getting removed from match.

[𝒳𝑒𝐿𝑜]

i will say this as calmly as i can... i'm trying all i can to still play this game as i enjoy it even tho ubisoft doesnt give a ♥♥♥♥ about it... and comp. ruined my experience.... for 2 years after first match or so * i play rankeds primar.* i got lags in game for no reason and had to restart so i always missed first 2 rounds of rankeds or rankeds got canceled cuz of me quickly restarting the game that i fixed by some spanish guy which gave me tip how to fix it... just go into task manager details - affinity and click to cancel all cores of CPU and turn them on again... but now i guess ubisoft didnt like that i fixed their game and enjoy it yet still so i got randomly removed from match out of nowhere with random errors as for example 10 mins ago. 2-0x00019008 then it wont let me reconnect no matter what i do :) reinstalled game even ubisoft connect *terrible app btw sweet rainbow six in 2017 worked way smoother and better even on worse PC* cuz of that i got banned for 24 hours yesterday today first ranked was winning 3-0 fully active i was 1-2-3 in leaderboard all the time and pretty much supported the team as much as i could :) i got removed again.. no reason... 3 rounds perfect almost ended then bam... and i will get another ban it seems :).... btw this happened 4x and game is literally unplayable... *3x of those 4 i was in rankeds winning 3-0* *1x of 4 we were loosing* so u can imagine how much anger i have inside of me when i got robbed of 3 winned rankeds and i wouldnt care about elo as much as the point of me not being able to play properly.... i cannot start another ranked as i will get kicked out again... 4x tried 4x happened. Tried to look for fix.. it told me i got connection issues :) im almost lowest ping in game always and im on fixed cable with no withdrawls.... Ubisoft as much as i fought for this game u lost me... i cannot handle this even if i would like to. END and for support of ubisoft i would really like u to finally try and tell ur bosses that game is in terrible stage.... and not referring me to the sites which doesnt help or troubleshoots...

[𝒳𝑒𝐿𝑜]

here is photo https://ctrlv.link/Cqcl BTW > update i got 2 days ban :) https://ctrlv.link/AYCU

[Ubi_TheBerry]

𝒳𝑒𝐿𝑜 původně napsal:

here is photo https://ctrlv.link/Cqcl BTW > update i got 2 days ban :) https://ctrlv.link/AYCU

Hey there,

Apologies for the delay in getting back to you.

Do you recieve any other error codes / messages at all?

As 2-0x00019008 refers to a BattlEye disconnection due to inactivity / a connection issue.

Please understand that we do not have any visibility over any one users connection to the game servers so there is no physical action we can take from our end, as such, it is key that relevant troubleshooting steps are completed.

These allow us to rule out any local issues as well as collate any information we may require on your setup / network to ideally diagnose the issue.

As such, we kindly ask that you ensure that you have completed all of the steps in our PC connectivity guide, found here[www.ubisoft.com], along with completing Port Forwarding[www.ubisoft.com] for the game (please reach out to your ISP if you have issues with this).

If you continue to have issues after completing these all, then please could you contact us directly via our Support Site[ubi.li] , Facebook[ubi.li] or Twitter[ubi.li] and include images of your Trace Route results and Port Forwarding settings, we'll be able to take a closer look.

Thank you!

- Ubisoft Support