Cannot Accept invite to a friends party

[Jimmy Hopkins]

Good afternoon, I've been experiencing an issue where I cannot accept an invite from a friend to join his R6 party, this goes both ways. He also cannot accept my invite, it instantly disappears when trying to click accept. we've tried unadding each other, logging out and back in, redownloading the game completely, Verifying integrity of files, and launching from UPLAY/UBISOFT connect both normally and as administrator. I have also googled solutions and so far it's been very uninformative and seems like a relatively common issue, If anyone has any solutions please let me know as this has been very frustrating to deal with.

For a quick timeline we just came back to the game 5 days ago after a 2 - 3 month break.

[Ubi-Vinci]

Hey MokeFoug098

Sorry to heat that you cannot accept invites with your friends in Rainbow Six Siege.

Are there any error codes you receive or the invite just disappears?
Have you check the friends list in Ubisoft Connect if there are any awaiting notifications in there?

Are your friends on the same platform?

[Jimmy Hopkins]

โพสต์ดั้งเดิมโดย Ubi-Vinci:

Hey MokeFoug098

Sorry to heat that you cannot accept invites with your friends in Rainbow Six Siege.

Are there any error codes you receive or the invite just disappears?
Have you check the friends list in Ubisoft Connect if there are any awaiting notifications in there?

Are your friends on the same platform?

Hey Vinci, We are all on PC and we don't receive any error code, it just disappears when we go to accept the invite. I have also checked the Ubisoft connect for the notifications but it disappears there as well. We made sure it wasn't our internet connection and have all of the Crossplay features enabled.

[Ubi-WheelyDuck]

โพสต์ดั้งเดิมโดย MokeFoug098:

โพสต์ดั้งเดิมโดย Ubi-Vinci:

Hey MokeFoug098

Sorry to heat that you cannot accept invites with your friends in Rainbow Six Siege.

Are there any error codes you receive or the invite just disappears?
Have you check the friends list in Ubisoft Connect if there are any awaiting notifications in there?

Are your friends on the same platform?

Hey Vinci, We are all on PC and we don't receive any error code, it just disappears when we go to accept the invite. I have also checked the Ubisoft connect for the notifications but it disappears there as well. We made sure it wasn't our internet connection and have all of the Crossplay features enabled.

Thank you for kindly sharing this update and confirming you are all on the same platform.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have Ubisoft Connect [ubi.li] installed and updated
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Launch Ubisoft Connect, Steam and Siege using admin rights [ubi.li] to ensure permissions are granted.

Should you continue to have trouble, would it be possible to share your system specs?

Many thanks

[Jimmy Hopkins]

โพสต์ดั้งเดิมโดย Ubi-WheelyDuck:

โพสต์ดั้งเดิมโดย MokeFoug098:

Hey Vinci, We are all on PC and we don't receive any error code, it just disappears when we go to accept the invite. I have also checked the Ubisoft connect for the notifications but it disappears there as well. We made sure it wasn't our internet connection and have all of the Crossplay features enabled.

Thank you for kindly sharing this update and confirming you are all on the same platform.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have Ubisoft Connect [ubi.li] installed and updated
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Launch Ubisoft Connect, Steam and Siege using admin rights [ubi.li] to ensure permissions are granted.

Should you continue to have trouble, would it be possible to share your system specs?

Many thanks

Device name DESKTOP-OBIMHA0
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.59 GHz
Installed RAM 16.0 GB
Device ID EA85ADC6-8E0E-4B89-84B8-112CF261E90B
Product ID 00325-95901-62803-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

I've also done all of the tips above to no avail, I know its not my system. I've played over 100 hours with friends.

[Ubi-Orion]

โพสต์ดั้งเดิมโดย Chappie098:

โพสต์ดั้งเดิมโดย Ubi-WheelyDuck:

Thank you for kindly sharing this update and confirming you are all on the same platform.

To rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have Ubisoft Connect [ubi.li] installed and updated
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Launch Ubisoft Connect, Steam and Siege using admin rights [ubi.li] to ensure permissions are granted.

Should you continue to have trouble, would it be possible to share your system specs?

Many thanks

Device name DESKTOP-OBIMHA0
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.59 GHz
Installed RAM 16.0 GB
Device ID EA85ADC6-8E0E-4B89-84B8-112CF261E90B
Product ID 00325-95901-62803-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

I've also done all of the tips above to no avail, I know its not my system. I've played over 100 hours with friends.

Thanks for confirming that for us.

The team are aware of a handful of players who have had issues inviting and accepting invites from specific friends over the last few days. Can I ask you to add to this R6Fix ticket[r6fix.ubi.com] and add the information requested by the team please if you haven't done so already? Thanks!