisoft.com]
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Showing 1-2 of 2 comments
The author of this thread has indicated that this post answers the original topic.
Ubi-WheelyDuck  [developer] Feb 23 @ 8:18am 
Hey KGsoloman5000,

Sorry to hear that every few games you are forced to reset Siege due to a matchmaking error.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have Ubisoft Connect [ubi.li] installed and updated
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Launch Ubisoft Connect, Steam and Siege using admin rights [ubi.li] to ensure permissions are granted.
- Ensure your network is configured [ubi.li] for the game

And if you ever need technical help, you can find Ubisoft Support on these spaces:
- Ubisoft Support Twitter [x.com]
- Ubisoft Support Discord [discord.com]
- Ubisoft Support site [support.ubisoft.com]
#1
KGsoloman5000 Feb 23 @ 8:46am 
Originally posted by Ubi-WheelyDuck:
Hey KGsoloman5000,

Sorry to hear that every few games you are forced to reset Siege due to a matchmaking error.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have Ubisoft Connect [ubi.li] installed and updated
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Launch Ubisoft Connect, Steam and Siege using admin rights [ubi.li] to ensure permissions are granted.
- Ensure your network is configured [ubi.li] for the game

And if you ever need technical help, you can find Ubisoft Support on these spaces:
- Ubisoft Support Twitter [x.com]
- Ubisoft Support Discord [discord.com]
- Ubisoft Support site [support.ubisoft.com]
Thank you for the response.
#2
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Tom Clancy's Rainbow Six Siege > Player Support > Topic Details
Date Posted: Feb 22 @ 9:38am
Posts: 2

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