Can't connect Phone number to play Ranked

[Monke]

I have played R6 on console for awhile but now that I switched to PC and no longer have a console anymore, I need a phone number to play ranked, fair enough, but when I try to connect it on ubisoft, it says that "this phone number does not respect Ubisoft security standards", I have tried to contact support and they have not got back to me, This is very annoying as I dont have access to another phone number and Im not going to get a new one. How in the hell am i supposed to fix this so i can ACTUALLY play the game?

[Ubi-WheelyDuck]

Originally posted by Monke:

I have played R6 on console for awhile but now that I switched to PC and no longer have a console anymore, I need a phone number to play ranked, fair enough, but when I try to connect it on ubisoft, it says that "this phone number does not respect Ubisoft security standards", I have tried to contact support and they have not got back to me, This is very annoying as I dont have access to another phone number and Im not going to get a new one. How in the hell am i supposed to fix this so i can ACTUALLY play the game?

Hey Monke,

Thank you for reaching out, sorry to hear that you have been having trouble adding a phone number to your account.

A phone number can only be used on 1 Ubisoft account, when you played on console was it perhaps another account and did you link your number then?

If this is the case I would recommend to reach out using the Ubisoft Support site [support.ubisoft.com] so we can take a closer look.

If we can help with anything else support related here, just let us know

[Russia Hat]

Mine also says this but I have never had another Ubisoft account so my phone number could not be linked to another one, I have also tried other phone numbers and they don't work either.

[Ubi-Mysterion]

Hi Russia Hat! I'm sorry to hear you're experiencing this issue too with linking your phone to your Ubisoft account. Please see our article here[www.ubisoft.com] regarding issues with adding a number to your account.

If you haven't already, as suggested by Ubi-WheelyDuck, I'd recommend submitting a support ticket here[ubi.li], and our team will look into this for you. Thank you!